Best IT Infrastructure Monitoring Services for Enterprises

IT infrastructure monitoring is critical to the successful operation of any enterprise. Networks are composed of many moving parts that range from devices and servers to databases and data centers. As your network grows you might notice a drastic increase in the number of these moving parts. Keeping track of these devices is essential to the continued success of your organization

This introduces the idea of IT infrastructure monitoring solutions. These solutions accurately track the health, availability, performance, and resource utilization information for each component in your network. 

We’ve collected the 11 best IT infrastructure monitoring solutions and highlighted the differences and benefits of each.

The Top 11 Best IT Infrastructure Monitoring Solutions in 2022

The top 11 best IT infrastructure monitoring solutions for enterprises in 2022 are:

1. Dynatrace 
2. Solarwinds Network Performance Monitoring and SolarWinds Server and Application Monitor 
3. LogicMonitor 
4. New Relic 
5. Nagios Core 
6. AppDynamics 
7. Splunk Infrastructure Monitoring 
8. DataDog 
9. ManageEngine OpManager 
10. Sematext Infrastructure Monitoring 
11. Site24x7 All-in-One Monitoring 

What is IT Infrastructure Monitoring?

IT infrastructure monitoring is the process of monitoring the performance, availability, and health of network infrastructure components. These components can include any combination of hardware and software used in a network. Typically, these include routers, servers, virtual machines, network devices, databases, data centers, and cloud services. 

Having visibility into the overall performance and health of each part of your network is invaluable to an organization. In the current virtual landscape, maintaining connectivity has become a high priority for online users. How well a product or service performs for a user will directly tie back to that user’s perception of the company providing the product or service.

This is where infrastructure monitoring software comes in. Insights gained through IT infrastructure monitoring tools allow an organization to quickly react to events that affect end users. Examples of these events could be downtimes caused by sudden spikes in traffic or outages.

Infrastructure monitoring also allows an organization to view resource utilization. These insights allow an organization to re-allocate resources based on digital traffic. And ultimately, result in reduced operational costs for the enterprise.

To learn more about IT infrastructure monitoring, check out our blog post on the topic!

What to consider when making a decision

Specific Features: You should always consider specific features when browsing for infrastructure monitoring products. Some solutions offer features that might be unique to that company or platform.

Cost: Cost is another aspect that you should actively consider when deciding which product to use. These solutions can get expensive pretty quickly, so it’s worth giving the price of the solution a thought. It is also common for a service to offer a free trial period. If you’re unsure about a product, see if they’ll let you have a free trial of the product first

Industry Specific: You should definitely consider if a product performs better in a specific industry. Network infrastructure needs vary from industry to industry, and enterprise to enterprise. This could identify some areas where that specific product excels when compared with infrastructure monitoring tools in general. 

Customizations: Customization is often overlooked when considering which product to select. Some products are better at handling everything through their own platforms and dashboards. Some products are better at letting users customize information and reports

Dynatrace

Dynatrace is an Accelerated Mobile Pages (AMP) scaled to meet the needs of enterprises with cloud, on-premise, and hybrid applications. Dynatrace provides users with an all-in-one platform that uses AI-backed intelligent observations. These observations cover many aspects of infrastructure from cloud and hybrid environments.

Dynatrace also includes functionalities like auto-discovery of hosts, virtual machines, cloud services, container services, network, devices, event logs, and more.

Dynatrace promotes continuous automation of processes such as deployment and performance. And Dynatrace allows cross-team collaboration between development, security, and operations teams. This collaboration can produce 97% faster deployment, increased releases, and improved release quality.

Use Case: 

According to our data, Dynatrace is ideal for enterprises with 1,000+ employees. It is also most commonly used by vendors in the insurance industry.  

Cost: 

Starts at $22 per month for 8GB per host (billed annually). Click here for more information about pricing.

Pros:

• Variety of tech stack integrations
• Vulnerability detection
• Event alerting
• In depth analysis on problems and user impact
• Customized monitoring workflows
• Centralized dashboard for insights

Cons:

• Documentation is limited in scope
• Cost
• Dashboard flexibility

SolarWinds Network Performance Monitoring 

SolarWinds offers a variety of tools to meet all of your network configuration and monitoring needs. For today, we will be taking a look at two SolarWinds products: SolarWinds Network Performance Monitor and SolarWinds Server & Application Monitor.

SolarWinds Network Performance Monitor (NPM) is a network monitoring solution that provides an in-depth look at network faults and network performance which scales with an organization’s needs. Users can discover devices in their network and monitor them all from the SolarWinds dashboard. 

SolarWinds Network Performance Monitor (NPM) is a network monitoring solution that provides an in-depth look at network faults and network performance. It scales with an organization’s needs and usage. Users can discover network devices and track them all from the SolarWinds dashboard. 

SolarWinds Server & Application Monitor (SAM) is an infrastructure monitoring solution that provides visibility across your entire application tech stack. This solution works both on-premise or in a hybrid environment. SolarWinds SAM aims to quickly and accurately identify performance issues as they come up.

SolarWinds SAM offers cross-stack visibility, and offering support for over 1200 apps and services. It also provides hybrid application troubleshooting and server capacity planning. 

Use Case: 

Both SolarWinds SAM and SolarWinds NPM are ideal for enterprises with 1,000+ employees and are typically seen used in the information technology & services industry.

Cost: 

SolarWinds Network Performance Monitor offers a few licensing tiers that range from $1,638 to customizable quotes. Click here for more information about pricing.

SolarWinds Server & Application Monitor offers a handful of licensing tiers that range from $1,663 customizable quotes. Click here for more information about pricing. 

Pros:

• Auto-discovery of network devices that builds a network topology for you
• Strong alerting systems
• Ease of use
• Customizable dashboards

Cons:

• Designed for users with technical experience under their belt, making it a learning curve for non-technical users

LogicMonitor

LogicMonitor is an SaaS IT infrastructure monitoring solution that automates the deployment and configuration of 2,000+ technologies. This product allows users to gain observations into their entire network infrastructure. And it gives insights on how to optimize the performance of their entire tech stack. LogicMonitor works both with on-premise and cloud environments and across various devices. 

LogicMonitor offers a variety of features. These features include dynamic topology mapping of networks, servers, and containers. They also include dynamic threshold alerting, alert escalation, anomaly detection, root cause analysis, and 24/7 live support for issues. LogicMonitor uses a dashboard system where users can either use a template or customize their own dashboards.

Use Case:

LogicMonitor is ideal for mid-sized enterprises (50-1,000 employees) and is primarily used in the information technology & services industry. Its wide range of tech configurations makes it a strong contender for most use cases.

Cost: 

Contact LogicMonitoring for a price quote. Click here for more pricing information.

Pros:

• Good visibility into your infrastructure
• Wide range of integrations
• Customizable dashboards with unified visibility
• Excellent customer service
• Thorough alert systems with flexible notification delivery

Cons:

• Initial setup can take time for new users to adjust to
• Topology mapping can be difficult to master
• It can take awhile to comfortably set up reporting routines
• Device logs are not as in-depth

New Relic

New Relic is an SaaS web and mobile application performance management solution that monitors the entire tech stack. This solution provides real-time, actionable insights into a user’s infrastructure. This allows for changes and bug fixes to occur from an independent development environment (IDE). Users can also find and troubleshoot issues before they cause an impact using root cause analysis.

New Relic also offers cross-platform observability, live in-depth views of network infrastructure, and integrates with over 400 different products and services. New Relic also allows users to pay as they go, which allows them to scale their use of this product as needed.

Use Case: 

New Relic is ideal for enterprises consisting of 1,000+ employees, and is primarily used in the computing software industry. With cross-platform observability, New Relic works for a variety of use cases.

Cost: 

New Relic offers a free tier which includes 100GB of data processing per month. Past this, they charge per additional GB of data processed, and per each additional user (per month). Click here for more pricing information.

Pros:

• Application, infrastructure, and synthetic monitoring capabilities
• Transaction tracing
• Alerting and logging
• Customizable dashboards
• In-depth database and code analysis
• Incident workflows

Cons:

• Better information/feature searching methods
• Identifying false alarms
• Crowded user interface
• Intuitive use of metrics for future events

Nagios Core

Nagios Core is an open source IT infrastructure monitoring solution. With Nagios Core, users get comprehensive monitoring, visibility and awareness, as well as real-time alerting functionalities for outage fixes. Nagios Core users are also able to plan ahead by using the trending and capacity graphing features to identify areas for equipment upgrade before equipment failure happens.

Use Case: 

Our data shows that Nagios Core is best suited for mid-sized enterprises (50-1,000 employees) and is typically used in the information technology & services industry. Being open source allows for a lot more flexibility in its use case.

Cost: 

Free (Open source). Click here for more pricing information.

Pros:

• Cost effective
• Data collection
• Network analysis
• Quick alert response times
• Easy to configure
• Effective logging
• Industry standard protocols

Cons:

• Learning curve for implementation
• Interface design
• Integration compatibility issues
• Support

AppDynamics

AppDynamics deploys on-premise and SaaS, and provides users with  an infrastructure monitoring solution that offers real-time access into various parts of a business. AppDynamics allows users to look ahead to prepare for operation-dependent performance problems, and resolve them automatically.

AppDynamics features application monitoring, threshold alerts, database monitoring, server usage monitoring and capacity forecasting. Users can also gain insight into application performance and server availability. 

Use Case: 

AppDynamics is best suited for enterprises with 1,000+ employees, and is typically used in the information technology & services industry. AppDynamics is also useful for enterprises looking to plan ahead for performance upgrades and changes.

Cost: 

AppDynamics offers a couple of tiers for infrastructure monitoring that range from $6 (per month per CPU core) to $90 (per month per CPU core). AppDynamics also offers a free trial of their services. Click here for more pricing information. 

Pros:

• Fast and agile
• Application performance monitoring
• Infrastructure visibility
• Database insights
• Finding and solving performance issues
• Network visibility
• Application flow mapping
• Tracing

H3 Cons:

• False positive alerts
• Unclear technical documentation
• No automatic application scanning feature
• Dashboard creation is time consuming
• Installation can be complex

Splunk Infrastructure Monitoring

Splunk Infrastructure Monitoring is a SaaS that provides users with real-time, AI-driven analytics regardless of the environment type. (on-premise, hybrid, or multi-cloud) Splunk Infrastructure Monitoring aims to detect and resolve issues as they arise for users. It provides over 250 integrations and scales with your enterprise needs. Splunk users are able to centrally manage their insights and network performance with full stack visibility and analytics streamed in real-time.

Use Case: 

Splunk Infrastructure Monitoring is ideal for enterprises with 1,000+ employees, and is typically used in the information technology & services industry. The flexibility of deployment for this product makes it useful for many different tech stacks.

Cost: 

Splunk Infrastructure Monitoring starts at $15 (per host, per month) and is billed annually. Click here for more pricing information.

Pros:

• Strong visibility
• Detailed system health information
• Real-time, actionable alerts
• Identifying the underlying issue for each failure
• Team collaboration
• Endpoint monitoring
• Data aggregation
• Standardizes data from multiple sources
• In-depth metrics and reporting

Cons:

• Not very user-friendly
• Lack of online resources
• Documentation
• API integration
• Complex initial set up for new users
• Lack of customizations

Datadog

Datadog is an SaaS platform that automates infrastructure monitoring, application performance monitoring, and log management solutions. Datadog is compatible with a wide range of operating systems such as Windows, Linux, and Mac. Datadog will automatically map your network topology, make network changes as you update your topology, track network traffic, and track overall network performance. 

Datadog provides users with real-time observations across their entire infrastructure and improves time to market for application development. Datadog also reduces problem resolution time, and helps track user behavior to aid in key business decisions.

Use Case: 

Datadog is ideal for enterprises with 1,000+ employees, and is typically used in the computer software industry. Datadog’s incorporation of different operating system compatibility makes it easy to use in any environment.

Cost: 

Datadog has several tiers for infrastructure monitoring from free to $23 (per host, per month). Click here for more pricing information.

Pros:

• Application performance monitoring
• User interface
• Real-time changes to a network
• Detailed metric history
• Centralized database and infrastructure monitoring
• Network mapping
• Problem detection and identification
• Logs and alerts

Cons:

• Short trial period

ManageEngine OpManager

ManageEngine OpManager is an on-premise network monitoring and management solution. ManageEngine OpManager can automatically discover devices on a network and map devices on the network. 

ManageEngine OpManager provides real-time monitoring over performance, traffic, and device errors. ManageEngine OpManager fully integrates network metrics, multi-level threshold customizations, and customizable dashboards.

Use Case: 

From the reviews we’ve gathered, we’ve concluded that ManageEngine OpManager is ideal for mid-sized enterprises (50-1,000 employees) and is typically used in the information technology & services industry.

Cost: 

ManageEngine OpManager has several tiers that range from $245 (for 10 devices) to $11,545 (for 250 devices). Click here for more pricing information.

Pros:

• Autodiscovery of network devices
• Network topology mapping
• In-depth metrics on network performance 
• Fault monitoring
• Alerting
• Log collection

Cons:

• OpManager is designed for users with some technical knowledge going into infrastructure monitoring.

Sematext Infrastructure Monitoring 

Sematext Infrastructure Monitoring is a full stack monitoring solution that can be deployed either on-premise or in cloud environments. Sematext provides real-time monitoring and integrates with over 100 popular technologies. 

Sematex provides a handful of key features which include: server monitoring, cloud and container monitoring, database and network monitoring, and inventory monitoring. Sematext uses automatic network device discovery and integrates with infrastructure alerting systems. Additionally, this product offers role-based account sharing, and anomaly detection.

Use Case: 

Sematext Infrastructure Monitoring is ideal for mid-sized enterprises (50-1,000 employees). Having over 100 integrations, Sematext Infrastructure Monitoring is ideal for users that require little set up to get started.

Cost: 

Sematext Infrastructure Monitoring starts at $0.005 (per hour) and can go up to $0.014 (per hour) for their integration package. Click here for more pricing information.

Pros:

• Decent amount of integrations
• Automatic asset discovery
• Built-in tools for troubleshooting
• External asset monitoring

Cons:

• Transaction tracing reports
• Short trial period

Site 24×7 All-in-One Monitoring

Site 24×7 All-in-One Monitoring is a cloud infrastructure monitoring solution for DevOps and IT teams. It can track metrics network performance, as well as metrics for servers, applications, and websites. Site 24×7 All-in-One Monitoring also identifies the root cause of issues for quicker remediation.

Site 24×7 is hosted entirely online, which means there is no additional software that needs to be downloaded for using this product. Users can access the Site 24×7 through any web browser, which then allows them to view various aspects of their infrastructure. 

This product also incorporates automatic device discovery and can map out a users’ network topology using the devices that it discovers. 

Use Case: 

Site 24×7 All-in-One Monitoring is best suited for mid-sized enterprises (50-1,000 employees) and is typically used in the financial services industry. Since Site 24×7 All-in-One Monitoring is hosted online, this product is ideal for users who need to access their infrastructure’s health from anywhere at any time.

Cost: 

Site 24×7 All-in-One Monitoring starts at $35/mo (paid annually) and increases up to $449/mo (paid annually). Site 24×7 also allows users to create customized plans based on individual infrastructure needs. Click here for more pricing information.

Pros:

• Alerting
• Cloud system discovery
• Scripting language integrations (AWS cli, PowerShell, bat, API, python, C, etc..)
• Performance metrics
• A wide range of services can be monitored

Cons:

• Complicated setup
• Limited server monitoring

Conclusion

As mentioned, the ultimate goal of network management is to gain insights on a network and provide a smooth user experience. IT infrastructure monitoring services make it easier to gain these insights and keep track of the overall health and performance of your network. These services offer solutions that make it convenient to keep track of any changes, expected or not, within your organization’s infrastructure.

There are several things you should consider when deciding which IT infrastructure monitoring solution is best for your enterprise. 

Deciding which IT infrastructure monitoring solution is best for your organization takes time and research. But if you keep these considerations in mind, you’ll at least be on the right track to selecting the best IT infrastructure monitoring solution for your organization.

For more information on IT Infrastructure Monitoring, check out our all IT Infrastructure Monitoring software and read some reviews. If you’ve used infrastructure monitoring tools before, consider leaving a review!