Doesn't support Arabic keywords!
December 12, 2012
Doesn't support Arabic keywords!
Score 6 out of 10
Vetted Review
Verified User
Software Version
Radian6 (legacy)
Overall Satisfaction with Radian6
- Radian6 is the easiest platform to use. User experience is of great quality. Certain analysis and outputs of the platform are yet to be matched by other platforms (such as an analysis of most mentioned hashtags under a campaign)
- Provides data for only 30 days from starting date, but it builds up (day 1 gives you access to 30 days prior. Day 31 gives access to 60 days worth of data)
- Difficult to use 1 campaign (or profile) for more than 1 client (if the intention is to cut costs)
- Not good for Arabic.
- Stopped using it anymore so none.
Meltwater, picked it over Radian6. we picked Meltwater because Meltwater can pick up Arabic conversations, Radian 6 cannot.
Using Radian6
2 - Analysis and business development. Community manager.
- We were using the product to listen to conversations and mentions about our clients and their competitors. We generated reports about these mentions and then presented them to the client and measured sentiment.The primary activities were listening, reporting, and online reputation management.
Radian6 Implementation
- Vendor implemented
- Implemented in-house
Radian6 Training
- Self-taught
It's easy to use, easy to figure out, and my colleagues loved it.
Radian6 Support
Not Sure