TrustRadius Top Rated
Today, we awarded the 2019 TrustRadius Top Rated badges for Time Tracking Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer.
Time Tracking Software
Time tracking software records and analyzes working time for business employees and individual contractors. Large businesses use these products to keep a record of employee work hours for scheduling, management, and payroll purposes. Individual contractors, on the other hand, use time tracking software to record work hours for client invoicing. Depending on the intended user, different time tracking products may include or exclude certain features. Time tracking tools for freelancers often include timers, productivity reports, invoicing tools, and payment collection capability. Time tracking tools for enterprises are often bundled with HR management software and include payroll integrations, PTO tracking, compliance tools, expense reporting, and overtime calculation. Both types of time tracking solutions are included in the list of Top Rated products below.
Enterprise buyers of time tracking software should consider their integration and ecosystem needs, such whether or not a point solution will be sufficient or if they would benefit more from a full-scale HR Suite that incorporates time tracking capabilities. Individuals considering time tracking software should consider how robust or lightweight they would like their solution to be. For example, does the solution need to include professional invoicing, payment collection, or end-of-the year reporting features?
Here are the winners:
Teamwork Projects is a team-focused project management solution with integrated time tracking capabilities. Users can import projects into a timer application, logging billable and non-billable time spent on each project or task. An auto-pause feature stops timers when the computer is idle, then resumes them when users return to work. Teamwork Projects also includes a desktop timer widget, workload analysis tools, and project dashboards. When it’s time to bill clients, Teamwork Projects can create invoices from billable time logs. A significant majority (70%) of Teamwork Projects users on TrustRadius are from small businesses. Reviewers value Teamwork Projects’s direct linking of time tracking to invoices and deep task management features.
“[On] billable projects, we take advantage of Teamwork’s built in Billing feature, which although basic is very sturdy and sufficient for most invoicing needs. The included Timer feature helps a lot for our technicians in the field to track the exact time they use on a specific project for billing and time compliance requirements.”
– Jose Quintero | Change And Release Manager | Computer Software Company
Harvest is a web-based time tracking, expense management, and budgeting tool focused on serving small businesses and teams. Users can track time for specific clients, projects, or tasks, and each time entry can be annotated. Weekly timesheets also allow bulk time recording and review. For managers, Harvest’s team dashboard displays each team member’s billable and non-billable hours, work capacity, and time allocation per project. Harvest also offers timesheet editing and approval tools, project reports, budgeting features, invoicing, and billing and payment collection. Users from small businesses make up a large majority (81%) of Harvest users on TrustRadius. Reviewers highlight Harvest’s user-friendly UI, timer integrations with other applications, and detailed reporting tools.
“Harvest is the ideal tool for any size company. Our design and accounts team use the service to track our time, and our finance department is able to compare our time with the estimate for each project. This allows our company to lay the groundwork for present and future profitability in real time.”
– Joy Reschke | Brand Strategist | Design Company
Ceridian Dayforce HCM is a HR Management suite solution focused on serving midsize companies and enterprises. Its time-tracking system logs all timesheets and clock punches in a single location, where managers and administrators can view and edit the data. Validation tools compare clock-in and clock-out information to existing schedules. Ceridian Dayforce HCM can calculate from company pay policies and include federal, state, and local pay rules in its analysis. Policy violations are flagged in real time, helping payroll administrators and managers maintain compliance with internal and external requirements. Roughly half (50%) of Ceridian Dayforce HCM users on TrustRadius are from enterprises. Reviewers love Ceridian Dayforce HCM’s unified platform, user-friendly interface, and highly configurable timekeeping and attendance features.
“The Attendance Module has been especially helpful, as we have four different bargaining agreements, each with different rules and policies…Not only have we been able to configure individual pay policies to reflect these requirements, but it has also enabled us to eliminate the use of old-fashioned paper calendars and spreadsheets.”
– Bethann DuBois | Payroll Manager | Pharmaceuticals Company
Kronos Workforce Ready (WFR) is a modular, cloud-based HR management suite. Its timekeeping module can collect clock-in and clock-out data from dedicated time clocks, telephony systems, mobile apps, and time entry web pages. For administrators, Kronos WFR offers user-defined pay rules and timecard management systems to keep payrolls accurate and compliant. Policy violations, such as missed clock punches or late arrivals, are automatically reported to the relevant managers. A self-service portal allows managers and employees to view vacation and sick time and evaluate eligibility for paid and unpaid leave. A majority (62%) of Kronos WFR users on TrustRadius are from midsize companies. Reviewers value Kronos WFR’s informative manager dashboards, real-time reporting systems, and overall flexibility.
“It is great for a large organization. I love that it is web-based. We have many locations and it makes the timekeeping process seamless. We have several categories of employees (hourly, salaried exempt and salaried non-exempt) and Kronos manages them pretty well.”
– Wendy Knox | Human Resources Manager | Banking Company
Congratulations to the winners of the Top Rated Time Tracking Software Award!
Top Rated Criteria
Products included in the 2019 Top Rated Time Tracking Softwarelist must have been in the top tier of their category TrustMap as of March 15th, 2019. To qualify for the Time Tracking Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category. Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.