Best Business Process Management (BPM) Tools73Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company. BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.Enterprise Explorer1https://media.trustradius.com/product-logos/9C/8H/9U0X4PQWTAJG-180x180.PNGiLeap Platform2https://media.trustradius.com/product-logos/fu/UF/GXTCW1H108AA-180x180.JPEGZenoti3https://media.trustradius.com/vendor-logos/vL/RC/4FH8K4HLTVEO-180x180.JPEGfrevvo4https://media.trustradius.com/product-logos/0y/kY/NL05T0LAGNK0-180x180.PNGPMG Digital Business Platform5https://media.trustradius.com/product-logos/S2/hs/4D2QKT0XE7OQ-180x180.PNGWorkflowGen6https://media.trustradius.com/product-logos/Tn/he/73JONT8IHIS8-180x180.JPEGTimelinePI7https://media.trustradius.com/product-logos/fJ/Og/6NPOV9QD5SLF-180x180.JPEGAxonator8https://media.trustradius.com/product-logos/gi/2G/PITAP5IIVVBA-180x180.JPEGBIC Cloud9https://media.trustradius.com/product-logos/x4/z9/ADZ6O8D3ND88-180x180.JPEGTrackVia10https://media.trustradius.com/product-logos/cb/z2/OT7EQRKGAQ52-180x180.PNGExela Plexus (formerly SourceHOV)11https://media.trustradius.com/product-logos/SO/0k/CKNLH1QND81G-180x180.JPEGSAPPHIRE Management12https://media.trustradius.com/vendor-logos/1M/WJ/THNZ59JK4TZE-180x180.JPEGBluespring BPM Suite13https://media.trustradius.com/product-logos/aA/jz/V8773S3X6AES-180x180.PNGGxRay14https://media.trustradius.com/vendor-logos/3B/Rx/0U4L16ZLR8MR-180x180.JPEGFluix15https://media.trustradius.com/product-logos/K8/xw/8T5QCCN09PN0-180x180.JPEGiGrafx16https://media.trustradius.com/product-logos/cC/ru/F8GSGVU1MEJP-180x180.jpegMATS17https://media.trustradius.com/vendor-logos/g8/Nw/7H9QM8HZ1LWT-180x180.PNGQ-Action18https://media.trustradius.com/product-logos/ru/I1/3BF0531TZ076-180x180.PNGClearWork / ClearProcess19https://media.trustradius.com/vendor-logos/uk/Vb/CS09W8I7N6LW-180x180.JPEGZvolv20https://media.trustradius.com/product-logos/bS/8h/OBQG550JMFD2-180x180.JPEGEpixel MLM Software21https://media.trustradius.com/product-logos/zQ/iE/FO22580MAAT4-180x180.PNGFlowingly22https://media.trustradius.com/product-logos/SG/d6/VG0MIJOBZJ4P-180x180.PNGShibumi23https://media.trustradius.com/product-logos/sL/zP/UI01PD2TMAJT-180x180.PNGTriaster BPM Software24https://media.trustradius.com/product-logos/K1/J0/MA7MN90L477L-180x180.PNGAVEVA Workflow Management, formerly Skelta from Wonderware25https://media.trustradius.com/vendor-logos/cl/lW/NKE9G2QJDQ79-180x180.PNG

Business Process Management (BPM) Tools

Best Business Process Management (BPM) Tools

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Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal might be to reduce inefficiencies, human error, or miscommunications.


BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process modeling
  • BPM software includes a visual process design tool that allows relatively non-technical users to design and test processes and workflows. The processes can usually be designed using the standard BPMN (Business Process Model and Notation) and SOA (Service-Oriented Architecture) methodologies, and exported in an executable language format (such as XPDL or BPEL).
Business rules engine
  • Users can create complex sets of business rules and conditions as part of process design and execution.
Workflow management
  • Users can design, test, and execute complex workflows, coordinating the interactions between people, systems, and data.
Form generator
  • Users can build web-forms without programming or coding skills.
Collaboration
  • The software often supports things like discussion threads, decision management, and idea management.
Analytics
  • Users can define metrics and KPIs, and run standard and custom reports.
Integrations

How BPM Software Works

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.


Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding
  • Expense reporting
  • Time off requests
  • Account management
  • Invoice management
  • Loan origination
  • Compliance management
  • Customer requests
  • Complaint management
  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:


  • Preference for keeping critical systems in-house

  • Requirements for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:

1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all, so choose wisely.

Start a Business Process Management (BPM) tool comparison

Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, enterprise cloud software is likely to be between $50 and $100 per user per month.

Business Process Management (BPM) Products

Listings (76-100 of 105)

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Enterprise Explorer is designed to offer a simple and intuitive way for professional business process modeling on Microsoft platforms. Enterprise Explorer transforms an individual Visio® workplace into a powerful multi-user platform operating on a basis of centralized process repository, which opens…

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iLeap is a low-code application development and business process management platform which empowers enterprises to build business applications rapidly, while seamlessly integrating with existing technology platforms. The vendor's value proposition is that iLeap empowers enterprise users to build bus…

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Zenoti is an all-in-one, cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti is unique in that we are a true enterprise system, going beyond the basics of a scheduling and POS system. Our centralized platform integrates appointment schedu…

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frevvo is a point-and-click workflow automation platform. It automates online forms & approval workflows for a wide array of business verticals including HR, Finance, Higher Education, and K-12 Schools. According to the vendor, it transforms expensive, manual processes into fully automated, stre…

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PMG empowers its customers to automate processes and share data across other systems and applications. The PMG low-code software platform orchestrates people, systems, and data to streamline operations and enhance user experience. The vendor claims any business process can be improved or operating c…

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WorkflowGen is a process design and automation solution that is designed to enable companies to quickly optimize and implement business processes while providing powerful, cutting-edge integration features to meet the demands of digital transformation. With WorkflowGen, process designers create work…

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TimelinePI mines existing system data about operating processes, reconstructs every variation, and provides sophisticated analytics that enables deep understanding of process behavior, what they cost you, and what drives exceptions. The product helps companies identify risk & mitigation opportu…

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Axonator is a mobile form app which lets you create mobile-ready forms that will automate your existing business by replacing paper forms with a well organized and simple digital system. According to the vendor, Axonator allows you to collect data in real time using custom designed forms from an And…

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BIC Cloud BPM is a holistic BPM software that covers the whole life cycle of process management. The vendor says it has an intuitive design that allows users to quickly start with process modeling and manage the full process cycle up to the optimization. It offers extensive features for governance a…

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TrackVia® is a low-code workflow management platform in the cloud that enables companies to rapidly build customized, mobile and web applications with little to no help from IT in a matter of weeks.

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MiTek offers SAPPHIRE Management, a business management suite for component manufacturers supporting projects and project management with dashboards, invoice management and scheduling, and other features.

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GalaxE.Solutions headquartered in Somerset offers GxRay, a future state definition tool providing an independent business process or product validation.

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Fluix is a platform to manage business processes and streamline the document flow between field workers, customers and back office. Fluix Elements: Workflows & Integrations - Automate workflows between your mobile workforce, customers and office managers- Integrate with a cloud storage of your…

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iGrafx provides a web-based Business Process Management (BPM) platform that is designed to help organizations drive operational excellence. According to the vendor, 2/3 of the Fortune 100 and 5 of 10 largest banks, use iGrafx as the backbone of their Center of Excellence (CoE) to unite and transform…

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MATS is a low-code rapid application development solution for BPM, from MatsSoft headquartered in the UK.

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QAction is an enterprise content management, business process management, and data governance solution from QFlow. QAction includes a complete set of enterprise content management capabilities to capture, protect, analyze, integrate, and engage content for greater insight and action. The goal is to …

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The Zvolv Platform automates and adds structure to chaotic people/data-centric collaboration processes, helping drive organizational efficiency and faster time to market. Whether it's opening new outlets/stores, launching new products, distributed data collection and business intelligence, or machin…

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Epixel is a multi-level marketing software product, designed for network marketing organizations that need to manage direct sales as well as recruitment commissions. Epixel MLM Software aims to let an organization manage, control, and organize the entire MLM system with premium features and function…

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Flowingly is process management and workflow automation software. This software is designed to enable users to transform old, manual ways of working into modern digital experiences. From start-ups to the Fortune 100, Flowingly is the process platform teams love to use, according to the vendor. With…

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Shibumi aims to help enterprises manage strategic goals and processes. It offers features such as planning for specific company goals and outcomes, ability to build a portfolio of initiatives, track the progress of company-wide initiatives, and help standardizing processes and metrics across departm…

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AVEVA's Workflow Management, formerly the Skelta BPM system from Wonderware, provides digital transformation of operational processes with a business process and advanced workflow management system, designed to enable better collaboration between people and automation systems. Consistency and automa…

TrustRadius Top Rated for 2019

2019 Top Rated Business Process Management (BPM) Tools

There are plenty of options out there, but here's our shortlist of the best Business Process Management (BPM) Tools. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.