What users are saying about
4 Ratings
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69 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Bitrix24

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69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

Feature Rating Comparison

Project Management

10000ft
8.9
Bitrix24
7.6
Task Management
10000ft
8.0
Bitrix24
8.0
Resource Management
10000ft
10.0
Bitrix24
Gantt Charts
10000ft
10.0
Bitrix24
7.7
Scheduling
10000ft
10.0
Bitrix24
7.5
Workflow Automation
10000ft
8.0
Bitrix24
8.0
Team Collaboration
10000ft
10.0
Bitrix24
Support for Agile Methodology
10000ft
10.0
Bitrix24
Support for Waterfall Methodology
10000ft
10.0
Bitrix24
Document Management
10000ft
8.0
Bitrix24
Email integration
10000ft
8.0
Bitrix24
Mobile Access
10000ft
8.0
Bitrix24
7.2
Timesheet Tracking
10000ft
8.0
Bitrix24
Change request and Case Management
10000ft
8.0
Bitrix24
Budget and Expense Management
10000ft
8.0
Bitrix24
Search
10000ft
Bitrix24
7.4
Visual planning tools
10000ft
Bitrix24
7.9

Professional Services Automation

10000ft
5.0
Bitrix24
Quotes/estimates
10000ft
6.0
Bitrix24
Invoicing
10000ft
2.0
Bitrix24
Project & financial reporting
10000ft
7.0
Bitrix24

Communication

10000ft
Bitrix24
7.7
Chat
10000ft
Bitrix24
7.9
Notifications
10000ft
Bitrix24
7.7
Discussions
10000ft
Bitrix24
8.1
Surveys
10000ft
Bitrix24
8.4
Internal knowledgebase
10000ft
Bitrix24
7.6
Integrates with GoToMeeting
10000ft
Bitrix24
7.2
Integrates with Gmail and Google Hangouts
10000ft
Bitrix24
7.3
Integrates with Outlook
10000ft
Bitrix24
7.6

File Sharing & Management

10000ft
Bitrix24
7.8
Versioning
10000ft
Bitrix24
7.6
Video files
10000ft
Bitrix24
7.5
Audio files
10000ft
Bitrix24
7.6
Document collaboration
10000ft
Bitrix24
8.0
Access control
10000ft
Bitrix24
7.8
Advanced security features
10000ft
Bitrix24
7.5
Integrates with Google Drive
10000ft
Bitrix24
8.0
Device sync
10000ft
Bitrix24
8.1

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Bitrix24

No score
No answers yet
No answers on this topic

Usability

10000ft

No score
No answers yet
No answers on this topic

Bitrix24

Bitrix24 7.9
Based on 11 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Bitrix24

Bitrix24 7.9
Based on 11 answers
It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
Theo Alexander | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Bitrix24

  • We have been able to save on other applications such as the videoconferences that we now do at Bitrix24
  • By having better organization of tasks, we save time and are more efficient by being able to prioritize tasks easily
  • We improve customer service by following up and automating events that help us better follow up on negotiations
Anonymous | TrustRadius Reviewer

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

10000ft Editions & Modules

Additional Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    10000ft
    8.4
    Bitrix24
    7.8

    Likelihood to Renew

    10000ft
    4.0
    Bitrix24

    Usability

    10000ft
    Bitrix24
    7.9

    Support Rating

    10000ft
    10.0
    Bitrix24
    7.9

    Add comparison