Top Rated Digital Analytics Products for Small Businesses, Mid-size Companies and Enterprises

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On September 3rd, 2014, we announced the release of TrustMaps™ for Digital Analytics software, which rank products based on user ratings and adoption within each market segment - small businesses, mid-size companies and enterprises.

Unveiled in our first Buyer’s Guide to Digital Analytics Software, the TrustMaps™ quickly help software buyers locate the solutions most highly rated and adopted by their direct peer group and therefore most closely aligned to their needs.

Each TrustMap™ depicts Digital Analytics products on two dimensions – likelihood to recommend ratings by users and the estimated relative number of websites using the product within that company segment size. All ratings come from authenticated reviews by end-users of the software on

The Buyer’s Guide also distills the pros and cons of each software product, as cited by software users in 230 in-depth reviews.

Because success is not solely contingent on software selection, the guide includes a discussion of key factors for Digital Analytics success, drawn from interviews with highly regarded digital analytics experts.

“While traditional technology analysts cover digital analytics, we felt there was room to provide a fresh perspective on the market based on insights from users and leading industry experts” said Vinay Bhagat, CEO of TrustRadius. “Our Digital Analytics TrustMaps™ provide digital marketers with a pragmatic approach to identify the best fit solutions based on market segment user satisfaction and adoption. Aside from presenting a unique segment based view, our conclusions differ from other analyst reports.”

Tim Ash, CEO of SiteTuners, one of the first online marketing agencies to focus on conversion rate optimization, agrees: "Unlike a lot of analyst research that is there just to check off the due-diligence box during tool selection, this guide offers the right mix of product detail and insights from end-users, as well as leading industry practitioners." 

Stephane Hamel, Director of Innovation at Cardinal Path, a leading digital marketing agency, adds: "The TrustRadius Buyer’s Guide is much more than your typical ‘buyer’s guide’. It is literally a study of the current state of the digital analytics market. At last, here’s a real independent study truly representing the wide range of needs and various opinions from users like you and experts you trust."

Best Digital Analytics Software for Enterprises

Based on user ratings and market segment adoption, the Leaders within the Enterprise segment are:

The free version of Google Analytics is sometimes used as a second analytics tool to augment a paid one, especially in enterprises and mid-size companies.

Strong Performers in the Enterprise segment are AT InternetcomScore Digital Analytix andPiwik, a free and open-source tool, which also offers a Pro edition.

Best Digital Analytics Software for Mid-Size Companies

In the Mid-Size segment, the Leaders are: 

Strong Performers with high user satisfaction but lower mid-size segment adoption areGoSquaredAT Internet, and KISSmetrics.

Best Digital Analytics Products for Small Businesses


In the Small Business segment the Leaders are: 

All the Digital Analytics leaders in the Small Business segment either totally free or offer a widely adopted free version, as small businesses tend to use free or low cost tools, which are often easy to implement and use.

Strong Performers in the Small Business segment with high user satisfaction but lower small business segment adoption are GoSquared and Woopra.

The Free Buyer’s Guide to Digital Analytics Software is available

Bertrand brings more than 15 years of marketing experience to TrustRadius where he is leading all marketing functions for TrustRadius. Previously, Bertrand led a team of product and demand generation marketers as Senior Director, Market Strategy for the Systems Management Business, at Solarwinds. Prior to that, he served as Vice President of Marketing at Troux Technologies overseeing brand, product marketing, demand generation, and community efforts. Bertrand has also held marketing leadership roles at Universal Weather & Aviation and at NetIQ, a systems and security management company. Bertrand holds a Diplome d'Etudes Superieures Europeennes de Management from CESEM Mediterranee in Marseilles, France, and a bachelor of arts degree from Middlesex University in London.