TrustRadius Top Rated 2019

Announcing the Top Rated Nonprofit Fundraising Software for 2019

We are excited to announce the Top Rated Nonprofit Fundraising Software for 2019! Top Rated awards showcase today’s top-of-the-line products in Nonprofit Fundraising based solely on user feedback and satisfaction scores. These awards make the voice of the market the primary decider into the industry’s best products.

Top Rated awards are the most trusted in the industry because they are never influenced by analyst opinion, the vendor’s size, popularity, or status as a TrustRadius customer.

Here are the winners:

Classy

Classy TRScore | trustradius.com

Classy provides a suite of fundraising tools for nonprofits. This includes the Classy Manager fundraising campaign management hub and the company’s Donation fundraising website building and hosting tool, as well as tools to provide a platform for specific kinds of fundraising. These tools include the Peer-to-Peer Fundraising workflow and collaboration tool, Classy Crowdfunding campaign builder, and the Classy Events app for launching event pages and guest management (e.g. ticketing, emailing).

On TrustRadius, Classy has been reviewed primarily by users working in small nonprofits and organizations (82%). Classy’s reviewers favor its front-end design, describing it as attractive and highly customizable for providing a branded, seamless experience for donors, as well as Classy’s easy to understand dashboard and reporting which is helpful for non-technical users.

“We have been using Classy for many years now, and have raised tens of thousands of dollars from our growing community of donors. Classy is incredibly easy to use, and has amazing support, even though we’re on a completely different time zone to the support team! The peer to peer campaigns, which we use at least once a year, are super straightforward and look great even if you don’t know what you’re doing or could never dream of creating something from scratch. We also shopped around and truly found that Classy offers the most competitive rates for what we need.”

Claire Baker | Director of Development | Non-Profit Organization Management

Apricot by Social Solutions

Apricot from Social Solutions TRScore | trustradius.com

Apricot from Social Solutions is a cloud-based case management solution for nonprofits which features data processing and analytics for tracking program outcomes in real-time and report generation. These reports are designed to be easily interpreted by donors and stakeholders. For nonprofit fundraising, Apricot may be used to track campaign and event success, and can produce statistics describing the success and solvency of any agency.

On TrustRadius Apricot is reviewed by users from many kinds of nonprofits, civic organizations, family services, and others. While used at companies of all sizes, a small majority of raters and reviewers describe experiences with Apricot while working in a small organization (52%). Apricot’s reviewers on TrustRadius enjoy its easily produced, customizable forms and reporting, its data search and intelligent filters, and the real-time data and client tracking; useful, when a demonstration of program efficacy is crucial for funding.

“My organization uses Apricot to track data, document registration forms, track attendance, submit reports for CYS and funding. Also, we use it to log and track our mentor program progression. Finally, we use it to schedule and keep track of furniture pick-ups and moves. It is used by our whole organization. It documents reports, organizes data, and shows yearly progression… It has helped our organization provide data to other organizations that we work with. Founders and donors often want reports of our progress, working with the kids, and apricot provides what we need.”

Christina Nowak | Administrative Assistant | Nonprofit Organization Management

Bloomerang

Bloomerang TRScore | trustradius.com

Bloomerang is a donor management system and CRM which provides nonprofits with online giving forms, online donation processing, and engagement tracking and boosting tools. These include social listening, email marketing, and donor statistics, including generosity scoring, retention rate, and more. On TrustRadius Bloomerang is primarily reviewed by users from small organizations (72%), primarily at nonprofits, as well as educational institutions and others. Bloomerang reviewers appreciate the integration of online giving and event registration into company website, the powerful donor search tool, and the many donor profiles and views (e.g. donation timeline) and scoring that make giving campaigns’ success comprehensible at a glance.

“My organization currently uses Bloomerang to track all donations and donors, as well as being the backend to receive donations via our website. It’s also useful for tracking any correspondence with donors… Since we have implemented this program, our productivity has definitely increased and our organization has received a lot more money coming in than before. This is not only because of its flexibility of being an online application but because it makes it easy to go through and find those you haven’t made contact with in a while.“

Verified User | Technician in Information Technology | Mental Health Care Company

DonorPerfect

DonorPerfect TRScore | trustradius.com

DonorPerfect from SofterWare is a fundraising CRM and donor management system that leverages the company’s partnership with Constant Contact as well as integration with SofterWare’s own auctioning platform ReadySetAuction to provide a total suite of fundraising tools. DonorPerfect provides form creation, Text-to-Give campaigns, email (with Constant Contact), an advocacy platform via Votility, as well as alumni management with Alumni 360.

On TrustRadius DonorPerfect is reviewed by a small majority of users from small companies (52%), as well as by users at midsize companies and larger. TrustRadius reviewers primarily praise DonorPerfect for its easy-to-use core donor database tracking, search and reporting functionality, but also enjoy the convenience of integrating campaign creation, online donating, donor mass email, receipts, and acknowledgements all under one platform.

“Our staff and our board members use DonorPerfect for fundraising reporting, tracking donors and donations, and direct mail appeals. It was a cost-effective solution for us to update and modernize our donor tracking software. It helped us have more accurate reporting, and be much more specific in our targeting of fundraising appeals. As a result, the amount of funds we raise has increased. We have saved tons of time, and avoided many headaches that we used to experience with our old system.”

Doug Walters | Executive Director | Religious Institution

Congratulations to the winners of the Top Rated Nonprofit Fundraising Software Award!

What is Nonprofit Fundraising Software?

Nonprofit fundraising software provides organizations with a means of soliciting donations. These may include simple email campaigns, but also live fundraising events, auctions, and other kinds of solicitation (e.g. text-to-give campaigns). Event-oriented fundraising software may provide event registration features such as event website with online registration and ticketing.

The key to successful fundraising is demonstrating which campaigns have been successful and locating likely donors. Because this cannot be understood without donor data, fundraising software often includes CRM functionality, including donor data management and powerful search features, donor generosity scoring, and engagement tracking. Nonprofit fundraising software may be bundled with case management features for health and human services nonprofits, and may be bundled with accountability and mission evaluation reporting as well to satisfy stakeholders.

Fundraising is functionally similar to advocacy and so these tools also share feature overlap. Fundraising is often a feature of higher ed as well as K-12 education, and vendors in one space are often active in the other, providing grant management tools. Reporting and donor tracking are as important a criterion for evaluating fundraising software as their fundraising campaign management features.

Top Rated Criteria

Products included in the 2019 Top Rated Nonprofit Fundraising Software list must have been in the top tier of their category TrustMap as of July 1st, 2019. To qualify for the Nonprofit Fundraising Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category.  Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.

Alan Cooke

Alan is a researcher at TrustRadius who specializes in the IT and Business Intelligence software domains. He attended University College Dublin where he received his BA and MA in English Literature and Philosophy and he received his MBA from HEC Paris. He summarizes his research process as reading everything relevant, interviewing smart people, synthesizing, writing, and editing before final publication.

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