What users are saying about

1&1

6 Ratings

WP Engine

18 Ratings

1&1

6 Ratings
Score 7.6 out of 101

WP Engine

18 Ratings
Score 9.4 out of 101

Add comparison

Likelihood to Recommend

1&1

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.

WP Engine

We recommend WP Engine for clients who intend to use their site to make a living, who want reliability and uptime they can count on, and who don't want to worry about hiring server security or upkeep experts. The cost savings of using WP Engine over hiring a server security expert is justification alone. However, for clients who want a simple site hosted as a 'brochure' for their services or cost is a constraint, we recommend using DigitalOcean.

Pros

  • Their uptime is outstanding.
  • They have great customer support with real people.
  • They have all the technologies available I need to run my website.
  • Their dashboard is easy to use.
  • WP Engine has nightly backups of Production and Staging environments.
  • WP Engine has phenomenal live chat support; I've never had a problem that hasn't been resolved within a few minutes.
  • Before performing any automatic WordPress core updates, WP Engine is diligent about sending notices telling when it's going to update. They allow you to defer the automatic updates.
  • WP Engine is by far the fastest web host for WordPress websites. There is almost no need for caching plugins in WordPress, as WP Engine takes pride in it's WordPress hosting speeds.

Cons

  • I wish they'd let you use other SSL providers.
  • They have "Staging" and Transferable" website installs which I've spoken to representatives about and still don't totally get. I know what they're meant for, but the limitations on each are different and I don't get it.
  • There's no CPanel like other WordPress websites, so things are done differently an it takes some getting used to.

Likelihood to Renew

No score
No answers yet
No answers on this topic
WP Engine3.0
Based on 1 answer
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.

Support

No score
No answers yet
No answers on this topic
WP Engine9.0
Based on 1 answer
They are quite responsive and not done. I liked the support team's personalities overall and when there were problems, they were quite helpful. I did, in fact, feel special at WP Engine.

Alternatives Considered

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
WP Engine was cheaper than the alternatives, and our site was already present on their servers. It wasn't so much a choice of WP Engine over another hosting company as it was a choice to stay with WP Engine rather than invest the time required to switch to another provider. All three hosts have quality offerings, and are well worth their disparate prices. That being said, choosing Pantheon or Liquid Web over WP Engine would likely have given us more control over the environment, but would have cost us more financially over time.

Return on Investment

  • There is no downtime so we appear dependable to our customers.
  • The cost of 1&1 is very reasonable.
  • Positive: Data recovery
  • Positive: Change history
  • Positive: Hosting multiple sites on one account

Pricing Details

1&1

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WP Engine

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details