TrustRadius Top Rated 2019

Announcing the Top Rated Disaster Recovery Software for 2019

We are excited to announce the Top Rated Disaster Recovery Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Disaster Recovery Software based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products.

Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer. 

Here are the winners:

Veeam Backup & Replication

Veeam Backup & Replication TRScore | trustradius.com

Veeam Backup & Replication is a disaster recovery tool aimed at virtual systems. Veeam supports planned failover and one-click failover for entire sites. From backed-up and replicated VMs, the tool can recover VMs, files, or application items. Its role-based self-service system allows individual users to backup and restore their VMs. Powershell support and a RESTful API help users automate tasks and integrate Veeam with other applications. Most (52%) Veeam Backup & Replication users on TrustRadius are from midsize companies. Its set-and-forget reliability and efficient recovery capabilities make Veeam popular with reviewers.

“Within 30 days of going live with the VEEAM Backup and Replication solution, our primary data center experienced a city-wide disaster event..Using the Veeam Solution we were able to quickly restore our core infrastructure and then subsequent systems (within about 60 minutes for 200+ Windows Servers).”

Michael Jipping | Digital Imaging Architect | Hospital & Health Care Company

Vembu BDR Suite

Vembu BDR Suite TRScore | trustradius.com

Vembu BDR Suite is a backup and disaster recovery portfolio designed for both virtual and physical systems. Vembu can backup physical systems to tape and supports bare-metal restoration. For virtual systems, the tool supports failover and failback from replicated VMs. Users can instantly recover VMs from backups and archive backups to tape. Administrators can use a web-based console to view reports, set access roles, and verify backup integrity. A small majority (42%) of Vembu BDR Suite users on TrustRadius are from small businesses. Reviewers comment that Vembu is feature-rich for its cost, requires few system resources, and dependable. 

“It’s hard to put a price on peace of mind. We have used our Vembu BDR instance to recover accidentally deleted files and folders. It worked flawlessly, saving us time and many labor hours. Our business continued without interruption.”


John DeMattia | Director of IT | Telecommunications Company

Congratulations to the winners of the Top Rated Disaster Recovery Software Award!

What is Disaster Recovery Software?

Disaster recovery software helps businesses get back to normal as fast as possible after a disaster. These tools maintain replicas of a business’ data, applications, and virtual machines. When a natural or man-made disaster affects the network, disaster recovery tools can activate the replica. This keeps the system functioning normally while IT teams address the disaster.

Most disaster recovery software is capable of restoring from replicas. Although a business can maintain replicas on-site, many vendors also offer cloud-based hosting. Disaster recovery tools often include data center backup features like deduplication and file compression. Other features include support for both automatic and planned failover, failover testing, recovery verification, and data encryption. With the introduction of GDPR, it’s also become important for disaster recovery tools to manage GDPR data properly in the event of a disaster. 

Buyers of disaster recovery software should consider their IT capabilities and uptime needs. Some businesses may have limited IT resources and can afford a few hours of downtime. They may need offsite storage, but might not care about automatic or one-click recovery. Other businesses may have plentiful IT resources and a low tolerance for system downtime. These buyers may keep both on-site and cloud-based replicas with comprehensive testing features.

Top Rated Criteria

Products included in the 2019 Top Rated Disaster Recovery Software list must have been in the top tier of their category TrustMap as of July 1st, 2019. To qualify for the Disaster Recovery Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category.  Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

Alan Cooke

Alan is a researcher at TrustRadius who specializes in the IT and Business Intelligence software domains. He attended University College Dublin where he received his BA and MA in English Literature and Philosophy and he received his MBA from HEC Paris. He summarizes his research process as reading everything relevant, interviewing smart people, synthesizing, writing, and editing before final publication.

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