B2B Connection

Today, we awarded the 2018 TrustRadius Top Rated badges for Predictive Analytics Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right predictive analytics software based on your needs and current industry trends. Overall Top Rated Alteryx Analytics SAS Advanced Analytics Anaconda MATLAB RStudio Top Rated by Enterprises Alteryx Analytics SAS Advanced Analytics IBM SPSS Anaconda MATLAB RapidMiner Studio RStudio Top Rated by Mid-Sized Companies Alteryx Analytics SAS Advanced Analytics IBM SPSS Anaconda RStudio What is predictive analytics software? Predictive analytics software is a category of tools that use statistical models and machine learning techniques to identify the likelihood of future outcomes based on historical data. The quality of data is key to producing reliable results. For example, to make predictions about what customers are likely to buy in the future, it’s essential to have detailed data on what they have bought in the past, attributes of purchased products, etc. Provided there is adequate high-quality data, predictive models are created […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Functional Testing Tools. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right functional testing software based on your needs and current industry trends. Overall Top Rated Selenium TestComplete Sauce Labs Top Rated by Enterprises Selenium TestComplete Sauce Labs Top Rated by Mid-Sized Companies Selenium HP UFT TestComplete Top Rated by Small Businesses BrowserStack What are functional testing tools? In agile and DevOps environments, automated testing is an integral part of the product development process where the software is tested automatically to make sure that it conforms to the requirements. Test processes run continuously and are fully integrated with development and delivery. Unit, functional and nonfunctional testing are run automatically and are orchestrated by continuous integration and delivery tools. Functional testing is one flavor of testing, but is perhaps the most costly and time-consuming step in continuous testing. Functional testing is often referred to as “black box testing” as this kind […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Rapid Application Development / Low Code Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right rapid application development software based on your needs and current industry trends. Overall Top Rated Appian OutSystems Nintex Workflow Platform Mendix Oracle Application Express KiSSFLOW Top Rated by Enterprises Quick Base Nintex Workflow Platform Oracle Application Express Mendix KiSSFLOW Top Rated by Mid-Sized Companies OutSystems Mendix Oracle Application Express KiSSFLOW Nintex Workflow Platform Top Rated by Small Businesses OutSystems Mendix What is low code software? Traditional code-centric software development is complex with long development cycles that inhibit development agility. Both low code and no code platforms are designed to solve this problem. Low code / no code application development framework options rely on graphical user interfaces (GUIs) allowing business users to design complex applications without having to learn complex computer languages. The ability for non-coders to build powerful applications without having to learn complex […]

Today, we awarded the 2018 TrustRadius Top Rated badges for NoSQL Databases. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right NoSQL database based on your needs and current industry trends. Overall Top Rated Cassandra Redis MongoDB Amazon DynamoDB Top Rated by Enterprises Cassandra Redis Amazon DynamoDB Couchbase Data Platform Top Rated by Mid-Sized Companies Cassandra Redis Couchbase Data Platform HBase Top Rated by Small Businesses Redis IBM Cloudant What are NoSQL databases? Traditional relational databases store data in highly structured tabular form, with multiple rows and columns. While these data stores are highly flexible, easy to maintain, and effective for data stored on a single server, they do not scale very well in a distributed system. Distributed systems using inexpensive storage and processing power are often used in environments where there is a need for high availability and speed. NoSQL databases are designed to be used across large distributed systems. They are notably much more scalable and much faster at handling […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Relational Databases. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right relational databases based on your needs and current industry trends. Overall Top Rated Microsoft SQL Server Oracle Database Oracle Database 12c DB2 Sequel Pro Top Rated by Enterprises Microsoft SQL Server Oracle Database Oracle Database 12c DB2 Top Rated by Mid-Sized Companies Microsoft SQL Server Amazon Relational Database Service Oracle Database 12c SQL Developer Top Rated by Small Businesses Microsoft SQL Server MySQL Sequel Pro What are relational databases? Many new database types have emerged in the last 10 years, including Hadoop, NewSQL, and NoSQL. But the primacy of the standard, relational database workhorse remains in place. Relational databases continue to be a critical component of data architectures. Relational databases differ from other database types in that the data is stored in a highly structured form that still forms the foundation for information infrastructure in most organizations. A relational […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Platform-as-a-Service Solutions. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right PaaS solution based on your needs and current industry trends. Overall Top Rated Microsoft Azure OpenShift Heroku Mendix Google App Engine AWS Elastic Beanstalk AWS Lambda Top Rated by Enterprises Microsoft Azure OpenShift Mendix AWS Elastic Beanstalk AWS Lambda Salesforce App Cloud Top Rated by Mid-Sized Companies Mendix Google App Engine Salesforce App Cloud AWS Elastic Beanstalk AWS Lambda Top Rated by Small Businesses Heroku OpenShift Mendix Google App Engine Oracle Cloud Platform What is Platform-as-a-Service? Platform-as a-Service (PaaS) is a category of cloud computing services that provide a computing platform and a solution stack as a service. It is a set of tools and services designed to make coding and deploying applications much more efficient. A PaaS platform can be a very good way to develop scalable web applications with modest up-front investment. The emergence of PaaS is […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Web Analytics Tools. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right web analytics tool based on your needs and current industry trends. Overall Top Rated Google Analytics Adobe Analytics Matomo (formerly Piwik) Mixpanel Google Analytics Premium AT Internet StatCounter Woopra Top Rated by Enterprises Adobe Analytics Google Analytics Mixpanel Google Analytics Premium Top Rated by Mid-Sized Companies Google Analytics Adobe Analytics Google Analytics Premium Kissmetrics Top Rated by Small Businesses Google Analytics Google Analytics Premium StatCounter Woopra What are web analytics tools? Web analytics tools are used to understand how people are interacting with your website so that you can optimize the experience for visitors. Some tools in this space have evolved to track other online interactions as well, such as how people interact with social media and mobile apps. Web analytics tools provide reporting and analysis capabilities that can help you diagnose and improve the effectiveness of your […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Enterprise Video Platforms. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right enterprise video platform based on your needs and current industry trends. Overall Top Rated Vimeo Pro Vidyard Wistia Top Rated by Enterprises Kaltura Brightcove Vidyard Top Rated by Mid-Sized Companies Vimeo Pro Vidyard IBM Cloud Video Wistia Top Rated by Small Businesses Vimeo Pro Brightcove Vidyard What are enterprise video platforms? Enterprise video platforms provide a suite of tools designed to help you effectively leverage video content in your business, whether video is the product you sell, the vehicle you use to advertise your product, or a method of training. These platforms allow you to upload, store, and distribute (or in some cases, live stream) video content to customers and/or employees in a more personal, engaging format. Some products are geared towards particular internal or external use cases, while others are more flexible, with a broad gamut of […]

Today, we awarded the 2018 TrustRadius Top Rated badges for System Monitoring Software.  The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right system monitoring software based on your needs and current industry trends. Overall Top Rated ConnectWise Automate Nagios Ivanti Endpoint Manager Kaseya Virtual System Administrator (VSA) LogicMonitor Top Rated by Enterprises Nagios Ivanti Endpoint Manager Top Rated by Mid-Sized Companies Microsoft System Center Configuration Manager LogicMonitor Kaseya Virtual System Administrator (VSA) Top Rated by Small Businesses ConnectWise Automate Pingdom What is system monitoring software? System monitoring software provides tools that help you manage and monitor the performance of all your technology solutions in one place, which can include networks and applications or devices such as servers, computer systems, printers, storage, and even mobile devices. These systems generally support IT professionals in accessing and analyzing the health of all computing systems, whether they are on-site or remote. System monitoring software can send alerts if failures, slow downs, or other downtime […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Workforce Management Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores.  Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right workforce management software based on your needs and current industry trends. Overall Top Rated Kronos Workforce Ready UltiPro Ceridian Dayforce Beeline VMS Top Rated by Enterprises UltiPro Kronos Workforce Ready Ceridian Dayforce PeopleMatter TimeForce Top Rated by Mid-Sized Companies Kronos Workforce Ready UltiPro Beeline VMS PeopleMatter What is workforce management software? Workforce management software provides tools to help you maximize your workforce by efficiently planning, managing, and analyzing employee-centric processes such as staffing, time and attendance, PTO, compliance with labor laws, etc. Many solutions are geared towards particular industries and/or employee time configurations (hourly, or salaried, or both) with the corresponding tools required to manage employees effectively. In addition to scheduling shifts and tracking employee attendance, workforce management systems can also be used to forecast labor demands and report on the efficiency of your staff.  Workforce management solutions […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Enterprise Resource Planning (ERP) Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right ERP software based on your needs and current industry trends. Overall Top Rated SAP ERP Microsoft Dynamics NAV SAP Business One Microsoft Dynamics AX Sage Intacct Infor ERP Oracle ERP Cloud Oracle Financials PeopleSoft Financials Deltek Vision Top Rated by Enterprises SAP ERP Oracle ERP Cloud Oracle Financials PeopleSoft Financials SAP Business One Microsoft Dynamics NAV Top Rated by Mid-Sized Companies Microsoft Dynamics NAV SAP ERP SAP Business One Microsoft Dynamics AX Oracle ERP Cloud Epicor Prophet 21 PeopleSoft Financials Deltek Vision Top Rated by Small Businesses SAP Business One Sage Intacct Microsoft Dynamics NAV Microsoft Dynamics GP What is ERP software? ERP software handles all the resources required to make ship and account for customer orders. It does this by integrating all the information flowing through the various departments of a large complex organization. This […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Telephony and VoIP Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right VoIP software based on your needs and current industry trends. Overall Top Rated Genesys PureConnect 8×8 NICE inContact CXone Google Voice Cisco Unified Communications Manager (Call Manager) Nextiva UberConference Top Rated by Enterprises Genesys PureConnect NICE inContact CXone Cisco Unified Communications Manager (Call Manager) Google Voice Top Rated by Mid-Sized Companies RingCentral Genesys PureConnect Jabber 8×8 Cisco Unified Communications Manager (Call Manager) Google Voice UberConference Top Rated by Small Businesses RingCentral Google Voice UberConference ShoreTel  What is telephony & VoIP software? Voice Over Internet Protocol (VoIP) technology eliminates the need for conventional landlines and makes it possible to transmit voice, video, and media communications through an internet connection by using your smartphone, tablet, laptop, or VoIP conference phone. VoIP is the underlying technology that powers Unified Communications systems, which provide a fully integrated internal communication structure across […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Ecommerce Platforms. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right ecommerce platform based on your needs and current industry trends. Overall Top Rated BigCommerce Shopify Salesforce Commerce Cloud Episerver Digital Commerce WooCommerce Top Rated by Enterprises Salesforce Commerce Cloud Episerver Digital Commerce Top Rated by Mid-Sized Companies Salesforce Commerce Cloud Shopify Episerver Digital Commerce Magento Open Source (formerly Community Edition) Top Rated by Small Businesses BigCommerce Shopify WooCommerce What are ecommerce platforms? Ecommerce platforms provide a software solution for vendors who want to sell products and services online. The core components of ecommerce software include an online storefront, shopping cart capabilities, and a system for processing payments. The online storefront (or ecommerce website) is a site where customers can go to browse through products and compare details and pricing. Shopping cart capabilities allow customers to place items they want to buy in a virtual cart, so that they can […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Customer Success Management Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right customer success software based on your needs and current industry trends. Overall Top Rated Gainsight Pendo.io Intercom Totango ClientSuccess Top Rated by Mid-Sized Companies Gainsight Pendo.io Intercom ClientSuccess Top Rated by Small Businesses Pendo.io Woopra What is customer success management software? Customer success management (CSM) software is designed to give you the tools you need to assess customer health, drive retention, and build brand advocacy. Through a deeper understanding of how your customers are using your subscription products or services, CSM solutions can help you identify low engagement customers who may be at risk of canceling, so that you can intervene proactively to keep their business. Likewise, these systems can help you identify customers who are very active, where there may be an opportunity to upsell them on more capabilities or ask them to share their experience […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Contact Center Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right contact center software based on your needs and current industry trends. Overall Top Rated Genesys PureConnect Tenfold Five9 Virtual Contact Center NICE inContact CXone Top Rated by Enterprises Genesys PureConnect NICE inContact CXone Tenfold Top Rated by Mid-Sized Companies Genesys PureConnect Five9 Virtual Contact Center Tenfold Genesys PureEngage What is contact center software? Contact center software provides robust customer care tools and features that can be scaled and customized across all your support channels such as phone, email, instant messaging, text, social media, and self-service portals. Contact center solutions support multiple channels of service communication, but each mode is typically managed by a separate system and sometimes even adheres to unique business processes or procedures. Despite the advantages of multi-channel tools, contact centers are usually implemented as a phone-first solution for businesses. These solutions can handle large call […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Help Desk Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right help desk software based on your needs and current industry trends. Overall Top Rated Spiceworks Salesforce Service Cloud Freshdesk Oracle Service Cloud TeamSupport LiveAgent Top Rated by Mid-Size Companies Spiceworks Salesforce Service Cloud Freshdesk Oracle Service Cloud TeamSupport LiveAgent Top Rated by Small Businesses Freshdesk TeamSupport LiveAgent Kayako What is help desk software? Help desk software, which may sometimes also be referred to as customer service, service desk, or customer support software, provides the tools you need to organize your customer service activities and consolidate your interactions into a singular, ticket-based system. This software can help you create one place where customers can request help from support agents or find answers on their own in a self-service knowledge base. Many help desks integrate with CRM, live chat software, and phone systems to create a suite of tools to […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Survey and Form Building Tools. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right survey tool based on your needs and current industry trends. Overall Top Rated Qualtrics Google Forms Typeform Formstack GetFeedback FormAssembly AskNicely Top Rated by Enterprises Qualtrics Google Forms Inquisium FormAssembly Top Rated by Mid-Sized Companies Qualtrics Typeform Formstack QuestionPro AskNicely Top Rated by Small Businesses Qualtrics Wufoo Typeform FormAssembly AskNicely What are survey tools? Survey and form building tools allow you to create and distribute online questionnaires and analyze responses and feedback. Typically, web forms are used to gather information which will be stored in a database for analysis. Using the form building features, you can create and format customized surveys to send via email or embed on your website. More robust survey platforms include tools to distribute surveys, collect responses, and analyze results built in. There are also survey tools that simply allow for data […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Talent Management Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right talent management software based on your needs and current industry trends. Overall Top Rated UltiPro Workday Human Capital Management Oracle HCM Cloud Saba PeopleFluent Mirror Suite for Talent Management Top Rated by Enterprises Workday Human Capital Management UltiPro Oracle HCM Cloud Cornerstone OnDemand Saba PeopleFluent Mirror Suite for Talent Management Top Rated by Mid-Sized Companies UltiPro Oracle HCM Cloud Kenexa PeopleMatter PeopleFluent Mirror Suite for Talent Management What is talent management software? Talent management suites are designed to effectively track and coordinate all the HR activities that take place during the lifecycle of an employee, ranging from recruiting and onboarding to training, performance reviews, PTO, compensation adjustments, etc. Talent Management suites contain a combination of tools for performance management, recruiting, corporate learning, incentive/compensation planning, workforce analytics, and/or employee engagement. Main benefits of using talent management software Talent management […]

Today, we awarded the 2018 TrustRadius Top Rated badges for SEO Tools. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores.   Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right SEO tool based on your needs and current industry trends. Overall Top Rated SEMRush Conductor Searchlight Screaming Frog SEO Spider Yoast WordPress SEO Plugins Ahrefs Site Explorer Majestic SEO Top Rated by Enterprises Conductor Searchlight Google Search Console Top Rated by Mid-Sized Companies SEMRush Conductor Searchlight Screaming Frog SEO Spider Yoast WordPress SEO Plugins Ahrefs Site Explorer Majestic SEO Top Rated by Small Businesses SEMRush Screaming Frog SEO Spider Yoast WordPress SEO Plugins Ahrefs Site Explorer BrightEdge Conductor Searchlight Google Search Console What is SEO? Search Engine Optimization (SEO) is a method of driving free or organic traffic to your website by optimizing your headers, web copy, and metadata tags to index your site and drive it to the top of the search results on engines such as Google or Bing. SEO tools provide you with features designed […]

Today, we awarded the 2018 TrustRadius Top Rated badges for Email Marketing Software. The TrustRadius Top Rated awards are unique in that they are an unbiased reflection of customer sentiment, based solely on user satisfaction scores. Here are the winners in each segment, listed in order of research frequency on TrustRadius. We have also provided insights on how to pick the right email marketing software based on your needs and current industry trends. Overall Top Rated MailChimp Bronto Marketing Platform SendGrid Marketing Email ActiveCampaign Emma GetResponse Robly Top Rated by Mid-Sized Companies MailChimp Bronto Marketing Platform Sailthru Campaign Monitor Emma Top Rated by Small Businesses MailChimp SendinBlue SendGrid Marketing Email ActiveCampaign Emma GetResponse Robly What is email marketing software?   Email marketing software is a business staple, and is constantly evolving to keep pace with marketing trends. Leveraging email is critical for distributing content, nurturing leads, enabling outbound sales and supporting an account-based approach. Email marketing software enables these strategies by providing a way to individualize marketing efforts, with the efficiency of sending those messages in a bulk, batched, or triggered format. Email marketing solutions integrate with other popular business systems, primarily CRMs, to streamline your marketing efforts and effectively […]