Radian6 is Scalable - Great for beginners & advanced
Updated January 10, 2014
Radian6 is Scalable - Great for beginners & advanced
Score 8 out of 10
Vetted Review
Verified User
Software Version
Radian6 (legacy)
Overall Satisfaction with Radian6
- I like that I am able to quickly edit my keyword string to see how different keywords will change the overall results. I do not have to wait for results to load, as in other platforms. This is especially helpful when trying to figure out words that need to be excluded from a keyword string. If your client's name is a very common word, you have to figure out which other words should be excluded in order to get clean results. Radian6 makes this cleaning process very easy.
- This product can be scaled. It can be used by very technical analysts or on a more basic level by those who do not have extensive research experience. Very user friendly!
- I have always found the representatives from Radian6 to be very prompt and helpful. They are also proactive in suggesting uses for the tool based on specific clients.
- I think Radian6 could grow in its global capabilities. I do not always feel confident that it aggregates all conversation from a particular country or foreign language.
- I would like to see more capabilities for visual platforms, such as Instagram, Pinterest, and Vine. Clients are more frequently asking us to search content on those platforms.
- Exporting can be tedious. I would like to be able to pull a larger sample size at one time, rather than making a few smaller exports.
- Radian6 has allowed my team to develop effective keyword strings at a quicker pace. It is very easy to edit keywords and immediately see how it affects conversation results.
- Clients are impressed that we use the Radian6 tool. We have been able to sell through additional business by sharing that we use this platform.
- The visual exports from the Radian6 platform can be used in presentations to more clearly explain a piece of data. Clients understand and trust visuals.