Overall Satisfaction
- Flexible reporting: easy to create reports that allow you to visualize the data in a number of formats on-the-fly
- Data-entry: most reports can easily flip into 'Grid Edit' mode which allows for quick data entry from your view of the data
- Application simplicity: it was straightforward to create an application and its underlying data. This required application expertise, but could be done by business users without heavy involvement from IT. This was a big perk for our organization.
- Built-in email/alert engine: we used Quickbase to trigger notifications to certain users when data was added, changed, or deleted. This was fantastic to manage workflow.
- Quickbase has an API; however it does require expertise to link 3rd party applications via this API. We liked the Quickbase interface so much, we built several integrations to marry the data in the QB platform for analysis.
- Faster turn around time for reporting
- More efficient and effective data entry
- Improved collaboration
- Happier customers
Product Usage
500 - Sales, business development, consulting services, project management, and support functions.
2 - We have a few IT staff that support the application. Support can also be provided directly by the business owners.
- Sales activity
- Post-sale project management
- Issue tracking
- Backlog management
Evaluation and Selection
Intuit Quickbase was used in my business to track Professional Services engagements as a project management tool. It replaced an archaic Access database that had been managed in house.
At that time, we evaluated BaseCamp and Primavera. Ultimately, we chose Quickbase due to the flexibility, ease-of-use, reporting capabilities, and cost.
Implementation
- Implemented in-house
Training
- Online training
Configuration
We pulled in 3rd party data through the API.
Support
Usability
Reliability
Integration
- PeopleSoft
- Student Information System
Exported data from these ERP systems and integrated it to Quickbase via the API using Perl scripts.