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Solid BI tool for a reasonable price.
January 27, 2014

Solid BI tool for a reasonable price.

Josiah Sternfeld | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • Elasticube, BI Studio, Web

Overall Satisfaction

We use Sisense to gather data between multiple systems, cleanse it and display it in meaningful ways for our clients and ourselves. We are an advertising agency, so we primarily use Sisense to pull paid search data (from Adwords), web analytics data (from GA), and sales performance data from Salesforce to build end-to-end performance dashboards. It has made a big difference in our ability to produce in-depth reporting for our clients in an ongoing way without having to spend hours-upon-hours pulling and cleansing data for each reporting cycle.
  • Great value for the cost from a BI standpoint.
  • The Elasticube is pretty intuitive in terms of adding data sources and cleansing/joining them.
  • The BI studio has many different report building features, allowing you to customize each clients dashboards to their needs.
  • The web version of the dashboards doesn't have the full functionality that the BI studio does, which can cause some issues
  • The elasticube's can sometimes be finicky and have failure to build errors which can cause headaches. This is primarily due to all of the different APIs that they try to maintain, but I'd like for their to be an easier way to pinpoint why the error occurred to remedy it versus a lot of manual investigation.
  • Reduced time preparing and delivering client reporting
  • Deeper insight and better views on data that weren't available before.
Better features for the money than the alternatives we reviewed.
Just renewed for another year.
Overall I think it's a great tool for the money. Many BI tools that have similar features cost 5-10x what Sisense does. There is a heavy learning curve as I'd expect there is with any tool with this many features. But, all in all I think it's a solid product.