Business Process Management (BPM) Tools

Best Business Process Management (BPM) Tools include:

Comindware Tracker and Nintex Process Platform.

Business Process Management (BPM) Tools TrustMap

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Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.

BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process management software frequently focuses on allowing non-IT specialists to build business workflows, with an emphasis on connecting disparate systems. BPM tools usually make their capabilities accessible through a visual process modelling and design tool that allows relatively non-technical users to design and test processes and workflows. BPM tools include a range of capabilities to serve this core workflow function:

  • Workflow management: Users can design, test, and execute complex workflows to manage the interactions between employees, systems, and data. Many of these workflows are automated by the BPM platform.

  • Business rules engine: Users can create complex sets of business rules and conditions as part of process design and execution.

  • Form generator: Users can build web-forms without programming or coding skills.

  • Collaboration: The software often supports things like discussion threads, decision management, and idea management.

  • Analytics: Users can define metrics and KPIs, and run standard and custom reports.

  • Integrations: Key integrations enable businesses to use data across systems and interfaces, such as MS Sharepoint and Salesforce.

BPM Software Uses

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.

Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding

  • Expense reporting

  • Time off requests

  • Account management

  • Invoice management

  • Loan origination

  • Compliance management

  • Customer requests and service orders

  • Complaint management

  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:

  • Preference for keeping critical systems in-house

  • Requirements for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:

1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all.

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Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, BPM software is likely to be between $30 and $100 per user per month.

Business Process Management (BPM) Products

(1-25 of 108) Sorted by Most Reviews

PMG Digital Business Platform
PMG empowers its customers to automate processes and share data across other systems and applications. The PMG low-code software platform orchestrates people, systems, and data to streamline operations and enhance user experience. The vendor claims any business process can be improved or operating c…
TimelinePI mines existing system data about operating processes, reconstructs every variation, and provides sophisticated analytics that enables deep understanding of process behavior, what they cost you, and what drives exceptions. The product helps companies identify risk & mitigation opportu…
Axonator is a mobile form app which lets you create mobile-ready forms that will automate your existing business by replacing paper forms with a well organized and simple digital system. According to the vendor, Axonator allows you to collect data in real time using custom designed forms from an And…
BIC Cloud
BIC Cloud BPM is a holistic BPM software that covers the whole life cycle of process management. The vendor says it has an intuitive design that allows users to quickly start with process modeling and manage the full process cycle up to the optimization. It offers extensive features for governance a…
Exela Plexus (formerly SourceHOV)
Exela Technologies (formerly SourceHOV) offers Plexus, a BPM, case and exception management platform.
Fluix is a platform to manage business processes and streamline the document flow between field workers, customers and back office. Fluix Elements: Workflows & Integrations - Automate workflows between your mobile workforce, customers and office managers- Integrate with a cloud storage of your…
SAPPHIRE Management
MiTek offers SAPPHIRE Management, a business management suite for component manufacturers supporting projects and project management with dashboards, invoice management and scheduling, and other features.
Bluespring BPM Suite
Ascendum Solutions offers business process management, via the Bluespring BPM Suite, a business automation tool built on Microsoft Sharepoint.
GalaxE.Solutions headquartered in Somerset offers GxRay, a future state definition tool providing an independent business process or product validation.
iGrafx provides a web-based Business Process Management (BPM) platform that is designed to help organizations drive operational excellence. According to the vendor, 2/3 of the Fortune 100 and 5 of 10 largest banks, use iGrafx as the backbone of their Center of Excellence (CoE) to unite and transform…
QAction is an enterprise content management, business process management, and data governance solution from QFlow. QAction includes a complete set of enterprise content management capabilities to capture, protect, analyze, integrate, and engage content for greater insight and action. The goal is to …
ClearWork / ClearProcess
Clear Software headquartered in Zionsville offers an attended or unattended robotic process automation (RPA) solution via its ClearWork and ClearProcess products.
MATS is a low-code rapid application development solution for BPM, from MatsSoft headquartered in the UK.
The Zvolv Platform automates and adds structure to chaotic people/data-centric collaboration processes, helping drive organizational efficiency and faster time to market. Whether it's opening new outlets/stores, launching new products, distributed data collection and business intelligence, or machin…
Epixel MLM Software
Epixel is a multi-level marketing software product, designed for network marketing organizations that need to manage direct sales as well as recruitment commissions. Epixel MLM Software aims to let an organization manage, control, and organize the entire MLM system with premium features and function…
Flowingly is process management and workflow automation software. This software is designed to enable users to transform old, manual ways of working into modern digital experiences. From start-ups to the Fortune 100, Flowingly is the process platform teams love to use, according to the vendor. With…
Shibumi aims to help enterprises manage strategic goals and processes. It offers features such as planning for specific company goals and outcomes, ability to build a portfolio of initiatives, track the progress of company-wide initiatives, and help standardizing processes and metrics across departm…
AVEVA Workflow Management, formerly Skelta from Wonderware
AVEVA's Workflow Management, formerly the Skelta BPM system from Wonderware, provides digital transformation of operational processes with a business process and advanced workflow management system, designed to enable better collaboration between people and automation systems. Consistency and automa…
Digital Enterprise Suite
More than just business modeling, the Digital Enterprise Suite also provides business automation. Built on an intelligent fabric called the Digital Enterprise Graph, the Digital Enterprise Suite is designed to accelerate digital transformation, innovation, and improvement via visualization from busi…
TrackVia® is a low-code workflow management platform in the cloud that enables companies to rapidly build customized, mobile and web applications with little to no help from IT in a matter of weeks.
Axway ProcessManager
Axway ProcessManager is a business process management (BPM) platform and middleware solution.
NeoLedge Elise
NeoLedge offers an enterprise content management solution Elise, allowing companies to process, store and manage multiple documents, digital assets, and communications from different sources. Elise is designed to provide business process management with automated workflows, as well as case managemen…
Appway Platform
The Appway Platform, from Appway in Zurich, is a business process management solution designed to bring digital transformation and agility to financial institutions, digital banking, and digital insurance entities, streamlining customer onboarding, document processing, and related processes.
webMethods Business Process Management
6 ratings
0 reviews
webMethods BPM is a business process management platform offered by Software AG. Key features include business application development, task and team management, and KPI monitoring and alerts.

Frequently Asked Questions

What is business process management?

Business process management is the establishment, refinement, and, where possible, automation of routine business processes. It enables the flow of tasks and data across personnel and systems and minimizes bottlenecks.

What are the core features of BPM software?

Core BPM features include a visual, low-code workflow design and process modelling tool, integrations with third-party systems, business rule generation, and form generation.

What is the difference between BPM software and workflow software?

BPM encompasses the functionality of workflow software, but it also has other capabilities. Key additional BPM functions include providing support for data flow across systems and far more automation than traditional workflow software.

What’s the difference between BPM and Robotic Process Automation (RPA)?

RPA is a derivation or evolution of BPM technology that focuses primarily on automation. BPM provides more functionality for business processes that rely on manual efforts from employees.

How much do business process management tools cost?

BPM tools are priced per user, and scale in pricing according to the scope of features offered. Typical BPM prices range from $30-$100 per user per month.