All posts by Grishma Govani

Grishma is a Customer Success Manager at TrustRadius. With Grishma's engineering background and marketing experience, she has the best of both the analytical and the creative mind. She is a marketing leader with experience in social media, content and email marketing.
Top Rated Online Survey Tools For Businesses In 2015

Top Rated Online Survey Tools For Businesses in 2015

  The brand-new TrustMaps for Survey Tools are here, which means buyers can now use dynamic filters to find the best products for their company size. Dynamic TrustMaps rank products based on real-time user satisfaction ratings and evaluation frequency among SMBs and enterprises. Users of survey tools have shared 107 ratings and 187 in-depth reviews, spanning a broad range of products, use cases, and opinions. Buyers can now quickly locate the survey tools most highly rated and widely adopted by companies of similar size, and therefore most closely aligned to their needs. To understand what users are saying about specific product features…

Read More
My CRM Is Nothing More Than Just A Rolodex. Help!

My CRM is nothing more than just a Rolodex. Help!

One common complaint about CRM software is that it’s a really expensive Rolodex. Companies pay for a lot of functionality, but feel they mainly end up using the software as a database of contacts. CRM is no different than other categories of business software – new vendors are popping up, interested in taking a slice of market share from the dominant players like Salesforce. Some are niche – focused on a particular use case or company size – and others aim to be broad.Note: If you are considering ditching your old CRM and trying something new, hold off till you…

Read More
How Dominant Is Salesforce In The CRM Software Space?

How Dominant Is Salesforce in the CRM Software Space?

In our latest Buyer’s Guide to CRM Software, users among all market segments – small businesses, mid-size companies and enterprises – have picked Salesforce as a top rated CRM software. Salesforce is also the most frequently evaluated software on TrustRadius. Products with large customer bases or high growth momentum are usually evaluated more frequently. However, in our Buyer’s Guide to CRM Software we have also seen a few new highly rated CRM tools. For those considering purchasing a CRM or switching from your current CRM, is Salesforce a sound investment given the highly rated alternatives? We asked five experts: “Do you…

Read More
HR Software: Should I Get Best-of-Breed Or A Talent Suite?

HR Software: Should I Get Best-of-Breed or a Talent Suite?

A lot of HR tools are switching from being specialized to adding broader functionalities from other adjacent HR categories resulting in many talent management suites. Vendors are moving towards providing a one-stop shop, so customers don’t have to deal with the hassle of syncing data across multiple tools. However, picking best-of-breed vs. talent suites is much more than just comparing features and functionalities. We asked four experts: Tim Sackett, Jon Ingham, Ward Christman and Bryan Wempen about when HR should pick best of breed vs. talent suites and what the pros and cons of each system. Here is the take away from…

Read More
Purchasing HR Software? 3 Experts On The Importance Of Usability

Purchasing HR Software? 3 Experts on the Importance of Usability

We recently conducted an in-depth analysis of 250+ reviews for 10 Core HR Software to understand how HR products were meeting customer expectations and what was important to buyers in the market. In our analysis, we found that Core HR software is seeing a shift in value from features to usability. More and more users are looking for a better user experience and usability and, as a result, many Core HR Software vendors are focusing on user experience improvements. So we asked three experts about their take on usability in HR: Tim Sackett A 20 year HR/Recruiting Talent Pro with a Master’s…

Read More
How Will HR Software Trends Affect HR Professionals?

How Will HR Software Trends Affect HR Professionals?

While conducting research for our latest Buyer’s Guide to Core HR Software, we observed a few key trends in the HR software space. Most notably, HR software is becoming more usable and more able to provide strategic insights. We asked three HR experts, Tim Sackett, Jon Ingham and Bryan Wempen about the changes they are seeing in HR software and how this is going to start affecting HR professionals and departments. Here are three major takeaways from their answers:  HR departments will need to hire more and more professionals who are strategic and forward-looking because software is reducing the burden of…

Read More