Business Process Management (BPM) Tools

Best Business Process Management (BPM) Tools include:

Comindware Tracker and Nintex Process Platform.

Business Process Management (BPM) Tools TrustMap

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Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.

BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process management software frequently focuses on allowing non-IT specialists to build business workflows, with an emphasis on connecting disparate systems. BPM tools usually make their capabilities accessible through a visual process modelling and design tool that allows relatively non-technical users to design and test processes and workflows. BPM tools include a range of capabilities to serve this core workflow function:

  • Workflow management: Users can design, test, and execute complex workflows to manage the interactions between employees, systems, and data. Many of these workflows are automated by the BPM platform.

  • Business rules engine: Users can create complex sets of business rules and conditions as part of process design and execution.

  • Form generator: Users can build web-forms without programming or coding skills.

  • Collaboration: The software often supports things like discussion threads, decision management, and idea management.

  • Analytics: Users can define metrics and KPIs, and run standard and custom reports.

  • Integrations: Key integrations enable businesses to use data across systems and interfaces, such as MS Sharepoint and Salesforce.

BPM Software Uses

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.

Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding

  • Expense reporting

  • Time off requests

  • Account management

  • Invoice management

  • Loan origination

  • Compliance management

  • Customer requests and service orders

  • Complaint management

  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:

  • Preference for keeping critical systems in-house

  • Requirements for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:

1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all.

Start a Business Process Management (BPM) tool comparison

Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, BPM software is likely to be between $30 and $100 per user per month.

Business Process Management (BPM) Products

(1-25 of 110) Sorted by Most Reviews

Agiloft Custom Workflow/BPM
3 ratings
2 reviews
According to Agiloft, this workflow and process automation solution provides a package that is comprised of a flexible and robust data model with a powerful workflow and business rules engine that enable it to map any business structure and automate the most complex business processes — all with no …
PlanPlus Online
2 ratings
2 reviews
PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.
3 ratings
2 reviews
WEBCON Business Process Suite is a comprehensive solution for Microsoft SharePoint. The solution offers a multilingual SharePoint based interface with dedicated mobile access to tasks and documents. Its graphic process designer helps the user configure and draw business process scenarios and suppor…
Kofax TotalAgility
12 ratings
2 reviews
Kofax TotalAgility is a BPM and case management platform. Capabilities include process design, automation, simulation, workflow, and integration with enterprise content management, CRM, and email.
5 ratings
2 reviews
Celonis is a cloud-based business process management and process mining software. It has a variety of capabilities ranging from robotic process automation (RPA) to procurement and finance.
TIBCO iProcess
8 ratings
2 reviews
TIBCO iProcess is a BPM product, integrated with its SOA platform (BusinessWorks and ActiveMatrix), which allows it to handle both human-centric and integration-centric processes in a single platform.
ARIS Business Process Management (BPM)
19 ratings
2 reviews
Software AG's Business Process Analysis Platform uses robust architecture and process management / analysis capability to drive integrations with the existing business processes along with information technology and SAP systems.
camunda BPM
8 ratings
2 reviews
Camunda BPM uses its strengths in workflows, modeling, and integration with Java and Seamless Spring as the basis for its business process management offering. Camunda BPM is available through multiple deployments: standalone, embedded with container integration, and in cluster deployment.
Aurea CX Platform
8 ratings
1 reviews
CX Process from Aurea Software in Austin is a business process management offering, based on Savvion BPM.
1 ratings
1 reviews
Navvia is a business process management solution designed for companies in the IT Service Management space. Navvia is built around social collaboration, document management, and audit capabilities.
WinMan ERP Software
2 ratings
1 reviews
WinMan ERP Software is an all-in-one solution aimed specifically at the manufacturing, distribution and retail sectors. Based on lean methodology, it is designed to help organisations achieve optimal business processes by supporting all aspects of Manufacturing, Distribution, CRM, Financials and ass…
AgilePoint NX
3 ratings
1 reviews
AgilePoint NX is a business process management platform that allows companies to create business applications and workflows without writing code. The product consists of an App Builder, an eForm Builder, a field-mapping utility, and reporting and analytics.
HelpSystems Automate Plus (formerly Automate BPA Server)
3 ratings
1 reviews
HelpSystems Automate Plus (formerly Automate BPA Server) is scalable enterprise automation software designed to go beyond basic robotic process automation to integrate frontend and backend automated workflows across an organization. The vendor says their robust business enterprise software feature s…
BizFlow BPM Suite
4 ratings
1 reviews
BizFlow BPM Suite (also called BizFlow Plus BPM Suite) is a BPM platform offered by BizFlow (formerly HandySoft). Capabilities include process design and execution, case management, business rules, web application and form development, tasking and action tracking, ad-hoc reporting, and mobile access…
TIBCO Cloud Nimbus
7 ratings
1 reviews
TIBCO Cloud Nimbus is a business process analysis offering, from Palo Alto-headquartered in TIBCO.
4 ratings
1 reviews
Tallyfy is designed to eliminate flowcharts and aims to focus on enabling anyone to do and track any process in the easiest possible way. This solution enables users to track the status of many processes going on at the same time - within a real-time dashboard. Examples of repeatable processes inclu…
GlobiFlow for Podio
6 ratings
1 reviews
GlobiFlow for Podio is a workflow automation and data visualization solution for Citrix Podio.
Pyrus is a collaboration platform that supports workplace exchanges, transparently manages responsibility for every unit of work, and streamlines workflows. The Pyrus platform is available as a web service as well as a native app for iPhone, iPad, Android, and Windows Phone. This platform supports c…
Invantive Vision
Invantive Vision is a customizable software solution for businesses executing projects. According to the vendor, this solution helps users lower costs, mitigate risks and increase their profit. Additionally, the vendor says their software solution allows users to control their projects with ease an…
Invantive Estate
Invantive Estate is real estate software that is designed to help project managers transfer data into financial statements, uncover threats and turn risks into opportunities. According to the vendor this software aims to bring together all parties involved for the financial back-up, development, suc…
Datapolis Process System
Datapolis Process System is a process management platform for Microsoft SharePoint 2013. Some key features include: Graphic Workflow Designer, Automated Activities Designer, and Workflow History.
DHC Vision is a business process management offering that combines multiple key business process management functionalities, specifically document management, process modeling and analysis, and enterprise architecture.
IBM Business Automation Workflow on Cloud
IBM Business Automation Workflow on Cloud provides business process management and case management in a single workflow and is available in either the Express or Enterprise edition, accessed from the public cloud and available via subscription.
FIS iWorks Macess
iWorks Macess from SunGard is an enterprise content management (ECM) and business process management (BPM) solution for health care and insurance companies.
AuraPortal Helium is a web-based Business Process Management platform, which includes modules for BPM, intranet, document management, business rules, content management, and eCommerce. The company is based in Miami and was founded in 2001.

Frequently Asked Questions

What is business process management?

Business process management is the establishment, refinement, and, where possible, automation of routine business processes. It enables the flow of tasks and data across personnel and systems and minimizes bottlenecks.

What are the core features of BPM software?

Core BPM features include a visual, low-code workflow design and process modelling tool, integrations with third-party systems, business rule generation, and form generation.

What is the difference between BPM software and workflow software?

BPM encompasses the functionality of workflow software, but it also has other capabilities. Key additional BPM functions include providing support for data flow across systems and far more automation than traditional workflow software.

What’s the difference between BPM and Robotic Process Automation (RPA)?

RPA is a derivation or evolution of BPM technology that focuses primarily on automation. BPM provides more functionality for business processes that rely on manual efforts from employees.

How much do business process management tools cost?

BPM tools are priced per user, and scale in pricing according to the scope of features offered. Typical BPM prices range from $30-$100 per user per month.