I miss Sprinklr v2
Updated October 29, 2013
I miss Sprinklr v2
Score 8 out of 10
Vetted Review
Verified User
Software Version
v2
Modules Used
- Planner, Conversations, Reporting
Overall Satisfaction
- Scheduling & Editing posts. Love the drag & drop.
- Ability to create new vanity URLs directly in Quick Post. This feature seems to have disappeared from Splash and you only have the option to select an existing vanity URL.
- Ability to easily switch between accounts.
- Monitoring Dashboards where you can follow hashtags/users on v2 is extremely slow. I have to use TweetDeck in addition. This looks to be improved on Splash.
- On v2, we were able to select multiple campaigns during a time frame into one report. On Splash, we can only select one campaign per report.
- On v2, there was a very useful Channels feature which allowed me to monitor replies, mentions, retweets, and direct messages. They removed this on Splash and you are forced to build this dashboard out yourself. Not sure why they would get rid of a standard dashboard like this since this and the Planner were the two features I used most frequently to post and monitor social conversations.
- Increased employee efficiency