Business Process Management (BPM) Tools

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Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.


BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process management software frequently focuses on allowing non-IT specialists to build business workflows, with an emphasis on connecting disparate systems. BPM tools usually make their capabilities accessible through a visual process modelling and design tool that allows relatively non-technical users to design and test processes and workflows. BPM tools include a range of capabilities to serve this core workflow function:


  • Workflow management: Users can design, test, and execute complex workflows to manage the interactions between employees, systems, and data. Many of these workflows are automated by the BPM platform.

  • Business rules engine: Users can create complex sets of business rules and conditions as part of process design and execution.

  • Form generator: Users can build web-forms without programming or coding skills.

  • Collaboration: The software often supports things like discussion threads, decision management, and idea management.

  • Analytics: Users can define metrics and KPIs, and run standard and custom reports.

  • Integrations: Key integrations enable businesses to use data across systems and interfaces, such as MS Sharepoint and Salesforce.

BPM Software Uses

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.


Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding

  • Expense reporting

  • Time off requests

  • Account management

  • Invoice management

  • Loan origination

  • Compliance management

  • Customer requests and service orders

  • Complaint management

  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:

  • Preference for keeping critical systems in-house

  • Requirements for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:


1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all.

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Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, BPM software is likely to be between $30 and $100 per user per month.



Business Process Management (BPM) Products

(76-100 of 124) Sorted by Most Reviews

SAPPHIRE Management

MiTek offers SAPPHIRE Management, a business management suite for component manufacturers supporting projects and project management with dashboards, invoice management and scheduling, and other features.

Bluespring BPM Suite

Ascendum Solutions offers business process management, via the Bluespring BPM Suite, a business automation tool built on Microsoft Sharepoint.

GxRay

GalaxE.Solutions headquartered in Somerset offers GxRay, a future state definition tool providing an independent business process or product validation.

iGrafx

iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment…

MATS

MATS is a low-code rapid application development solution for BPM, from MatsSoft headquartered in the UK.

Q-Action

QAction is an enterprise content management, business process management, and data governance solution from QFlow. QAction includes a complete set of enterprise content management capabilities to capture, protect, analyze, integrate, and engage content for greater insight and action.…

ClearWork / ClearProcess

Clear Software headquartered in Zionsville offers an attended or unattended robotic process automation (RPA) solution via its ClearWork and ClearProcess products.

Epixel MLM Software

Epixel is a multi-level marketing software product, designed for network marketing organizations that need to manage direct sales as well as recruitment commissions. Epixel MLM Software aims to let an organization manage, control, and organize the entire MLM system with premium features…

Flowingly

Flowingly is process management and workflow automation software. This software is designed to enable users to transform old, manual ways of working into modern digital experiences. From start-ups to the Fortune 100, Flowingly is the process platform teams love to use, according…

Blueprint Enterprise Automation Suite (formerly Blueprint Storyteller)

Blueprint Software in Toronto offers Storyteller, a requirements management solution for software products, supporting agile planning and compliance management.

Appway Platform

The Appway Platform, from Appway in Zurich, is a business process management solution designed to bring digital transformation and agility to financial institutions, digital banking, and digital insurance entities, streamlining customer onboarding, document processing, and related…

Pentation Analytics Insurance Analytics Suite

Insurance Analytics Suite™ is designed specifically for the insurance industry. It is a Self-service Analytics solution for Life, P&C and Auto. The platform’s modular workflows enable Insurance Carriers, Insurance Brokers, Banks, Loan Companies and Mutual Funds to add value…

Wipro Base)))

Base))) is a hosted business process platform, driven by analytics and consists of business and technology blocks to deliver targeted solutions. The platform helps align business operations with performance objectives, fast track automation through Harmony, bridge strategy to execution,…

ER/Studio Business Architect

Create conceptual and business process models for business architectureDesign business process and conceptual models to align with business goalsMap and model the relationships between people, processes, and dataEasily export conceptual models to ER/Studio Data Architect to create…

BlueKanGo

BlueKanGo is a no-code BPM platform in SaaS mode. It is presented as an ideal solution for digitization projects from the business divisions in a company. The applications are designed to be customizable and accessible on desktop, tablet and smartphone. Today, the vendor boasts more…

FlowCentric Processware

FlowCentric Processware is an internationally supported BPM platform, used by companies to develop digital form-based applications. The product is developed and maintained in South Africa by FlowCentric Technologies, while services and solutions are built for and deployed to customers…

SoftExpert BPM

SoftExpert BPM is a process management software that aims to improve visibility and control of business processes through a user-friendly, human-centric solution. The solution encourages continuous process improvement throughout the organization. It manages every stage of the…

Boombirds

Boombirds is a cloud-based SaaS digital platform helping Professional Firms to avoid the chaos of their day to day operations, and focus on growing their business. Designed for business users, no technical skills required, Boombirds enables users to transform manual processes into…

Kianda

Kianda

Starting Price $10.50

Kianda is a no-code development platform that helps citizen developers, business users and knowledge workers to take control of digital transformation. It is designed to help users build and deliver applications, end-to-end business processes faster and more cost-effectively without…

zenphi

zenphi

Starting Price $0

zenphi is a No-Code process automation solution, designed for Google Workspace. With Zenphi users can automate simple to complex business processes (i.e. HR Onboarding, CRM workflows, Invoice Management, Inventory Management, Service request, multi-step approvals) without the need…

Smart Platform

Smart Platform provides Smart RPA - A Fully Managed RPA Platform. Digitize any processes with forms, Automate end to end processes with Low code applications and RPA, Works with any application (E.g., SAP, SFDC, Oracle, MS Dynamics, MS Office). The vendor boasts up to 400% ROI…

Tom Sawyer Business Process

Tom Sawyer Business Process provides three separate modules: Administration: Enables administrators to define users, roles, and permissions.Modeling: Enables business process designers to model and validate processes, and view a high-level process map that provides a high-level view…

AuraQuantic (formerly AuraPortal)

AuraPortal Helium is a web-based Business Process Management platform, which includes modules for BPM, intranet, document management, business rules, content management, and eCommerce. The company is based in Miami and was founded in 2001.

AVEVA Workflow Management, formerly Skelta from Wonderware

AVEVA's Workflow Management, formerly the Skelta BPM system from Wonderware, provides digital transformation of operational processes with a business process and advanced workflow management system, designed to enable better collaboration between people and automation systems. Consistency…

Frequently Asked Questions

What is business process management?

Business process management is the establishment, refinement, and, where possible, automation of routine business processes. It enables the flow of tasks and data across personnel and systems and minimizes bottlenecks.

What are the core features of BPM software?

Core BPM features include a visual, low-code workflow design and process modelling tool, integrations with third-party systems, business rule generation, and form generation.

What is the difference between BPM software and workflow software?

BPM encompasses the functionality of workflow software, but it also has other capabilities. Key additional BPM functions include providing support for data flow across systems and far more automation than traditional workflow software.

What’s the difference between BPM and Robotic Process Automation (RPA)?

RPA is a derivation or evolution of BPM technology that focuses primarily on automation. BPM provides more functionality for business processes that rely on manual efforts from employees.

How much do business process management tools cost?

BPM tools are priced per user, and scale in pricing according to the scope of features offered. Typical BPM prices range from $30-$100 per user per month.