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Encompass

Encompass

Overview

What is Encompass?

Encompass offers automation capabilities and access to global data sources. Their know your customer (KYC) and anti-money laundering (AML) platform empowers organizations to streamline time-consuming KYC processes and demonstrate AML compliance, from UBO verification and KYC remediation to Politically Exposed…

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Recent Reviews

TrustRadius Insights

Encompass has proven to be a valuable solution for mortgage disclosure processing, significantly improving efficiency and enabling quicker …
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Pricing

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What is Encompass?

Encompass offers automation capabilities and access to global data sources. Their know your customer (KYC) and anti-money laundering (AML) platform empowers organizations to streamline time-consuming KYC processes and demonstrate AML compliance, from UBO verification and KYC remediation to…

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is ComplyCube?

ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases.The SaaS solution…

What is ComplyCube?

ComplyCube is an identity verification platform that automates Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance for businesses. It offers features that enable businesses to verify customer identities through ID documents, biometrics, and government databases.The SaaS solution…

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Product Details

What is Encompass?

Encompass offers automation capabilities and access to global data sources. Their know your customer (KYC) and anti-money laundering (AML) platform empowers organizations to streamline time-consuming KYC processes and demonstrate AML compliance, from UBO verification and KYC remediation to Politically Exposed Persons (PEP), sanctions and adverse media screening.

Encompass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Encompass has proven to be a valuable solution for mortgage disclosure processing, significantly improving efficiency and enabling quicker sending out of disclosures. Users have expressed their satisfaction with the time-saving benefits of Encompass, which streamlines the application process and helps them meet deadlines more effectively. Additionally, Encompass's auto-filling and pop-up reminders have been praised by users for their ability to prevent the omission of important information, leading to more complete and accurate applications.

Another key business problem that Encompass addresses is the organization of customer information and progress tracking. Customers have reported improved organization capabilities with Encompass, allowing for easier management of applications and ensuring that customer data remains organized and readily accessible. Moreover, the ability to set closing dates within a specified timeframe has helped streamline the loan closing process, resulting in higher efficiency and smoother operations for users.

One significant benefit of Encompass is its contribution to resolving accounts more quickly, thereby enhancing customer satisfaction. Users have found that the software offers effective tools for resolving accounts efficiently, making it easier to manage customer inquiries and issues. Additionally, Encompass's seamless workflow integration allows for the easy flow of work into the system, facilitating a smoother and more efficient process overall.

Encompass has not only improved internal processes but also brought lenders into the current century by providing them with online capabilities for working with customers and collecting documentation digitally. This modernization has allowed lenders to align their practices with other industries and offer customers a seamless online experience.

Furthermore, Encompass addresses the challenge of missing documents by ensuring that every package prints with all necessary documents. Users have found this feature invaluable in avoiding delays and mitigating errors associated with missing paperwork.

Finally, Encompass has proven itself as a reliable tool for loan structuring and loan applications. Users have successfully utilized Encompass for these processes, experiencing its effectiveness firsthand. The software's user-friendly interface and intuitive navigation have received praise from users, making it easy to find features and information quickly.

Overall, Encompass is a comprehensive solution that helps streamline mortgage lending operations by addressing key business problems such as processing efficiency, customer data accuracy, application completeness, organization and progress tracking, closing date management, account resolution, workflow integration, document printing, and loan structuring.

Visually Intuitive and User-Friendly: Multiple users have found Encompass to be visually intuitive and user-friendly. The color scheme is described as kind on the eyes, making it easy to navigate through the system.

Customizable for Specific Needs: Reviewers have appreciated Encompass' customization capabilities, allowing them to tailor the system according to their specific departmental requirements. This flexibility ensures that different teams can optimize their workflow within the software.

Ease of Use: Several users have mentioned that Encompass is very easy to learn and use. The straightforward nature of the system makes it accessible for both new and experienced users, resulting in a user-friendly experience overall.

Glitches, Outages, and Slow Processing: Users have reported experiencing glitches, outages, and slow processing with Encompass. This has resulted in difficulties in using the software smoothly.

Integration Issues: Some users have had problems integrating Encompass with other platforms, such as credit safe. These integration issues have caused inconvenience and frustration for users.

Slow Document Uploads and Sending: Uploading and sending documents to customers can be slow with Encompass, affecting the efficiency of tasks. Several users have mentioned this issue.

Users have made several recommendations based on their experiences with Encompass. The most common recommendations focus on the need for patience and customization, as well as the ease of navigation and training implementation.

Many users advise that while Encompass may require patience, it ultimately works well. They suggest taking the time to fully understand the system and its capabilities in order to maximize its benefits.

Customization is another frequently mentioned recommendation. Users recommend tailoring Encompass to meet the specific needs of their departments. By customizing the software, users can optimize its functionality and increase efficiency within their teams.

Several users praise Encompass for its ease of navigation and implementation of training. They find the platform user-friendly and intuitive, making it easy to adapt to and learn. This feature allows users to quickly grasp how to utilize the software effectively.

While there are positive aspects, some users caution that Encompass can be slow at times. However, they still find it user-friendly overall and worth using due to its ease of use and learnability.

In summary, common recommendations from users include having patience when using Encompass, customizing the software to department needs, and appreciating its ease of navigation and training implementation.

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use our pipeline and prospects mainly. I use this everyday for about 20 files. I mainly use it for prequals to closing. I like using Scenarios as well so I can play with the borrowers numbers until they are approved. Many forms I use such as Loan Estimate and Pre-approval.
  • Alerts - those are great when you forget to do something
  • Branch Resource Center - shows you what is missing as well
  • Top banner - showing the loan in a snapshot
  • For VA loans - it would be great if those forms were completely separate or in a folder
  • Have the fico score at the top of the banner (snapshot of loan)
  • 2015 - remind us when a possible fee is missing
Encompass is great for pre-qualifications since you can play with the numbers but it's not user friendly when filling out separate program documents. I have different forms to fill out for VA vs Conventional and it's hard to remember if I'm missing any.
I can't remember if Calyx Point was better then Encompass because I haven't used it in over 10 years. I selected Encompass because the company uses it.
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