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Google Analytics vs IBM Tealeaf Comparison

Based on 43 user reviews

Ratings Summary
Based on 38 user reviews
Based on 5 user reviews

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Quotes From Member Reviews

We asked business professionals to review each product. Here are some excerpts of what they said.

Overall Rating

The Pros

The Cons

Likelihood to Renew

Usability Rating

Overall Support Rating

Implementation Rating

Alternatives Considered

Return on Investment

Pricing Details

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Experiencing your website and mobile business as your customers do
December 23 2013
IBM Tealeaf is a product that pays for itself. With comprehensive data capture and real time processing, you'll find problems that you didn't know you even had. Keep in mind that sound people tend not to believe the ROI of Tealeaf because it tends to be so quick.
TeaLeaf provides understanding and context
December 13 2013
Tealeaf's reliability, speed of search, multiple conditional event capability, and ability to retain historical trends make it a good analytics tool. The event manager can be confusing and graphs of transactions can be misinterpreted. Formal training classes are recommended for effective usage.
IBM Tealeaf review
December 13 2013
Exceptionally useful for troubleshooting technical issues and investigating conversion problems. Allows you to create alerts to track specific problems and to create reports and dashboards to track activities on your site. Scorecards allow you to create reports to track a series of events. You can also shadow-browse a customer's web session. Does not yet support mobile app traffic. Web Based viewers is slow and not as flexible. In application help is currently not functioning.
Tealeaf 8.8
December 16 2013
Tealeaf is a great tool for identifying pain points in user-facing applications, and it also integrates well with other data sources and analytics systems. Session loading times can be a bit slow.
Tealeaf Realtime Data Monitoring
December 10 2013
Helped shine a light on metrics that would not have been seen in other analytics reporting tools. Extremely detailed KPI measurement and strong customization with portals. However, not a particularly user friendly tool and reporting is in need of improvement.
Matthew's Review of Google Analytics
May 16 2014
GA is able to accurately track conversions by placing a conversion pixel on a transaction page, and it provides real time tracking. It's also a great tool for evaluating traffic sources so you can see where marketing spend is producing good ROI. GA does not provide very good conversion path analysis, and training and education materials could be improved.
Google Analytics: Delivering Day to Day Data
May 6 2014
GA does a great job of providing the source of website traffic and visitor behavior. It would be great if GA provided keyword information for organic traffic.
Google Analytics - Why aren't you using it?
May 2 2014
Google Analytics is extremely simple to implement, and provides a great deal of information that is organized in a logical manner. Implementing custom attributes and conversion goals is relatively simple. Custom reporting could be easier, and currently Goals are limited to 20 in the free edition.
The Standard Analytical Tool for Just About Any Website
May 2 2014
It's great for detail oriented reports on web traffic and related info. Very easy to create custom reports and it can integrate with just about any website. Some of the more complicated features are difficult to set up and documentation is not as good as it should be.
Letting Google Do What Google Does Best
May 2 2014
GA provides excellent detail on who visitors to a web site are and which pages within our client's site are the most trafficked, including time spent on the page, and previous page. The amount of data though can be daunting for beginners and organization of content could be a little better.
Google Analytics: Hard to Beat Free.
May 2 2014
Much of our online marketing would be guesswork without the hard data provided by Google Analytics - and decisions made based on data are generally better decisions. It helps us understand where we are weak and where we need to improve content and readjust our strategy as necessary to make sure the right visitors reach the right content and the right time.
Google Analytics - A googol's worth of features
May 2 2014
This is a great free product with strong permissions, reporting, and dashboards. It has advanced features many don't know of such as eCommerce reporting tools, goals and trending tools, and a plug-in API. It's still missing things like data mining and trending that are found in some of the paid tools.
Google Analytics should be everyone's first web analytics solution
May 2 2014
GA aggregates statistics along multiple dimensions for quick analysis and allows you to see conversion rate metrics (be they site registration, purchase, or whatever) across various landing pages or audience segments. It's simple to create sets of queries and share them with colleagues. It would be great if there were more filtering granularity.
Google Analytics
May 2 2014
Google Analytics is a constantly evolving tool that allows you to monitor live traffic - IP location, browser, device, language, etc. - and understand the impact of specific marketing campaigns via referrals. It has a very intuitive interface and is the first tool in this category to cater to non-technical users.
Free? Yep! Google Analytics is a great entry-level web analytics tool.
October 24 2013
Google Analytics is the best free online analytics tool on the market. You can add complimentary pay services such as AdWords, and use pay per click advertising to help drive users to your site. However, adding pay services requires sophisticated JavaScript skills. The product is generally very easy to use.
7 out of 10 Digital Marketing Managers choose Google Analytics
June 10 2014
Google Analytics is great for tagging links and monitoring traffic flow through website. However, it's not easy to track our Pinterest and Facebook sites.
Google Analytics is the Go-To Web Analytics Package
June 6 2014
Google Analytics provides robust reporting of web visitors. It also allows for customization with use of filters, profiles, segments, etc. However, customization can be difficult for non-technical users. Also for larger websites with more traffic, there can be a sampling issue with the data.
Use Google Analytics and Get to Work
May 30 2014
Google Analytics provides a great way to compare dates and events without having to pull internal reports and it's great for identifying traffic sources. However, there are occasional temporary outages and it would be great to have more than one range available for comparing dates.
Google Analytics Review
May 16 2014
GA's strengths are that the user interface is intuitive, sub domain tracking is easy to set up, and MCC is easy to manage. Attribution funnel analyses are fun, but it would be more beneficial to have recommendations of which funnel makes the most sense for each business. Universal Analytics does not have the ability to import historical data from the regular GA yet.
Google Analytics Review
May 16 2014
If implemented and used correctly, you can pretty quickly see which landing pages, products, categories, etc are performing better - A/B split testing can take it a step further and can be helpful if you have a high traffic site. New features are pushed out with advanced warning, which can break things.
The Great Google Analytics
May 4 2014
Google Analytics is great for both technical and non-technical users. It's great for tracking website visitors to understand who they are and where they have come from. It could be a little easier to place HTML5 code on the website, and Google could also focus more on responsive design.
Analyze This
April 29 2014
Google Analytics is an essential part of every company's data toolset. It offers incredible customization, a wide variety of data sources, and, of course, is free. The user interface could use a refresh, however, and there could be better sorting options for data.
Google Analytics Provides the Data We Need for Continuous Improvement
April 28 2014
Google Analytics is easy to implement, provides a fast "dashboard" approach to analytics, and enables you to dive deeper into analytics as needed. It can take some time to get used to the interface, and some terms are confusing. Overall, it helps us measure the effectiveness of our marketing campaigns.
Why Not Use Google Analytics?
July 19 2013
GA is great for tracking visits, pageviews, sources, and conversion rates. This allows us to work on web pages that are underperforming. It is also useful for tracking referral traffic from social media channels. We use the product in conjunction with Marketo, but conversion data does not always correspond.
Use to track marketing campaign effectiveness.
April 4 2013
We use GA to monitor traffic on website and track effectiveness of marketing campaigns. Tracking configuration has been getting more difficult over the years and we now need developer help to set up codes. It's been a great product but there are other products out there that may fill some of the gaps where GA is lacking - like tracking personal data on websites which GA cannot do.