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SolarWinds Server & Application Monitor is a Fantastic Product
Updated December 11, 2020

SolarWinds Server & Application Monitor is a Fantastic Product

Drew Hood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor is currently being used to monitor services, process, URLs, and various other things on Windows and Unix servers. It is also used to monitor network devices through traps and certain script monitors. It is a cheaper way to monitor these items throughout the system. It allows for easy and quick access, and even incite to the environment. It offers a wide range of usage just by being able to configure and run scripts as monitors. One of the key features that allowed Regions to choose to use it, is the option to not have to install an agent on a server. You can use WMI or SNMP to app monitoring.
  • Application Monitoring
  • Easy of Use
  • Versatile
  • Could use more in-depth functions with APIs
  • There are more options for Windows than Linux/Unix
  • We use SAM to monitor a few customer facing applications and there has been times when they have gone down. The monitor from SAM that we have has allowed us to respond quickly saving the bank time, money, and reputation with our customers.
  • We were able to setup performance counter monitoring through SAM to watch how many users were connecting at once to web servers. This allowed to track attacks on the network and alert out in a timely manner to the various teams that needed to respond.
Splunk requires an agent to run and collect data. It also requires a lot more through servers and cost. We currently have Splunk, however when it comes down to quick and low impact monitoring we use SolarWinds Server & Application Monitor. Monitoring through WMI or SNMP using credentials allows for a lower impact than Splunk, which requires an agent.
I would 100% recommend SolarWinds Server & Application Monitor to a colleague. It's a cheaper, [more] versatile, easy to use product. It has a fantastic user support base. (Thwack.com) SolarWinds offers live online training sessions for free if you have purchased the product, where you can ask questions and learn how to use or even get pointers on best practices.

SolarWinds Server & Application Monitor Feature Ratings

Application Performance Management
8.3
Application monitoring
10
Database monitoring
6
Threshold alerts
10
Predictive capabilities
5
Application performance management console
10
Collaboration tools
8
Out-of-the box templates to monitor applications
8
Application dependency mapping and thresholding
9
Virtualization monitoring
9
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
7
IT Asset Discovery
8

ROI

SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
Not Sure

SolarWinds Server & Application Monitor Support

Solarwinds now offers Enterprise support which we invested in to get quick and fast support. It is a little costly, but worth it to be able to have someone respond to questions quickly and dive into issues you might be having. Standard support is good but not great. You will sometimes have to wait once you put in a ticket, but they are generally pretty good at getting your issue resolved.