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Intuit's QuickBase is a GREAT tool for any business!
October 18, 2013

Intuit's QuickBase is a GREAT tool for any business!

Robert Goodman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • Flexible reporting: easy to create reports that allow you to visualize the data in a number of formats on-the-fly
  • Data-entry: most reports can easily flip into 'Grid Edit' mode which allows for quick data entry from your view of the data
  • Application simplicity: it was straightforward to create an application and its underlying data. This required application expertise, but could be done by business users without heavy involvement from IT. This was a big perk for our organization.
  • Built-in email/alert engine: we used Quickbase to trigger notifications to certain users when data was added, changed, or deleted. This was fantastic to manage workflow.
  • Quickbase has an API; however it does require expertise to link 3rd party applications via this API. We liked the Quickbase interface so much, we built several integrations to marry the data in the QB platform for analysis.
  • Faster turn around time for reporting
  • More efficient and effective data entry
  • Improved collaboration
  • Happier customers
Great platform. Highly recommend.

Product Usage

500 - Sales, business development, consulting services, project management, and support functions.
2 - We have a few IT staff that support the application. Support can also be provided directly by the business owners.
  • Sales activity
  • Post-sale project management
  • Issue tracking
  • Backlog management

Evaluation and Selection

Intuit Quickbase was used in my business to track Professional Services engagements as a project management tool. It replaced an archaic Access database that had been managed in house.
At that time, we evaluated BaseCamp and Primavera. Ultimately, we chose Quickbase due to the flexibility, ease-of-use, reporting capabilities, and cost.

Implementation

Define application governance from the start. Only provide key users with the ability to create applications so that they don't get out-of-hand.
  • Implemented in-house

Training

  • Online training
The online training was adequate. Intuit does a nice job of creating blog posts on training topics also.

Configuration

We pulled in 3rd party data through the API.

Support

Most support was handled via online resources. No live support staff was available. This is an area that Intuit could improve. Response was good online, but sometimes it is nice to speak with support staff directly.

Usability

The interface is intuitive. You can even sign-up for a 30 day demo directly from the website to test drive it.

Reliability

I gave it a 10, but it should be a 9.99. They do a nice job of keeping the application running. The application can drag a bit when you have thousands of users accessing the application concurrently. We experienced this with large scale implementations.
Generally, Quickbase performed well.

Integration

  • PeopleSoft
  • Student Information System
Exported data from these ERP systems and integrated it to Quickbase via the API using Perl scripts.