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iCIMS - cutting edge system for your recruitment needs
Updated August 16, 2019

iCIMS - cutting edge system for your recruitment needs

Angie Pearson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS

We use iCIMS across our whole organization. This includes 3 states and more than 40 locations. Initially iCIMS helped us to go electronic with our application process and really streamline how the overall candidate is reviewed. Today, iCIMS continues to help us to manage our candidate flow as well as manage job openings.
  • iCIMS allows multiple managers at multiple locations (within a region) to review and share a pool of candidates with a central place for communicating where the candidate is at in the application (review, screen, interview or hire) process.
  • Likewise the candidate does not have to need to complete several different applications for multiple locations. They build a profile once and then apply to only the jobs they are interested in with a few clicks.
  • Admin Users are allowed freedom to manage several pieces within the platform and their own career portals. For example, they are able to create new company locations, update verbiage on career portals and workflow bins and statuses within the platform.
  • Applicants are counted everytime they are in the Identified Bin. So that if they have applied to more than 1 job, they are not 1 applicant but rather counted several times over. Within reporting, we wish there was a way to identify these individuals on certain reports or to not have them count multiple times on certain reports.
  • Wish there was a way to report on how many applicants were not selected based on a reason type and for what job or by what manager. This would allow us to do further trending as to why we are not selecting or hiring candidates.
  • When building a new Job Template, that it would not be assigned a job id like all other active job openings are. That when selecting the status of template, it would not automatically assign an ID.
  • Improved Candidate Experience
  • Improved Applicant and Interview Tracking for compliance with Affirmative Action Regulations
  • Improved current employees accessibility to all current open positions
  • Improved effiencies in external recruiting through main company website as well as external job boards
iCIMS is a great platform for organizations of all sizes. Each organization may choose to utilize it simply or extensively - it has that flexibility. iCIMS is great about listening to their customers and incorporating feedback into upcoming releases. Many of our questions have turned into a new feature/enhancement within a release that year. Releases are completed typically twice per year. The education and resources available prior to the release and overall support after the release are great too.

Using iCIMS

We have established an excellent vendor partner relationship with iCIMS and are not looking to change recruitment systems any time in the near future. They have been excellent to responding to any and all requests, concerns or questions. They have top-notch customer support, professional services and integration experts. We have heard of other applicant tracking systems, but due to the vastness and superb functionality of iCIMS we will continue to partner with them.