Business Intelligence (BI) Tools

Business Intelligence (BI) Tools Overview

Business Intelligence tools are designed to make sense of the huge quantities of data that organizations accumulate over time. BI tools analyze this information and present it as actionable information that can guide decision making.

Business Intelligence software (BI) makes up a large heterogeneous category of software. Not all tools in the category can be meaningfully compared to each other. There are several types of BI tools of which the most substantive are Full-Stack Business Intelligence Tools and Data Visualization Tools.

Top Rated Business Intelligence (BI) Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Category Videos

What is Business Intelligence (BI) and Why is it Important?
01:40
BI keeps businesses smart. Watch to learn more about business intelligence and how it can help businesses thrive. Business intelligence, or BI for short, is a technology-driven process for analyzing data and presenting information. This helps executives, managers, and other co...
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Business Intelligence (BI) Tools TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Business Intelligence (BI) Products

(51-75 of 214) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Yellowfin

Yellowfin is a cloud-based business intelligence and dashboarding platform.

Key Features

  • Formatting capabilities (12)
    75%
    7.5
  • Customizable dashboards (12)
    65%
    6.5
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (12)
    63%
    6.3
OpenText Magellan

OpenText Magellan Analytics Suite leverages a comprehensive set of data analytics software to identify patterns, relationships and trends through data visualizations and interactive dashboards.

iDashboards Enterprise Suite

This web-based dashboard software displays data in real-time from databases, data warehouses, spreadsheets, XML and other data sources in a single location. iDashboards' built-in security framework provides role-based user permissions and access control. iDashboards Enterprise Suite…

Key Features

  • Pixel Perfect reports (5)
    71%
    7.1
  • Customizable dashboards (5)
    71%
    7.1
  • Report Formatting Templates (5)
    61%
    6.1
SAS Visual Analytics

SAS Visual Analytics provides a complete platform for analytics visualization, enabling users to identify patterns and relationships in data that weren't initially evident. Interactive, self-service BI and reporting capabilities are combined with out-of-the-box advanced analytics…

Key Features

  • Formatting capabilities (8)
    100%
    10.0
  • Drill-down analysis (8)
    100%
    10.0
  • Publish to PDF (8)
    100%
    10.0
BrightGauge

Bright Gauge is a business intelligence software offering from Bright Gauge.

Key Features

  • Customizable dashboards (9)
    93%
    9.3
  • Drill-down analysis (9)
    85%
    8.5
  • Formatting capabilities (9)
    62%
    6.2
Clear Analytics

Clear Analytics is a business intelligence solution that enables non technical end users to perform analytics by leveraging existing knowledge of Excel coupled with a built in query builder. Some key features include: Dynamic Data Refresh, Data Share and In-Excel Collaboration.

Key Features

  • Customizable dashboards (8)
    91%
    9.1
  • Pixel Perfect reports (8)
    90%
    9.0
  • Report Formatting Templates (8)
    88%
    8.8
Rational BI

Rational BI provides analytics, data science and business intelligence in an analytical platform that connects to databases, data files and cloud drives including AWS and Azure data sources, enabling users to explore and visualize data. Users can build real-time notebook-style reports…

Key Features

  • Customizable dashboards (9)
    90%
    9.0
  • Formatting capabilities (9)
    88%
    8.8
  • Report Formatting Templates (9)
    87%
    8.7
Mode

Mode is an analytics platform designed to help data analysts and data scientists analyze, visualize, and share data, from Mode Analytics headquartered in San Francisco. The Studio support level provides individual analysts or up to 5 users with an SQL editor, as well as a Python…

Key Features

  • Customizable dashboards (8)
    81%
    8.1
  • Formatting capabilities (8)
    79%
    7.9
  • Publish to PDF (8)
    72%
    7.2
Altair Monarch

Altair Monarch (formerly Datawatch Monarch, acquired by Altair in December, 2018) works with both relational and multi-structured data including support for a wide range of formats including PDF, XML, HTML, text, spool and ASCII files. The product can access data from invoices, sales…

Geckoboard

Geckoboard enables users to create real time dashboards using data from over 80 cloud services. It integrates with other products such as: AWeber, Basecamp, Campaign Monitor and HubSpot.

Key Features

  • Publish to Web (5)
    100%
    10.0
  • Customizable dashboards (5)
    100%
    10.0
  • Report sharing and collaboration (5)
    80%
    8.0
Jet Reports

Jet Reports is a business intelligence software now offered by insightsoftware, inc since the company's 2019 acquisition of Jet Global Data Technologies.

Key Features

  • Drill-down analysis (6)
    50%
    5.0
  • Formatting capabilities (6)
    45%
    4.5
  • Report Formatting Templates (6)
    35%
    3.5
Altair SmartSight

Altair SmartSight (formerly Carriots Analytics) is a cloud data analytics platform for embedded, Big Data, and IoT applications. It provides secure and rapid free-form data visualization and exploration, scalable throughout the enterprise in real time.

XLCubed

XLCubed optimises Excel for data-connected reporting and analytics, and provides a governed web and mobile sharing model. It connects Excel directly to corporate data and adds a wide range of reporting, visualisation and analytical capabilities. Designed so that users can leverage…

Key Features

  • Customizable dashboards (5)
    85%
    8.5
  • Pixel Perfect reports (5)
    84%
    8.4
  • Report Formatting Templates (5)
    80%
    8.0
Zendesk Explore

Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of…

Key Features

  • Customizable dashboards (5)
    100%
    10.0
  • Drill-down analysis (5)
    100%
    10.0
  • Formatting capabilities (5)
    100%
    10.0

Key Features

  • Drill-down analysis (5)
    80%
    8.0
  • Report Formatting Templates (5)
    79%
    7.9
  • Customizable dashboards (5)
    79%
    7.9
MicroStrategy Mobile

MicroStrategy Mobile enables users to bring analytics, transactions, mapping, multimedia, and business workflows to life in custom mobile apps, personalized for any industry or any role. Users can convert any information system or web application into a user-friendly, highly-performant…

Highcharts

Highcharts is a time saver for developers who want to visualize data on any platform. Highcharts is a javascript-based chart library and can be integrated on any platform through the Highcharts wrappers and add-ons.Highcharts documentation is presented to make it easy to integrate…

Phocas Business Intelligence

Phocas helps users discover data and provides results in real time. It is designed for non-technical users and delivers a simple yet powerful analytical capability that quickly turns data into a chart, graph or map. It brings up data on local, regional or global sales, inventory,…

Factiva

Factiva is a business intelligence software offering from DowJones.

Excel4apps

Excel4apps is a business intelligence software offering from Excel4apps.

Bilflo

Bilflo provide staffing firms the option to use their existing ecosystem and take advantage of automation software. With Bilflo, users can automate a back office, interface a front office (ATS, CRM) with back office processes (Time Management, Payroll, Accounting). and access needed…

Axmor

Axmor is a custom software development services company focused on providing IT solutions for tech startups and small businesses that require additional expertise across multiple IT fields. They help develop systems, automate business processes, and handle integration with third-…

Learn More About Business Intelligence (BI) Tools

What is Business Intelligence (BI)?

Business Intelligence tools are designed to make sense of the huge quantities of data that organizations accumulate over time. BI tools analyze this information and present it as actionable information that can guide decision making.

Business Intelligence software (BI) makes up a large heterogeneous category of software. Not all tools in the category can be meaningfully compared to each other. There are several types of BI tools of which the most substantive are Full-Stack Business Intelligence Tools and Data Visualization Tools.

Business Intelligence Tools Features & Capabilities

  • BI Platform Type
  • Supported Data Sources
  • Standard Reporting
  • Ad-Hoc Reporting
  • Report Output and Scheduling
  • Data Discovery and Visualization
  • Access Control and Security
  • Mobile Capabilities
  • APIs / Embedding

Full-Stack Business Intelligence Tools

Full-stack or traditional products are enterprise-level BI tools designed to solve the specific problem of enterprise data silos. Much crucial business data is stored in a range of different data stores, many attached to business applications like ERP. Full-stack BI tools consolidate all data in a data warehouse which is a relational database designed for data mining instead of transactional processing.

Slices of data from the warehouse—usually summary data for a single department like sales or finance—are stored in a “data mart” for quick access. All of this structured data is normalized by using an ETL process (Extract, Transform and Load) whereby transactional data is combined into a single pool of data and then “transformed” into a more appropriate format for querying and analysis before being written in the data warehouse database.

The Full-Stack Business Intelligence TrustMap shows only those products that belong in this sub-category.

Data Discovery and Visualization Business Intelligence

Data Visualization products have a different purpose. These BI tools are primarily designed to help data analysts discover patterns in large quantities of data and to build compelling visual representations which allow these patterns to be easily understood.

These business intelligence tools often use a technology called in-memory analytics to query data residing on a computer’s RAM rather than on a physical disk. This means that the data does not have to be stored anywhere for subsequent analysis.

Data visualization products often have lower cost of implementation and require less support. This can make them good business intelligence tools for small companies that don’t need a full-stack business intelligence solution.

The Data Visualization TrustMap shows only those tools that belong in this sub-category.

Business Intelligence and Reporting

Many BI tools also enable some forms of reporting. Modern BI’s ability to intake many different forms of data and present them in increasingly high and professional quality, some organizations are able to use their BI tool both to surface specific insights and generate regular reports. The level of automation found in BI reporting will vary highly from product to product. For general reporting needs, the ability to set-and-forget data pipelines into a BI tool and the normalization of functions like dynamic dashboards make some leading BI tools competitive automated reporting tools as well. However, specialized reporting cases that use more niche data structures may be less automatable in traditional BI tools.

Business Intelligence Software Comparison

When considering different business intelligence tools, consider the following aspects of each product offering.

  1. Ease of Use: Some BI tools offer high complexity and customization, but can be difficult for non-technical users. You should consider the technical ability of the staff that will be using the BI tools as well as if you need more complex features.
  2. Compatibility: Many BI tools are not complete, end-to-end solutions. For some organizations, purchasing BI software from multiple vendors may be necessary. If your business needs BI features that aren’t all covered in a single product, be sure to ask venders about integrations and compatibility with other software.
  3. Scalability: Some BI software doesn’t scale up very well as data needs increase. Consider the breadth of data generated by your organization and decide if that amount will stay the same or increase. If your data needs will increase, be sure to choose a BI solution that can handle your expected growth.

Start a Business Intelligence Software Comparison

Pricing Information

Business Intelligence software is generally quite expensive. However, it’s worth remembering that it is often money very well-spent in terms of significantly improved decision-making.

One of the impediments to understanding pricing is that vendors base their pricing on a broad range of different variables from number of users to number of CPU cores.

However, as a very rough guide, advanced report authoring can cost $2,000 to $2,500 per seat, while interactive report viewing can be about half that amount. Static report viewing can be as little as $50 per seat.

More Resources

Business Intelligence (BI) Tools Best Of Awards

The following Business Intelligence (BI) Tools offer award-winning customer relationships, feature sets, and value for price. Learn more about our Best Of Awards methodology here.

Best Business Intelligence (BI) Tools

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Frequently Asked Questions

What problem does business intelligence solve?

Business intelligence tools help to make sense of the enormous quantities of data business have regarding customers, suppliers, and business partners, and help uncover the insights within that data that are vital to winning in the marketplace. Business intelligence is an umbrella term for various methods of collecting and analyzing this data to help organizations make data-driven decisions.

What are data discovery and visualization products?

Data discovery and visualization products are primarily designed to help data analysts and business users discover patterns and outliers in large quantities of data, and to build compelling visual representations which allow these trends and patterns to be easily understood. Commonly available visualizations include charts, graphs, and maps.

What is embedded business analytics?

Embedded analytics is the integration of BI capabilities directly into a business application or portal. The idea is to provide analytics that are contextual. In other words, analytics tools are available directly within whatever business application is being used at a given moment, whether it be Salesforce, an ERP system, or a marketing automation tool.

What is augmented analytics?

Augmented analytics is a term used to denote the use of machine learning and natural language processing to automate insights into datasets generated by analytics and BI tools. Today, many well-known BI platforms have built-in capabilities to automate data preparation and detect some correlations and anomalies in large data sets. The ultimate goal is for this technology to be capable of analysis and even insight generation and action plan generation.

What is the difference between business intelligence and data science?

Both business intelligence and more recent technologies like data science are predicated on gaining business insight based on data analysis. The primary function of BI tools is to explore past trends in a business’s historical data and compare data across time. Data science tools, on the other hand, use algorithms to understand and predict a business’s future performance. Data scientists build data models to try to answer questions or discover predictive patterns in huge volumes of data.