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Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With …
Starting at $14.95 per month
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What is SolarWinds Pingdom?
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
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Pricing
Synthetic Monitoring
$10
Cloud
per month
Real User Monitoring
$10
Cloud
per month
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14.95 per month
Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SolarWinds Pingdom?
SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:
- Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
- Page speed performance monitoring and page rankings
- Synthetic transaction monitoring from the simplest to the most complex transactions
- Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance
SolarWinds Pingdom Features
- Supported: Uptime Monitoring
- Supported: Synthetic Transaction Checks
- Supported: Page Speed Tests
- Supported: Real User Monitoring (RUM)
- Supported: No-Code Transaction Recorder
- Supported: Dashboards & Reporting
- Supported: Over 100 Probes Worldwide
- Supported: Developer-Friendly API
- Supported: Alerts & Notifications
SolarWinds Pingdom Screenshots
SolarWinds Pingdom Video
Pingdom Guided Tour
SolarWinds Pingdom Integrations
SolarWinds Pingdom Competitors
SolarWinds Pingdom Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
SolarWinds Pingdom Downloadables
Frequently Asked Questions
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
SolarWinds Pingdom starts at $14.95.
Reviewers rate Usability highest, with a score of 10.
The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Pingdom is a versatile tool that users rely on to monitor the uptime of their websites and ensure they are up and operational. With Pingdom's notifications via Mobile, Email, and Slack Integration, users can quickly resolve any downtime issues and avoid potential revenue loss. The tool is widely used by multiple departments within organizations for front-line monitoring of core public-facing services, allowing them to be proactive and react as soon as they receive a notification of downtime, preventing further issues. Additionally, Pingdom is used for uptime monitoring and verification of responses from specific endpoints, which assists in diagnosing issues. Its ability to support different monitoring types makes it a preferred choice for many users.
Furthermore, Pingdom serves as an uptime monitor for cloud applications, providing direct notifications and general uptime statistics. Users rely on Pingdom to monitor URL/endpoints and website uptime, ensuring optimal performance. It also helps in managing preventive failures and troubleshooting during scheduled maintenances. Additionally, Pingdom allows for the addition of notification-only users, facilitating collaboration with other teams. As a service provider, Pingdom is a primary tool for monitoring uptime for clients. Users appreciate its simplicity and ease of setup and maintenance. Integration with OpsGenie allows for quick resolution of alerts and efficient management of downtime. Overall, Pingdom is a helpful tool for monitoring and testing websites, analyzing page speed, overall performance, compliance with SLAs, and providing reliable customer service.
Users have made several recommendations based on their experiences with Pingdom. The most common recommendations are as follows:
- Users recommend allowing ICMP traffic and configuring the alerting system properly to avoid excessive alerts in Pingdom.
- They also suggest using Google Chrome Developer Tools to gain a better understanding of visitor experience with different network speeds.
- Additionally, users highly recommend considering the free plan offered by Pingdom for basic uptime checking.
Overall, these recommendations highlight the technical reliability of Pingdom as a monitoring platform and provide suggestions on optimizing website performance and monitoring experience.
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Score 2 out of 10
Vetted Review
Verified User
In my experience SolarWinds Pingdom SAAS is used to monitor externally reachable URL for availability and performance with Real User Monitoring (RUM) transactional monitoring. It has been in use for more than 2 years.
- Very Inexpensive
- Easy to use
- SSO built in
- MFA Built In
- ZERO Product Updates since October 2021
- Last SOC 2 certification April 2022 had several key findings identifying management and operational failures
- Support is HORRENDOUS. No responses for weeks at a time.
- No reported changes or outages in the last year
December 01, 2022
Cost-effective uptime monitoring
Pingdom offers us another layer of monitoring for our core applications and increases peace of mind for our executive team.
We have several layers of monitoring with alerts driven from AWS for the infrastructure team, but a simple ping to the sites and instant alerts to the executive team gives them peace of mind that our apps are up and responding.
We also publish our pingdom summaries to our clients to prove that we hit contractual uptime obligations.
We have several layers of monitoring with alerts driven from AWS for the infrastructure team, but a simple ping to the sites and instant alerts to the executive team gives them peace of mind that our apps are up and responding.
We also publish our pingdom summaries to our clients to prove that we hit contractual uptime obligations.
- Fast alerting of outages
- Good summaries of monthly uptime achieved
- Easy to use dashboard
- N/A
December 01, 2022
Great for Monitoring
Our organization has used Pingdom as an external monitoring provider for our data centers and networks for about 13 years now. We choose Pingdom because of it's reliability and features. In the 13 years we've had Pingdom, there have been very little false positives. Feature wise, it's nice to have "Root Cause" presented when a failure occurs - this surprisingly sets Pingdom apart from their other competitors which simply tell you if something is up or down. Traceroutes provided are useful to trace down potential issues.
- Root Cause Analysis
- Reliability
- Traceroutes
- Historical Data
- Slow Web Interface
- iOS App Lacking Functionality
December 01, 2022
Pingdom: From Royalty to SolarWind Level Performance
We use Pingdom to solve a few problems from uptime monitoring to verification of responses from specific endpoints. As well, we have used it to ensure that our partner's services are up and present as well. This helps us when we are trying to diagnose issues. Their ability to support different monitoring types helped us choose the product.
- UI
- Dashboard Information Summary
- Notifications
- API Access
- Breakout of service options.
December 01, 2022
Well suited product meeting the expectations
Its our last frontier of monitoring. When things go bad we depend on using it for monitoring our public endpoints and to understand if something bad really happened. We have internal monitoring, but Pingdom has proven itself to be our fallback, and main public endpoint monitoring. We have integrated it with our Status pages, our on-call and it is one stop solution for our needs on the edge of our platform.
- Multi endpoint monitoring
- Latency monitoring
- Tagging of alerts
- Customized payload alerts for statuses different than 200
- Grouping of alerts
- Organisation support
December 01, 2022
Simple and easy to use
I use it to test the uptime of our websites, we have internal testing of the sites, but we wanted a 3rd party out of the infrastructure that would just tell us that it is fully reachable. Pingdom provided this with an easy to use system, it also let us know if we were having high latency.
- Clean
- Simple
- Effective
- Reliable
- Smaller increments of additional features
November 29, 2022
Pingdom = peace of mind
Pingdom is mainly an uptime monitor for several cloud applications. Both direct notifications and general uptime statistics are important to us.
- Uptime notifications
- Uptime statistics
- Great starter price
- There used to be an app but now you need to use the web login which works fine, but an app is nicer if there is an uptime problem and you're in a rush
November 29, 2022
Reliable All-in-One Website Monitoring Tool
We at Hevo use Pingdom primarily for URL/endpoints and website uptime monitoring and alert tool. Also, each product team can set up monitoring of their internet-facing product on Pingdom.
- URL/endpoints and website monitoring from different parts of the world
- Uptime reporting
- DNS uptime and alerting
- Website speed test
- Dashboard is a bit slow
- The test reports download for a specific date range should be allowed
We leverage Pingdom to track system uptime across applications. We have been using it for over 8 years and it has been stable, reliable, and consistent for that purpose. We integrate with messaging apps and alerting apps, and have had no major issues. We use the tool to generate monthly reports that are shared organization-wide.
- Track uptime
- Proactive alerting
- Alerting integrations
- No current missing features
November 29, 2022
Happy user for monitoring and alarms
SolarWinds Pingdom was our core uptime monitoring and SLA management tool, as well as providing the alarms whenever there was a service downtime. At the time we implemented Pingdom we ran a SaaS product with multiple services and having a tool like Pingdom was critical to our service levels, especially the alarms. As the organisation matured we attracted using Pingdom for our uptime monitoring (a closely watched performance KPI) as well as for SLA management with our clients, Pingdom providing the metrics for contract management. We have since moved away from SaaS to a different business model, supported on a different platform, so we discontinued Pingdom usage, however, should the need for such a tool ever arise again I would seriously consider going back.
- Downtime Alarms through multiple channels to multiple team members
- Uptime monitoring, with easy to understand metrics (for C-Level analysis)
- SLA reports
- I was not a direct user of the tool, but as a decision maker I didn't receive any negative feedback from the team.
November 29, 2022
Nice tool required to run a business smoothly
We use Pingdom to analyse and optimize our website's uptime and response time. Pingdom helps us in managing preventive failures.
- Website up time
- Website response time
- Status Page
- No Mobile App
- Wordpress plugin lacks features
November 29, 2022
Pingdom an easy to implement, mandatory no brainer for your org.
Our public facing connections including B2B and web portals are all monitored with latency monitors and realtime user simulations on our most critical customer facing webapps. Knowing our edge performance and uptime is invaluable for giving us ease of mind and allowing us to focus on improvements while getting instant feedback.
- Ping latency from around the globe or region specific
- Real time user simulations allowing deep analysis of performance and experience
- Integrates wonderfully with the rest of the Solarwinds Platform to provide incredibly detailed transaction logs from end to end.
- Integration of pingdom into Solarwinds platform is prone to disruptive changes where existing api templates are replaced without retaining function.
- Integration of payment is still prone to issues given pingdom prefers credit card payment vs standard invoice approach used by enterprise orgs. 3rd year of repeated issues due to this during renewal.
November 29, 2022
Versatile
We were using Pingdom to check the availability of our client's sites. Also we had a monitoring site in each of our web fleets, and we were using checks with each of those monitoring sites to detect when a fleet was down. We set alerts to be notified when sites were not accessible. It also helped us to provide our clients a visibility of theirs sites response using public status pages. It also helped to determine if we were under our SLA because Pingdom provided us how long a site was down. That way we could build the reports we sent to clients.
- providing uptime stats
- notifying us when sites were down
- public status page (clients did love that)
- Nothing at the top of my head right now. Our usage was very basic I guess, and we didn't have any issues using the available features.
November 22, 2022
Excellent monitoring tool
Technically, it was (and is) a great service, perhaps the best in the industry. We use it for monitoring.
- Load to check performance
- Disk usage
- Availability of application
- Cpu usage
- Using webhook with opsgenie to create alert in opsgenie based on various activities in application being monitored
- It has specific metrics which does not covers over all monitoring of application
- It support limited number of applications for integration
November 22, 2022
Experience with Pingdom
Pingdom is our main external monitoring tool, for our applications and systems healthness. It provide the availability KPI's for our customers and help us to improve response time. Also used for troubleshooting on failures and schedule maintences and donwtimes. Pingdom allows to add notification only users, and it is great for sharing acknowledge with other teams in our company.
- Multi global monitoring edges
- Page speed and performance reports
- Tags to customize uptime dashboard
- Transactions monitoring
- Real user monitoring
- Public status page
- Edit check
- Transaction monitoring
- Performance report
November 22, 2022
Pingdom gave us a great insight into our website outages
We were suffering from website outages, so deployed Pingdom to alert us as to the frequency and times this was happening.
It was a bit of an eye-opener, as it turns out our website was going down a lot more often than we were aware. By comparing the Pingdom alerts to our firewall and webserver logs, we were able to track down the cause of our issue.
It was a bit of an eye-opener, as it turns out our website was going down a lot more often than we were aware. By comparing the Pingdom alerts to our firewall and webserver logs, we were able to track down the cause of our issue.
- Instant alerts
- Weekly reports
- Alerts when device is back online
- Testing of individual webpages
- Handling other types of webpage e.g. a *.esp page
- Ability to add users directly, rather than via my.solarwinds.cloud
- Sending of additional details when a device is down e.g. a screenshot of the webpage error
November 21, 2022
10+ Year User of Pingdom - Why I Love It!
We use Solarwinds for all our forward-facing servers to not only keep track of uptime and service times, but also alert us to problems and potential problems (upward trends that could signify a future issue).
- Easy to use
- Cost effective
- Never fails us (or hasn't yet)
- Nothing at this time
November 21, 2022
Excellent value and very reliable
SolarWinds Pingdom is an essential part of our monitoring efforts when it comes to ensuring uptime for our systems. It's very easy to setup, has an excellent admin dashboard and in just under two years of usage it has never (not once) gone offline or misreported anything. It's an excellent and very reliable service.
- Server access monitoring
- Ease of use
- Easy setup and implementation
- Good reporting
- Better PDF exporting would be great
November 15, 2022
Pingdom is great value and at a great price
We use Pingdom for 24x7 monitoring of our Online Platform. The reporting that Pingdom provides is also shared with Customers as required to show compliance with our published SLAs.
Pingdom provides an easy-to-use interface to configure alerts, set up SSL expiry notifications and configure complex health checks. The Root Cause Analysis Wizard comes in handy to get a handle on potential causes of the service outage
Pingdom provides an easy-to-use interface to configure alerts, set up SSL expiry notifications and configure complex health checks. The Root Cause Analysis Wizard comes in handy to get a handle on potential causes of the service outage
- Ease of configuring a basic alert
- Setup of SSL Expiry Threshold Alerts
- Capability to publish an Uptime Report URL link to share with Customers
- Capability to audit TLS/SSL and Cipher Suite configurations and providing warnings
- Include OWASP TOP TEN Analysis Capability
- Support for Web Application Scanning of Website
November 14, 2022
Pingdom does what it says on the tin..!
We use Pingdom to monitor uptime for a key client. We need to know when the site goes down such that we can ensure effort is made to fix issues and bring the website back online. Pingdom helps by giving us real time feedback on uptime and by sending alerts to various contacts.
- The alerts are very responsive offering quite detailed timing information
- The UI for reports is very clear and set up of reports is very intuitive
- Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
- There could be more information about how to get the most out of the pingdom product(s) - we have a very defined use case but ultimately not entirely sure what else we can do with our subscription
- Not sure whether you can use Pingdom for multiple clients.
- The account management system is quite confusing - trying to access account information about the Pingdom product specifically was difficult as it redirected to a general solarwinds account platform
November 14, 2022
SolarWinds Pingdom, Keeping you on track
We use Pingdom to alert the team when there is an issue. The issue could be, but not limited to, a service not running on a server, Network issue, Server needing to be restarted, Printer status, and back up network configurations.
- Customized alerts
- Server monitoring
- Hardware Health
- Alerting on Network issue
- Online support Forum
- More modern interface
November 14, 2022
Pingdom - Great Value and does just what you need
We bought Pingdom initially just to do quick and easy monitoring of our Customer facing web hosting to make sure all sites were up and responding, and would have been happy with just that functionality for the price paid. Afterwards we set up synthetic checks to log into these environments and validate basic functionality. Next, with some relatively minor code changes to our hosting, we started gathering Real User Experience data showing actual stats of page load times, user location and experiences. The only drawback we've found is that it's only capturing the initial page load - if you then do searches within that page you'll need some other way of capturing those stats.<br><br>That aside, we are very satisfied Customers and I'd be more than happy to recommend this
- Ease of use
- Value for money
- Reporting
- Inability to capture Real User Monitoring stats for searches within a page
November 14, 2022
Pingdom does what we need it to do, and that makes me happy.
We purchased the service back in 2012, before Solarwinds bought it. We just use the Starter version and monitor uptime for 4 websites. We don't use any other service (honestly I don't know what else it does). I'm incredibly pleased with it as far as we use it.
The only downside is that we can't seem to get pingdom integrated, billing-wise, with our other Solarwinds products. I pay for it every year with my personal credit card because they can't seem to invoice us. Were I to do it again I'd check out our other vendors to see if they offer something similar and can do no-bother billing.
The only downside is that we can't seem to get pingdom integrated, billing-wise, with our other Solarwinds products. I pay for it every year with my personal credit card because they can't seem to invoice us. Were I to do it again I'd check out our other vendors to see if they offer something similar and can do no-bother billing.
- It notifies us when a site is down.
- Just the billing/invoicing issue I already expressed.
November 12, 2022
Great value, trusted solution - happy to recommend
I worked with several clients that had websites that need to be up, and when they are down, revenue is lost. I have used [SolarWinds] Pingdom for several of those client sites, to monitor uptime and to have accurate reporting of any downtime.
- I've used it specifically to report Up/Down times
November 12, 2022
Simple and easy to use
Monitoring uptime for our website
- Alerting me when the website is down
- Easy to set up
- Easy to use
- Used to have a free product