What users are saying about

10000ft

2 Ratings

Apptivo

4 Ratings

10000ft

2 Ratings
Score 5.2 out of 101

Apptivo

4 Ratings
Score 8 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
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Feature Rating Comparison

Project Management

10000ft
3.5
Apptivo
Task Management
10000ft
6.0
Apptivo
Resource Management
10000ft
6.0
Apptivo
Gantt Charts
10000ft
2.0
Apptivo
Scheduling
10000ft
2.0
Apptivo
Workflow Automation
10000ft
2.0
Apptivo
Team Collaboration
10000ft
1.0
Apptivo
Document Management
10000ft
2.0
Apptivo
Email integration
10000ft
1.0
Apptivo
Timesheet Tracking
10000ft
7.0
Apptivo
Change request and Case Management
10000ft
2.0
Apptivo
Budget and Expense Management
10000ft
7.0
Apptivo

Professional Services Automation

10000ft
5.0
Apptivo
Quotes/estimates
10000ft
6.0
Apptivo
Invoicing
10000ft
2.0
Apptivo
Project & financial reporting
10000ft
7.0
Apptivo

Sales Force Automation

10000ft
Apptivo
4.7
Customer data management / contact management
10000ft
Apptivo
8.7
Workflow management
10000ft
Apptivo
6.8
Territory management
10000ft
Apptivo
4.5
Opportunity management
10000ft
Apptivo
4.5
Integration with email client (e.g., Outlook or Gmail)
10000ft
Apptivo
6.0
Quote & order management
10000ft
Apptivo
1.0
Interaction tracking
10000ft
Apptivo
1.8
Channel / partner relationship management
10000ft
Apptivo
4.5

Customer Service & Support

10000ft
Apptivo
5.7
Case management
10000ft
Apptivo
7.7
Help desk management
10000ft
Apptivo
3.6

Marketing Automation

10000ft
Apptivo
4.5
Lead management
10000ft
Apptivo
4.5
Email marketing
10000ft
Apptivo
4.5

CRM Project Management

10000ft
Apptivo
7.3
Task management
10000ft
Apptivo
8.7
Billing and invoicing management
10000ft
Apptivo
4.5
Reporting
10000ft
Apptivo
8.7

Customization

10000ft
Apptivo
6.4
Custom fields
10000ft
Apptivo
6.4
Custom objects
10000ft
Apptivo
6.4

Security

10000ft
Apptivo
9.8
Single sign-on capability
10000ft
Apptivo
9.9
Role-based user permissions
10000ft
Apptivo
9.7

Platform

10000ft
Apptivo
9.7
Mobile access
10000ft
Apptivo
9.7

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
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  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
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Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
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No score
No answers yet
No answers on this topic

Usability

No score
No answers yet
No answers on this topic
Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
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Implementation

No score
No answers yet
No answers on this topic
Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
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Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
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Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
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  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
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Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details