B2B Connection

Software development is a complex process — that’s why teams do extensive research before selecting the right project management tools. If you are just getting started in your research, you might not know where to start. A good starting place is looking at software review pages with the most traffic. Jira is one of the most frequently researched application lifecycle management tools listed on TrustRadius. This solution is a popular tool used by development teams, but it is not the only software out there. Let’s take a look at how teams use Jira, and what other options professionals take into consideration when choosing project development tools. How Jira Supports Development Teams Atlassian Jira is an issue and project tracking software for agile teams. Teams use boards and customizable workflows to plan, track, and release their software products. Jira also allows teams to use real-time data to improve team performance. To make a team’s workflow easier, Jira integrates with many other development solutions, including Confluence and Bitbucket. Jira Cloud mobile gives teams freedom to work away from their desktop computers. Enterprise-grade Jira allows users to scale with uninterrupted access and no additional licensing fees. Teams benefit from features such as distributed […]

One key ingredient of every successful business is great people. Even before they become profitable, businesses are built by people that put in the time, energy, and creative power to turn diffuse ideas into focused success. Human resources (HR) software is an essential tool for people-powered businesses. If finding either of these two things–great people or software that makes your life easier–were simple, I wouldn’t be writing this blog post. Luckily, TrustRadius can help with the software part. And your HR Management, ATS, and Talent Management software will help with the people part. Finding the right HR software can be quite the endeavor. There’s a laundry list of things to consider, including which features and modules you need, and how much post-sales support the vendor will provide. Some important questions to answer before choosing your next HR software include (but are definitely not limited to): Which products have all the capabilities you need? Which products are the best fit for your company size? Which products are within your budget? Which products will serve the needs of all the end users in your company? Which vendors offer high quality pre-sale AND post-sale support? What type of learning & training resources does […]

Tax season is underway and it is time to make sure your finances are in order. Taxes can be a stressful, yet necessary, part of any business. With the Tax Cuts and Jobs Act (TCJA) recently going into effect, businesses face adjustments in deductions, depreciations, and tax items. With all the changes, many are wondering how filing business taxes will look different this year. “It will be a year of confusion,” said David Donnelly in a conversation with The Houston Chronicle. Donnelly is a partner at accounting firm Carr, Riggs & Ingram in Houston. There will certainly be a learning curve, but businesses don’t have to be overwhelmed. With a simple checklist, businesses can feel confident that they are paying the right amount of taxes — and on time. Here is a tax preparation list to make filing business taxes easier. Filing Business Taxes: A Preparation List Many people feel overwhelmed by taxes, but if you break it down step-by-step, taxes don’t need to be difficult. These are the major items that need to be on your tax prep to-do list. 1. Identify Your Business Structure Your business structure determines which income tax return form you file with the IRS. […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Cloud Storage Providers. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Cloud Storage Providers In the past quarter more than 23,284 professionals used TrustRadius to evaluate cloud storage providers. Visitors evaluating cloud storage providers were most curious about comparing different products and reading reviews—36% compared at least two products and 28% read product reviews. Here are the winners: Google Drive Google Drive is a cloud storage system that provides browser-based access and editing. In addition to uploading and syncing files, users can create, edit, and comment on documents within Drive using Google Docs, Sheets, and Slides. Drive includes features like file searching, in-browser collaborative editing, file viewing, version and change tracking, file metadata, sharing and permissions for files and folders, image recognition, and media playback. It also includes both desktop and mobile apps. Google Drive users on TrustRadius are […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Corporate Learning Management Systems. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Corporate Learning Mangaement Systems Corporate learning management systems (LMS) provides companies with access to eLeanring materials for training and development purposes. They can also be referred to as training management systems or eTraining / eLearning portals, and may have overlapping capabilities with some talent management solutions. Two main use cases for corporate LMS are internal (employee training) and external (customer training). Some common features that most corporate LMS provide include content authoring tools, a content library, learning pathway tools, scheduling features for online and offline events (e.g. trainings, workshops, webinars), course management tools, and progress reporting and analytics. Some corporate LMS also offer ecommerce/billing features and gamification tools such as leaderboards, point systems, and awards. Along with corporate LMS products, there are also academic style learning management […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Video Platforms. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Video Platforms Video platforms enable users to upload, store, manage, and publish video content. These solutions can also be called video players, video hosting platforms, and video clouds. One prominent use cases for video platforms is leveraging content for marketing purposes, such as lead generation, advertising, increasing brand awareness, and ultimately increasing conversion rates. Video platforms can also be used for sales enablement through creating and sharing sales videos such as product demos, help/training videos, or streaming online webinars. Most video platforms include these features; video creation and editing tools, video upload, video player editing tools, video sharing, subtitles, engagement analytics, metadata options, and data security capabilities. Some vendors offer additional capabilities such as customized CTA creation, mobile device compatibility, and APIs that allow users to design specific video […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Business Process Management (BPM) Tools. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Business Process Management (BPM) Tools BPM tools help businesses improve their overall performance by managing, automating, and optimizing business processes. By deploying applications that interact with and conform to standardized workflows and business rules, companies can ensure that important repeated tasks are carried out in the same way across employees, teams, and departments. Most BPM tools include process modelling environments, business rules engines, workflow management tools, form generators, collaboration features, and analytics capability. Although BPM tools often include low-code development environments, they differ from low-code development platforms in purpose and scope. BPM tools are designed specifically to implement business rules and connect different processes to increase corporate efficiency. Low-code development tools are intended to allow non-technical users to quickly create and deploy multipurpose business applications, and […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Time Tracking Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Time Tracking Software Time tracking software records and analyzes working time for business employees and individual contractors. Large businesses use these products to keep a record of employee work hours for scheduling, management, and payroll purposes. Individual contractors, on the other hand, use time tracking software to record work hours for client invoicing. Depending on the intended user, different time tracking products may include or exclude certain features. Time tracking tools for freelancers often include timers, productivity reports, invoicing tools, and payment collection capability. Time tracking tools for enterprises are often bundled with HR management software and include payroll integrations, PTO tracking, compliance tools, expense reporting, and overtime calculation. Both types of time tracking solutions are included in the list of Top Rated products below. Enterprise buyers of […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for System Monitoring Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. System Monitoring Software System monitoring software is an umbrella term for many types of IT management tools. Products in this category monitor network hardware and software, notify technicians when problems occur, and generate performance reports. Many system monitoring products include system management features such as inventory tracking, patch management, risk analysis, data backup and recovery, task automation, and antivirus management. System monitoring software may also include remote monitoring and management (RMM) features, which use lightweight software agents to monitor IT systems from off-premises. Buyers looking for a system monitoring solution should consider their available IT resources. A business with a smaller, or less experienced IT team might prefer to take advantage of the existing infrastructure and knowledge offered by a remote, cloud-based monitoring service. Companies with more resources […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Help Desk Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Help Desk Software Help desk software assists customer support teams in managing and automating their processes. Customer service representatives and managers use help desk software to communicate with customers, organize and route support tickets, and create self-help knowledge bases. These products may also include social media integration, which helps organize customer service responses to direct messages, Tweets, and Facebook posts. Other common features include customer self-help portals, public Q&A boards, internal knowledge bases for agents, and customer polling. When evaluating help desk software options, buyers should consider their customers’ expectations and how well those expectations are currently being met. Are they comfortable using self-help options, or would many of them prefer to speak to an agent first? Are customers consistently frustrated or happy with their experience in certain […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for IT Service Management (ITSM) Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. IT Service Management (ITSM) Software IT service management (ITSM) software helps IT departments manage their work. Technicians and managers use ITSM software to track incidents, define change management processes, and document common issues and known fixes. ITSM solutions often also include customizable dashboards and reporting tools, giving users a variety of ways to view and understand important IT information. ITSM software is similar to help desk software, but the two are different in several important ways. ITSM products are primarily designed to be used by enterprises to service internal IT needs, whereas help desk software is focused on supporting a business’s external customers. To this end, ITSM software includes features like configuration and change management, but may exclude features like social media integration. Some vendors offer […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Low-Code Development Platforms. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Low-Code Development Platforms Low-code development platforms enable businesses to create simple applications without needing technical expertise. These products abstract away some aspects of application development, allowing users with little to no programming knowledge to quickly build applications to solve business problems without in-depth training, extensive debugging, and code review. Often, low-code development tools have a drag-and-drop UI with connectable components, encouraging experimentation and giving a visual overview of the program’s flow. Many products allow advanced users to add custom code to the application, enabling programmers to add custom functionality to an application. Most low-code development platforms also include third-party integration components, multi-platform deployment tools, security and encryption options, and application performance monitoring. Buyers considering low-code development products should consider how many people will be working together to create […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for VoIP Providers. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. VOIP VoIP providers offer technology that allows voice and other communication to be transmitted over the internet rather than over traditional telephone infrastructure. Businesses use VoIP solutions to communicate via telephone, video conferencing, and live chat. Common features of VoIP solutions include video and audio conferencing, interactive voice response (IVR) capability, call screening and recording, voicemail systems, and mobile access. Some providers may offer advanced features like integration with CRM systems, internet faxing, and ring groups. VoIP systems are often a component of comprehensive UCaaS solutions, which are intended to cover all communications needs for large enterprises. Some vendors offer both point solution VoIP tools and end-to-end UCaaS platforms. Buyers of VoIP systems should consider their security and remote communication needs. Some businesses may need support for remote workers […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Functional Testing Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Functional Testing Tools Functional testing tools are used to test in-development software to ensure that the software meets functional requirements or specifications. In functional testing, each function of the software is given an input, then the output is examined to see if it matches the expected result. Most software products, however, have a large number of potential inputs, making manual testing infeasible. To solve this problem, development teams use testing software to automate the testing process. Some functional testing products are straightforward test automation tools. Other vendors offer a more comprehensive testing solution, giving users access to testing infrastructure and management features in addition to the testing tools themselves. Buyers considering functional testing products or services should evaluate their available knowledge, time, and financial resources. If team members […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Predictive Analytics. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Predictive Analytics Predictive analytics is the use of data, algorithms and machine learning to predict the likelihood of future outcomes based on historical data. While predictive analytics platforms can be very complex products and require advanced skill sets in order to use them effectively, in the hands of skilled data analysts and data scientists, predictive analytics can be an extremely powerful tool. It can, for example, calculate customer lifetime value for a given customer; estimate sales projections for the next quarter, or predict what product an online shopper is likely to purchase next. Predictive Analytics tools are strongly related to Business Intelligence, and they are sometimes considered as part of the BI universe. The distinction between BI and predictive analytics is that BI is usually considered descriptive, i.e. looking […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Data Center Backup Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Data Center Backup Software Data center backup software protects important data for businesses by copying it to a secure remote server. Companies use these products to create cloud backups of data from databases, physical and virtual servers, infrastructure platforms such as AWS, mobile network endpoints, and enterprise-wide applications. Most data center backup solutions feature platform-agnostic recovery and restoration tools, bacup testing and verification, change tracking, deduplication, file compression and encryption, and scheduled data snapshots. Some products are agentless, allowing them to back up data without running a background process on each machine. Buyers considering data center backup software should make certain that their choice can back up data from each source that produces data in their business. If a solution is missing critical support for certain devices, […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Workforce Management Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Workforce Management (WFM) Software Workforce Management (WFM) Software focuses on timekeeping, scheduling, and tracking employees so that they can be utilized effectively and efficiently. WFM software is primarily used by organizations with large, distributed workforces, where employees work in shifts. Some of the key features include time and attendance tracking, labor scheduling, compliance monitoring, leave management, and staffing optimization. Though standalone WFM solutions are available, nowadays it is more common for these features to be delivered as part of a human capital management (HCM) suite. In an HCM suite, data flows between HR, talent management, and WFM modules, to track employees in a more holistic way and surface more insights for management. Be sure to consider your specific needs when evaluating WFM options. Industry regulations, the size and […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Remote Desktop Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Remote Desktop Software Remote desktop software allows users to view, operate, and troubleshoot a computer without direct physical access. These products are most often used by IT teams and individual contractors to provide training, troubleshooting, and other assistance to other employees or customers. Depending on their level of access, remote users can watch as the local user performs a task, take control to demonstrate tasks or attempt fixes, and install or remove software. Other common features include remote power-on and wake capability, access to unattended devices, file-sharing capability, registry management, instant messaging, and remote access from mobile devices. Although remote desktop software is commonly used for IT purposes, it is also used by both individuals and businesses for sales demonstrations, computer usage monitoring in schools, and web conferencing. […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Construction Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Construction Software Construction software manages the different steps of the construction process. Professionals use these products to plan, manage, and execute construction projects. One thing to note about construction software is that some products will focus on one area of the construction process, such as takeoff and estimating, bid management, project design, project management and scheduling, cost accounting, field services, or on the job safety and reporting. Other products may cover multiple steps in the construction process. Large construction software platforms are often capable of handling entire projects from start to finish. Common features of these platforms include plan distribution and viewing, document sharing, timecard systems, building information modeling (BIM), issue tracking, jobsite reporting, and job costing. Alternatively, point-solution products offer tools designed for specific phases in the construction […]

TrustRadius Top Rated Today, we awarded the 2019 TrustRadius Top Rated badges for Firewall Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer. Firewall Software Firewall software, or firmware, allows companies to control and filter what types of information can be transmitted across a network. It does this by enforcing a set of rules about what types of data is allowed to flow in and out of the network. Firewalls help companies prevent against viruses and other cyberattacks, ensure company personnel are not able to share sensitive information outside the network, and can be used inside the network to block access to certain websites, such as social media and gaming sites. The two main types of firewalls are host-based and network-based. Host-based firewalls need to be installed on the individual servers that control inbound and outbound traffic, while network-based firewalls can be built into the infrastructure of the cloud itself, or offered […]