What users are saying about

1&1

6 Ratings

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21 Ratings

1&1

6 Ratings
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Score 7.6 out of 101

WP Engine<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.5 out of 101

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Likelihood to Recommend

1&1

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
Emily P profile photo

WP Engine

I think WP Engine is great for any company that wants a fully-featured WordPress host with several safety and security mechanisms. From automatic backups, to security management, to caching & CDN, all the tools are provided to deploy a world-class WordPress website.If budget is a concern, there are cheaper hosts but they offer fewer tools.If complicated server access or complicated proxying setups are required, I would not go with WP Engine. For example, last time I checked their documentation, they do not support reverse proxying to their sites. For complicated situations where reverse proxying is required, a different solution may be necessary.
Alec Dibble profile photo

Pros

  • Their uptime is outstanding.
  • They have great customer support with real people.
  • They have all the technologies available I need to run my website.
  • Their dashboard is easy to use.
Emily P profile photo
  • 24/7 Chat and phone support is fantastic.
  • Their 3 tier system for Dev, staging, and Production on all WP site is great for working on and experimenting with layouts and plugins
  • The Daily backup points and easy way to restore those backups with once click means I can update plugins and make changes without having to worry.
Collin Berg profile photo

Cons

  • I wish they'd let you use other SSL providers.
Emily P profile photo
  • Customer support, while responsive, is usually not available outside of business hours (making it difficult to get things done during evening/weekend downtime if help is required)
  • Upgrading between versions of PHP on the server can be problematic as it requires support intervention and, in a few cases, migrating DNS records for hosted sites.
  • The PHP environments provided are not very flexible. Some modules that might be present on other hosts (or required for certain custom WordPress plugins/themes) are merely unavailable.
Eric Mann profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
WP Engine3.0
Based on 1 answer
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
Joe Preston profile photo

Support

No score
No answers yet
No answers on this topic
WP Engine9.0
Based on 1 answer
They are quite responsive and not done. I liked the support team's personalities overall and when there were problems, they were quite helpful. I did, in fact, feel special at WP Engine.
Joe Preston profile photo

Alternatives Considered

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
Emily P profile photo
WP Engine was cheaper than the alternatives, and our site was already present on their servers. It wasn't so much a choice of WP Engine over another hosting company as it was a choice to stay with WP Engine rather than invest the time required to switch to another provider. All three hosts have quality offerings, and are well worth their disparate prices. That being said, choosing Pantheon or Liquid Web over WP Engine would likely have given us more control over the environment, but would have cost us more financially over time.
Eric Mann profile photo

Return on Investment

  • There is no downtime so we appear dependable to our customers.
  • The cost of 1&1 is very reasonable.
Emily P profile photo
  • Positive: Data recovery
  • Positive: Change history
  • Positive: Hosting multiple sites on one account
No photo available

Pricing Details

1&1

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WP Engine

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details