What users are saying about

10000ft

2 Ratings

Clarizen

64 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

Clarizen

64 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Clarizen

I have had the pleasure of seeing Clarizen implemented in many different ways by many different organizations. I attended an event where we received presentations from a few organizations and I was blown away at the vast differences in implementations. Clarizen is not a one size fits all. Clarizen is a "How can we fit you" company. There is one key question to ask during a selection process. What are my requirements? Clarizen will meet them, will others? Here were our key requirements (I fully expect yours to be different):
  • Robust API tool set to connect with existing technologies
  • Versatile in order to fit in the “middle” of TCiCT’s environment
  • Capture project metrics – particularly effort/time tracking
  • Give PMO insights into project costs and actual resource utilization
  • Store and organize work notes
  • Enable ongoing, real-time project visibility
  • Accessible by all necessary team members, not just PMO staff
  • User friendly to avoid triggering change management issues

Feature Rating Comparison

Project Management

10000ft
3.5
Clarizen
6.9
Task Management
10000ft
6.0
Clarizen
8.8
Resource Management
10000ft
6.0
Clarizen
8.6
Gantt Charts
10000ft
2.0
Clarizen
5.5
Scheduling
10000ft
2.0
Clarizen
8.2
Workflow Automation
10000ft
2.0
Clarizen
6.5
Team Collaboration
10000ft
1.0
Clarizen
7.2
Document Management
10000ft
2.0
Clarizen
7.5
Email integration
10000ft
1.0
Clarizen
8.6
Timesheet Tracking
10000ft
7.0
Clarizen
8.1
Change request and Case Management
10000ft
2.0
Clarizen
6.6
Budget and Expense Management
10000ft
7.0
Clarizen
6.6
Support for Agile Methodology
10000ft
Clarizen
5.0
Support for Waterfall Methodology
10000ft
Clarizen
4.0
Mobile Access
10000ft
Clarizen
5.5

Professional Services Automation

10000ft
5.0
Clarizen
4.6
Quotes/estimates
10000ft
6.0
Clarizen
Invoicing
10000ft
2.0
Clarizen
Project & financial reporting
10000ft
7.0
Clarizen
4.6

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • Social media is a huge part of our modern lives. Clarizen has taken this and adopted simple concepts, such as using "#" and "@" to easily connect projects, people, tasks, etc to the message board. It makes for quick reference and tagging.
  • Many people are not open to learning new tools. Clarizen's open session is great for learning new tricks and tools. Even better, when you are in a hurry you may jump in, ask a question, get you answers and continue on.
  • Clarizen does not want their product to be a mystery. There are many tutorials, QnA sessions, discussions and even one on one training. I was able to set everything up quickly and easily with these tools

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • Integration – any SAAS provider has to have seamless integration in mind. They have a lot of work to do, but they are getting there. The amount of development required has been very intensive to get it to work
  • Clarizen can only accept data imports (data loads) from MS Project – because of that we couldn’t import data from Basecamp. That means we have had to continue to use Basecamp in parallel to finish those projects.
  • Only accepting MS project for imports is a huge oversight
  • Communication with 3rd parties e.g. customers – Basecamp does that much better.
  • They are based in Israel, so that presents a few challenges like you cannot access on Fridays (Saturday in Israel). They now have opened a small office in San Francisco to alleviate this problem

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Clarizen7.5
Based on 27 answers
We just renewed for the 2nd year! Love the application.

Usability

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Clarizen7.3
Based on 5 answers
easy to use and it is very effective for meeting our project management requiremtns

Reliability and Availability

No score
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Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.

Performance

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Clarizen9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.

Support

No score
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Clarizen8.8
Based on 5 answers
Any questions we pose to Clarizen are addressed immediately and I receive an answer usually within a matter of hours as opposed to days with other software companies. Clarizen really works hard to get back to it customers quickly and it is well appreciated. When you have a question or struggling, timeliness is important.

In-Person Training

No score
No answers yet
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Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here

Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Microsoft Project - I found Project easier to use overall just due to familiarity with Microsoft tools, being that clarizen is web based I found several occasions where you would have to refresh your browser for changes to take place. That could be frustrating from time to time

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • It has definitely helped increase employee efficiency.
  • We are able to quantify the amount work from all of our departments to see which department we may need to hire an extra employee for.
  • Clarizen allows us to hold employees responsible for work they completed or did not complete.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

10000ft More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information