Communications Platform as a Service (CPaaS)

Best Communications Platform as a Service (CPaaS) include:

WhatsApp Business, Telegram, Avaya Communications API, Textmagic, Vonage Communications APIs, Webex Connect, Exotel, Bandwidth, MessageBird and Alcatel-Lucent Rainbow.

All Products

(26-50 of 100)

26
HORISEN Business Messenger

An app for messaging campaigns and customer communication. HORISEN Business Messenger is a platform for campaign management and omnichannel communication. It is presented as a scalable application for businesses of all types and sizes, built for professional Messaging and Marketing…

27
The Sender
0 reviews

The Sender is a tool for collecting and monetizing or messaging subscribers by sending push notifications. Features include scheduling and automation, extended statistics and analytics, as well as detailed targeting for better deliverability. Advantages, as presented by the vendor,…

28
Stream Feeds
0 reviews

Stream Feeds is an enterprise-ready activity feed APIs used by large companies to grow without worrying about the scalability, maintenance and reliability of a complicated news feed infrastructure. The solution boasts a 9ms avg API response time infrastructure that os built with…

Explore recently added products

29
Stream Video
0 reviews

Stream Video is a video and voice solution offering a calling API on Stream's Global Edge Network. Live Video using the service features full end-to-end encryption and is SOC2, HIPAA, and ISO 27001 compliant, with GDPR endpoints and control over which regions data travels through.…

30
ZEGOCLOUD
0 reviews

ZEGOCLOUD was formed in June 2015 as a global cloud communication service provider. By integrating a SDK, ZEGOCLOUD enables organisations and developers to simply and rapidly gain real-time audio and video communication capabilities, with seamless audio and video experiences.

31
OCA (Omni Communication Assistant)

OCA (Omni Communication Assistant) is a web-based omni-communication dashboard founded in 2019 and a member of Telkom Group. OCA provides a real-time communication solution to help in gaining awareness, improve customer experiences and creating comprehensive communication strategy…

32
EnableX Communication APIs

Through Programmable APIs and SDKs, EnableX enables businesses to add real-time communications features such as Video, Voice, SMS and Chat to any web or mobile app, using any web standard language. Run on a carrier-grade platform, it is designed to offer software developers and…

33
SEDNA
0 reviews

SEDNA is an Intelligent Communications System that serves as the primary digital workspace for teams working on complex projects.

34
Frozen Mountain LiveSwitch
0 reviews

Frozen Mountain Software headquartered in British Columbia offers LiveSwitch, a WebRTC Server is an on-premise or private cloud software-based server that extends traditional WebRTC peer-to-peer video conferencing to include multi-party use cases that require advanced features and…

35
Acrobits by Sinch

Acrobits is a provider of white label UCaaS, collaboration, and mobility solutions through a low-code Cloud Softphone platform. Acrobits enables companies to build an enterprise-grade collaboration solution that’s customizable and brandable. With access to 100+ premium features, same-…

36
appEQ.ai
0 reviews

appEQ.ai is an AI-powered collaboration productivity suite that is an overlay technology on top of an existing SaaS stack, allowing users to initiate a conversation through Chat, Screen Recording Messages, Team huddles, and annotations. It works on SaaS applications used by…

37
Saino.io
0 reviews

Saino.io aims to simplify how businesses integrate communications into their applications. They state their vision is to make small and medium businesses, truly enterprising. Their solutions aim to enable startups to grow faster and reduce the required investment in the communication…

38
Soprano Connect

Soprano Design is a provider of mobile messaging technology for mobile network carriers and enterprise customers worldwide headquartered in North Sydney. They state their flagship Communication Platform as a Service (CPaaS) Soprano Connect is actively deployed by thousands of enterprises…

39
SIGMA messaging

SIGMA messaging is an omnichannel messaging platform that helps enterprises of all sizes to connect, serve and support their customers. They are a Russia-based company formed in 2010. The vendor aims to become the leading expertin A2P technologies in Russia and CIS, and rapidly expand…

40
Clientele Digital

Clientele Digital is a secure space for communication between businesses and customers. It helps businesses with recurring clients to communicate effectively over client's preferred channels in compliant and secure way inspired by consumer behaviour research.

41
telbee
0 reviews

telbee adds voice messaging to a website, or lets the create standalone voice recorder URLs to share via social media, podcasts, emails, or QR codes. Designed to enable visitors, customers and community can speak their mind easily when it's convenient, then get on with their day.…

42
Aculab Cloud
0 reviews

Aculab Cloud gives the user programmable, easy to integrate APIs which can be used to make, take and interact with voice calls, send and receive SMS messages, and handle inbound and outbound fax - with pay-as-you-go pricing and no specialist telephony equipment needed. Aculab Cloud…

43
Frozen Mountain IceLink

Frozen Mountain Software headquartered in British Columbia offers IceLink, an SDK that allows developers to quickly and easily add WebRTC-compatible peer-to-peer audio, video and data streaming into your applications.

44
EasyRTC
0 reviews

Priologic Software headquartered in British Columbia offers EasyRTC, a full-stack open source WebRTC toolkit suitable for building secure, WebRTC applications. It is a bundle of web applications, code snippets, client libraries and server components meticulously written and documented…

45
Reach Interactive SMS

Reach Interactive is a 2-way SMS marketing provider for businesses. Messages can be sent via desktop, tablet or mobile via either connecting to the Reach SMS API or through an online dashboard. The vendor asserts sending texts is perfect for communicating with key stakeholders and…

46
Routee
0 reviews

Routee is a CPaaS for mobile marketing and related purposes, powered by AMD Telecom.

47
AINA Small Talk

AINA Small Talk is a push-to-talk app made exclusively for professional uses. It turns a phone into a walkie talkie, with extra emergency alert function. AINA Small Talk subscription includes a centralized Dispatcher platform from which a controller can communicate with talk groups,…

48
Messente
0 reviews

Messente helps businesses across the world to reach out to anyone on the planet with a mobile phone. The world of global business messaging is full of different business solutions and platforms: SMS, WhatsApp, Viber, and many others. Messente advises companies on which types of messages…

49
CDYNE SMS Notify!

Users can integrate text messaging into application with CDYNE's SMS API. The vendor states that their text message API can reliably send and receive messages globally, at cost-effective pricing. CDYNE has been an SMS API service provider since 1999. They offer a free trial, along…

50
Saino First Network

Saino First is an IT solutions company, presenting an AI-based Global SMS, Email, Voice and Whatsapp based platform to fulfill requirements whether they are promotional or transactional in nature. Their services are used in across business sectors, and boast more than 5000+ enterprises…

Learn More About Communications Platform as a Service (CPaaS)

What Is Communications Platform as a Service (CPaaS)?

Communications-platforms-as-a-service (CPaaS) are cloud-based solutions that allow organizations to add real-time voice, messaging, and video into existing enterprise applications via APIs. These communication APIs include WebRTC, which includes similiar capabilities to browsers and mobile apps and services.

CPaaS Features

CPaaS includes the following identifiable features:

  • An existing business app

  • Real-time voice, messaging, & video channels

  • APIs and SDKs for integrations

  • Reports and analytics to review usage data

  • Multiple programming languages

CPaaS Comparison

When comparing CPaaS products, consider the following factors:

  1. Customization: CPaaS products offer a wide range of communication channels to fit the needs of your business.

  2. Scalability: Most CPaaS vendors offer a pay-as-you-go plan, which allows businesses to expand their communications platform as they grow.

  3. Ease of Use: Choose a CPaaS platform that seamlessly integrates APIs into the existing app.

CPaaS Pricing Information

CPaaS vendors usually charge on a pay-as-you-go model or use a monthly fee per user. Businesses that choose the pay-as-you-go model only pay small fees for each message, call, or video chat. The monthly fee per user can range from $15/user/month to $25/user/month.


Related Categories

Frequently Asked Questions

What is a Communications Platform as a Service (CPaaS)?

CPaaS is a cloud-based platform that allows businesses to add real-time voice, messaging, and video into existing enterprise applications. Businesses can access these communication tools without having to rebuild the entire app.

What are the benefits of using a CPaaS?

CPaaS is essential for improving business communication stacks. Users can easily seamlessly change communication channels in a single app.

What is the best CPaaS?

The CPaaS with the most reviews on TrustRadius is Twilio, which is recommended for small to medium-sized businesses. WhatsApp Business and TextMagic also received positive reviews for affordability.

How much does CPaaS cost?

CPaaS vendors usually charge on a pay-as-you-go model or use a monthly fee per user. The monthly fee per user can range from $15/user/month to $25/user/month.