What users are saying about

10000ft

2 Ratings

Clarizen

65 Ratings

10000ft

2 Ratings
Score 5.2 out of 101

Clarizen

65 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

Clarizen

I have had the pleasure of seeing Clarizen implemented in many different ways by many different organizations. I attended an event where we received presentations from a few organizations and I was blown away at the vast differences in implementations. Clarizen is not a one size fits all. Clarizen is a "How can we fit you" company. There is one key question to ask during a selection process. What are my requirements? Clarizen will meet them, will others? Here were our key requirements (I fully expect yours to be different):
  • Robust API tool set to connect with existing technologies
  • Versatile in order to fit in the “middle” of TCiCT’s environment
  • Capture project metrics – particularly effort/time tracking
  • Give PMO insights into project costs and actual resource utilization
  • Store and organize work notes
  • Enable ongoing, real-time project visibility
  • Accessible by all necessary team members, not just PMO staff
  • User friendly to avoid triggering change management issues
Sean Woods, PMP profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
Clarizen
7.0
Task Management
10000ft
6.0
Clarizen
8.7
Resource Management
10000ft
6.0
Clarizen
8.6
Gantt Charts
10000ft
2.0
Clarizen
5.5
Scheduling
10000ft
2.0
Clarizen
8.4
Workflow Automation
10000ft
2.0
Clarizen
6.5
Team Collaboration
10000ft
1.0
Clarizen
7.2
Document Management
10000ft
2.0
Clarizen
7.8
Email integration
10000ft
1.0
Clarizen
8.6
Timesheet Tracking
10000ft
7.0
Clarizen
8.2
Change request and Case Management
10000ft
2.0
Clarizen
6.8
Budget and Expense Management
10000ft
7.0
Clarizen
6.5
Support for Agile Methodology
10000ft
Clarizen
5.0
Support for Waterfall Methodology
10000ft
Clarizen
4.0
Mobile Access
10000ft
Clarizen
5.5

Professional Services Automation

10000ft
5.0
Clarizen
4.2
Quotes/estimates
10000ft
6.0
Clarizen
Invoicing
10000ft
2.0
Clarizen
Project & financial reporting
10000ft
7.0
Clarizen
4.2

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available
  • Resource planning
  • Reporting
  • Ad hoc queries
  • Advanced project management
Peter Koch profile photo

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
No photo available
  • Clarizen's product is always growing and adjusting to their client's needs. When I find something the product won't do, I submit it to support for review and more than a few times, I've seen my specific need addressed in a future update. So while I may find certain weaknesses once in a while, and it does take a little time to see the results of those requests, I can be assured that my request hasn't fallen upon deaf ears.
  • The pricing structure for Clarizen is simple to understand but if you have a large organization who has never used a system like this to manage projects before, sticker shock is something you'll want to watch out for. It is less than competitive products but still can be bit eye-opening if you're new to paying for software per month, per user.
No photo available

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available
Clarizen7.5
Based on 27 answers
We are a mid-size contract research organization and this software was a bit overkill for our team as a whole. From a project management perspective, I thought the software was spectacular. It definitely helped me organize and visualize what was happening in all of my projects. I liked the layout, interface, and ability to add as many details as I wanted (in a time dependent manner). There was a little bit of a learning curve, but not bad at all. The challenges were on the accounting/finance side and with some of our technical staff. Our accounting and finance folks found it challenging to transfer all of our client, inventory, and procedural information into Clarizen. We did not have an easy way to port information from our current system (Quickbooks) to clarizen. Technical staff pushed back on the daily requirements to accurately manage their assigned tasks. They were, in many cases, reluctant to learn a new on-line system. If you team isn't too tech savvy, roll out of this product will be a challenge.
Carlos Chang profile photo

Usability

No score
No answers yet
No answers on this topic
Clarizen7.3
Based on 5 answers
Clarizen is extremely user friendly, I didn't give it a 10 because to truly configure the system to conform to your organizations processes requires a bit more education. This is not a negative mark.
Sean Woods, PMP profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

No score
No answers yet
No answers on this topic
Clarizen8.8
Based on 5 answers
Their staff cares, not just about your problem, but the success of your company. They are there at every turn to help you with a problem, big or small
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In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
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Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Many video tutorials, offers of webinars are available all the time.
Shel Hankley profile photo

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
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Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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Clarizen is miles ahead of MS Project in terms of ease of use and connectivity. It also provides for changes to be made along with dependencies in a much simpler fashion.
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Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available
  • As an employee using it for time tracking, I did not see the ROI. We have since switched to Open Air.
April Muller profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

10000ft More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information