What users are saying about
2 Ratings
67 Ratings
2 Ratings
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Score 5.4 out of 101
67 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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Clarizen

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
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Feature Rating Comparison

Project Management

10000ft
3.5
Clarizen
6.5
Task Management
10000ft
6.0
Clarizen
8.4
Resource Management
10000ft
6.0
Clarizen
7.5
Gantt Charts
10000ft
2.0
Clarizen
4.1
Scheduling
10000ft
2.0
Clarizen
8.7
Workflow Automation
10000ft
2.0
Clarizen
6.2
Team Collaboration
10000ft
1.0
Clarizen
7.9
Document Management
10000ft
2.0
Clarizen
6.6
Email integration
10000ft
1.0
Clarizen
7.2
Timesheet Tracking
10000ft
7.0
Clarizen
7.8
Change request and Case Management
10000ft
2.0
Clarizen
4.9
Budget and Expense Management
10000ft
7.0
Clarizen
5.5
Support for Agile Methodology
10000ft
Clarizen
5.0
Support for Waterfall Methodology
10000ft
Clarizen
6.1
Mobile Access
10000ft
Clarizen
4.9

Professional Services Automation

10000ft
5.0
Clarizen
3.5
Quotes/estimates
10000ft
6.0
Clarizen
Invoicing
10000ft
2.0
Clarizen
Project & financial reporting
10000ft
7.0
Clarizen
4.6
Integration with accounting software
10000ft
Clarizen
2.5

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
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  • Time tracking functionality. This was probably the most important aspect of Clarizen for us, and as far as time tracking software goes, it gets the job done.
  • Expense report functionality
  • Backend reports and analytics of time tracking
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Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • Yes, Clarizen has time tracking functionality. But in the end, so does much other software, and they do it with a better, less confusing interface which is one of the reasons our organization ended up switching. The platform was crowded and made it confusing for users who only used it to track time (like me).
  • Our organization also wanted software that would better house PTO information, in addition to time tracking, and Clarizen's program wasn't efficient enough.
  • The point above also goes with expenses. We wanted a more diligent and robust expense report system. For our needs, Clarizen wasn't it.
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Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
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Clarizen7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
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Usability

No score
No answers yet
No answers on this topic
Clarizen7.3
Based on 5 answers
easy to use and it is very effective for meeting our project management requiremtns
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Reliability and Availability

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

No score
No answers yet
No answers on this topic
Clarizen8.8
Based on 5 answers
Any questions we pose to Clarizen are addressed immediately and I receive an answer usually within a matter of hours as opposed to days with other software companies. Clarizen really works hard to get back to it customers quickly and it is well appreciated. When you have a question or struggling, timeliness is important.
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In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
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Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
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Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
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Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP profile photo

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
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  • As an employee using it for time tracking, I did not see the ROI. We have since switched to Open Air.
April Muller profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

10000ft More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information