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Streamline your Social lead generation
October 28, 2013

Streamline your Social lead generation

Dan Collery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Radian6 (legacy)

Overall Satisfaction with Radian6

  • Radian6 is very user friendly and, since it is integrated with Salesforce.com, it is really easy to manage your leads and stay organized.
  • Assigning leads to users in Salesforce is really easy so it streamlines the process of sharing social data and conversations with other colleagues
  • Great user interface that makes navigating the dashboard and console very easy and fun to use.
  • Streamlines various social accounts that keep your social profiling organized.
  • More integration with LinkedIn.
  • More access to other social websites like Quora or even RSS feeds like Feedly.
  • More alerts and notifications for trigger events or social news relevant to the user.
  • Faster lead conversion and a streamlined approach to social selling.
  • Mobile access makes it easy to stay on top of your console and social accounts when on the go.
  • Enhanced customer service that allows to you go directly to the user to help solve the problem or react to questions.
I would take the time to look through all of the tutorials. They are very informative and can enhance your knowledge and capability within Radian6.

Using Radian6

It is very easy to use and fun for employees. Lack of integration with certain social platforms like LinkedIn is definitely an issue. But, overall, it's a great social platform that simplifies your day.