Overall Satisfaction
- There are a variety of formats available for producing data (HTML, PDF, Excel (several versions), .csv, XML.
- They have a very good method of report scheduling and email delivery. You can set a report up on a schedule to be delivered, then forget about it. It takes care of itself.
- You can access SQL views and queries within Cognos Report Studio to report on fields that may or may not be available in the provided packages.
- There are some ineffeciencies when creating reports, such data grouping. You have to click and group each data column separately.
- The security features tend to slow processing times down significantly. However these features may only be an issue due to our SAS provider controlling them. May not be an issue if you own the Cognos software.
- Cognos can be used for very complicated reports, which reduces the need for some programmers, therefore reducing salary expenses.
- Once reports are created and scheduled for delivery, there is no need for human intervention. This makes for more effecient use of time.
Product Usage
- Used to provide audit and standard reports for Human Resources related data for managers and payroll.
- We also use the product to produce vendor data file exports.
Evaluation and Selection
Cognos Impromptu.
Implementation
- Vendor implemented
Our SAS provider did the implementation.
Training
- Self-taught
If you have used any reporting software before (such as PeopleSoft or Crystal) it is not too difficult to figure your way around in Cognos. However if you are totally new to BI software, you should go for formal training. One-on-one is ideal, but classroom training is also very good.
I purchased IBM Cognos 8 Business Intelligence: The Official Guide: 1st Edition, which I used to get a lot of my information. We also utilize the internet when we are not quite sure about how to do something. YouTube has some good training videos, and also there are a couple of blog sites that are very helpful (www.cognoise.com and http://it.toolbox.com)
I purchased IBM Cognos 8 Business Intelligence: The Official Guide: 1st Edition, which I used to get a lot of my information. We also utilize the internet when we are not quite sure about how to do something. YouTube has some good training videos, and also there are a couple of blog sites that are very helpful (www.cognoise.com and http://it.toolbox.com)
Support
No - Our support is exclusively through our SAS provider. It would probably be better if we did have direct access to IBM support, but that is not an option for us.