In the Market for Data Center Backup Software? Here’s a Spotlight on 7 Leading products

August 14th, 2019

Data Center Backup products have traditionally been viewed as a necessary insurance policy that buyers hope they never have to use. These products are all about preventing catastrophic data loss in the event of a natural disaster or other unforeseen event. But in the face of ever-changing threats and causes of data loss, the data center backup industry has evolved in recent years. 

Some of the renewed interest in data center backup can be seen in the number of buyers researching this category on TrustRadius. Data center backup is a very mature, well-established category. Despite that, research traffic increased 30% over the previous year (Q2 2018 vs. Q2 2019). With new features abound (and a whopping 64 products to choose from), where should you begin in your search for the best data center backup software?

In order to help software buyers and IT professionals find the right data center backup software for them, we’ve created a free Buyer’s Guide to Data Center Backup Software

The Evolution of Data Center Backup

Traditionally, very little data actually was restored—by some estimates, as little as 3% in a given year. But several very high-profile data loss events by major companies in recent years have moved data loss to center stage and energized the entire data center backup category. Instead of being seen as an insurance policy, backup is now seen as the best possible remediation against ransomware or other cyberthreats. 

As a result of this higher profile, the concept of “converged secondary storage” has combined many related capabilities into a consolidated set of data protection processes. In addition to backup, these include some combination of recovery, archival, replication, disaster recovery, deduplication, compression, and encryption. This converged approach helps organizations to move beyond backup and think more holistically about the broader problem of data protection.

How to Find a New Data Center Backup Solution

Selecting a product in this space is perhaps more difficult than it used to be, thanks to increasing innovation. Although the category is mature, some vendors have introduced important new capabilities such as security, compliance, cloud backup, and copy data management. An appliance form factor has also become mainstream.

There are many factors to consider, including selecting a product that fits your company size and understanding which capabilities are needed to meet your specific use case. Some important questions to ask vendors about are:

  • Security: Do vendors provide encryption technology to protect data before it leaves the corporate network.
  • Data retrieval costs: If and when you do need to recover data from the cloud, are there charges for faster retrieval? 
  • Compliance: Compliance regulations often require that data be stored for periods of years, often 7 years or more. How long data can be stored in the cloud.

What’s in the Data Center Backup buyer’s guide?

The guide highlights 7 of the most-reviewed Data Center Backup products on TrustRadius, and gives readers an at-a-glance view of each product, including:

  • A breakdown of users by company size and industry
  • Highest and lowest rated features
  • Direct feedback from reviewers

Curious about whether or not the products on your shortlist made the cut? Here’s the list of 7 Data Center Backup products included in the guide: 

The guide also provides a comparison matrix, showing feature ratings, recommended comparisons, and how often other buyers are researching each of these products–in case you want to take a page out of their book.

Looking for tips on how to navigate your evaluations more effectively, and avoid unwanted surprises? Along with 7 individual product profiles, this guide includes candid feedback and comments from software end users about the things they struggled with and would do differently during their purchase process and product implementation phase.

Who should read this guide?

If you’re just starting your search for a Data Center Backup platform and wondering which products should be on your radar, this guide is for you.

If you’re midway through your product search & selection and want a comprehensive feature comparison matrix, the guide can help here too.

Even if you’re at the end of your product selection phase and are almost ready to sign on the dotted line with one vendor, you may want to check this guide first for the inside scoop on implementation and their post-sales support.

Where to find more resources

Looking for more resources to use in your product research? Our Data Center Backup software buyer’s guide is a great place to start to find more information about a specific product, compare products head-to-head, and see what your fellow professionals have to say. But it’s not the only resource out there. (And our research shows the average buyer consults 5.2 different sources of information during their software purchase process!)

Reading product reviews can help provide a fuller picture of customer experience with the product. Reviews can also help you find first-hand experiences and advice from buyers who have similar job functions, working in the same industry, or work at a similar company size. You can find more products and product reviews at TrustRadius.com

Engaging with the vendor through their website, product demos, trials using your own data, customer referrals, or sales reps can be another great source of product-specific information. And if you consult reviews first, you’ll be ready to read between the lines and ask the hard questions up front. 

Got a tip for your peers based on your own Data Center Backup software buying experience, or want to write a review of a Data Center Backup product you helped purchase? We’d love to hear from you!