Affordable and effective.
November 30, 2012
Affordable and effective.
Score 8 out of 10
Vetted Review
Software Version
Deluxe
Overall Satisfaction
- It's a great tool. It just depends on the needs of the user. I think Sprout Social has an affordable pricing structure and offers basic but organized information on social media accounts which can be incredibly helpful.
- Sometimes it's difficult to drill down into deeper analytics.
- I can manage the accounts more effectively and I save time on collecting information on how different accounts are performing.
Product Usage
1 - Just the social media manager.
- Social Media Management and Measurement
Evaluation and Selection
There wasn't a product before. I was doing most of the social media management by free tools.
Meltwater buzz
Spreadfast
Radian6
But many of them didn't have a pricing chart that worked with our needs.
Spreadfast
Radian6
But many of them didn't have a pricing chart that worked with our needs.
Implementation
- Implemented in-house
Training
- Self-taught
I thought it was intuitive but they do offer webinars if you need help learning the tool as well as someone who will walk you through the features.
Support
Usability
Reliability
Integration
- More with Omniture analytics instead of just Google Analytics
not to my knowledge.
Vendor Relationship
Just know that you need to figure out the admin situation so budget for that accordingly.