Overall Satisfaction
We use Tableau Desktop across our IT and Business Analysis departments. We also use Tableau Server. It has revolutionised how we represent our internal and client facing data and use it to great effect for providing new insights to existing data. Highly recommended.
- Makes it very easy to "blend" data from different places
- Easy to connect to external data sources
- Ease of creating visualisations
- Saving and reusing data sources is not as easy as I would like
- It's increased employee efficiency enormously
- It's starting to get this new insights into data we didn't expect
- Crystal Reports
When we eventually looked it up when we realised that it was much better than Crystal reports. It was so much better than Crystal reports there was no real comparison
Evaluation and Selection
Yes - We were using a combination of other separate tools to try and get information from our existing data and no single tool so when we implemented Tableau everything became much easier
- Product Reputation
- Vendor Reputation
- Third-party Reviews
Will were given a glowing review of this product by a third party we knew and it stood up to their testimony.
We wouldn't change a thing
Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes
We had some small issues during a software update and all our contacts in Tableau rallied round to make sure that we were fully supported and problems were fixed quickly.