10000ft vs. Certinia PS Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
10000ft
Score 6.1 out of 10
N/A
10,000ft is a high-level resource planning and insights tool for project management that serves as visual resource planning software.
$9
per month per user
Certinia PS Cloud
Score 8.3 out of 10
N/A
Certinia PS Cloud software is a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because the solution works natively with Force.com, it utilizes the same data for sales, services and finance on one system.N/A
Pricing
10000ftCertinia PS Cloud
Editions & Modules
Pro
$9
per month per user
Business
$32
per month per user
Enterprise
Contact Sales
per month per user
No answers on this topic
Offerings
Pricing Offerings
10000ftCertinia PS Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIf billed yearly, Pro version is offered at a discounted rate of $7/user/month and Business is offered at $25/user/month.—
More Pricing Information
Features
10000ftCertinia PS Cloud
Project Management
Comparison of Project Management features of Product A and Product B
10000ft
4.5
4 Ratings
50% below category average
Certinia PS Cloud
-
Ratings
Task Management6.54 Ratings00 Ratings
Resource Management8.04 Ratings00 Ratings
Gantt Charts9.03 Ratings00 Ratings
Scheduling7.04 Ratings00 Ratings
Workflow Automation4.14 Ratings00 Ratings
Team Collaboration4.03 Ratings00 Ratings
Support for Agile Methodology1.02 Ratings00 Ratings
Support for Waterfall Methodology1.02 Ratings00 Ratings
Document Management6.03 Ratings00 Ratings
Email integration1.03 Ratings00 Ratings
Mobile Access1.02 Ratings00 Ratings
Timesheet Tracking7.03 Ratings00 Ratings
Change request and Case Management3.64 Ratings00 Ratings
Budget and Expense Management3.64 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
10000ft
5.0
2 Ratings
39% below category average
Certinia PS Cloud
-
Ratings
Quotes/estimates6.01 Ratings00 Ratings
Invoicing2.01 Ratings00 Ratings
Project & financial reporting7.02 Ratings00 Ratings
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10000ftCertinia PS Cloud
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SAP Ruum
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Planview AdaptiveWork
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Score 6.8 out of 10
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Score 9.2 out of 10
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User Ratings
10000ftCertinia PS Cloud
Likelihood to Recommend
6.5
(4 ratings)
9.0
(13 ratings)
Likelihood to Renew
4.0
(1 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
10.0
(1 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
10000ftCertinia PS Cloud
Likelihood to Recommend
Artefact Product Group, LLC
I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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Certinia
PSA is great at capturing all the data you would need to accurately track and report on consulting projects. It captures project financials, calculates projected GM%, and (among others) allows for hourly tracking of employees, which breaks it up between billable and non-billable for utilization tracking to accurately understand costs. However, the user interface is tough to learn, and the stability of the data reporting functions is questionable. This tool would be great for smaller consulting shops that fit the standard contracting mold. If your business is fairly straightforward without a lot of shades of gray, you shouldn't have much trouble with the tool. However, if your business practices have a lot of exceptions based on clients, then you'll have a tall administrative task on your hands.
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Pros
Artefact Product Group, LLC
  • Clear views
  • Employees said it was easy to use
  • They liked that it reflects changes immediately (or nearly immediately)
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Certinia
  • The biggest strength of FinancialForce PSA is that it's built upon the force.com platform, which means it is very easily customizable to our business needs.
  • Projects are easily created, as well as milestones and assignments.
  • "Actuals" (dollars and hours) are calculated automatically, and are easily reported on.
  • Resources are easily managed by using the Resource Planner
  • FinancialForce PSA support is outstanding!
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Cons
Artefact Product Group, LLC
  • The only problem I have with 10000ft is that the design/UI has started to feel a little outdated.
  • I would like to have pre-done integrations with other platforms.
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Certinia
  • The product is still maturing as a full featured PSA tool. The feature roadmap is compelling but is still being built out.
  • Tool is ideal for managing a services business. It is not yet a project manager tool.
  • Limited reporting
  • Maturing change order process
  • Limited integration to back-end financial systems beyond Financial Force Financials. We use Netsuite.
  • The underlying SalesForce UI is constrained and can be keystroke intensive at times
  • Limited archiving of historical data
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Likelihood to Renew
Artefact Product Group, LLC
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
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Certinia
There is another PSA software program that we have been looking into (DreamFactory) that could potentially replace FinancialForce PSA in our organization. Like FinancialForce PSA, it is cloud based on the force.com platform. Licensing is slightly less than FinancialForce PSA, and the Resource Management tool is far superior to FinancialForce PSA. With that said, our renewal falls in Q4 2014 and I don't foresee us implementing a new system this fiscal year.
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Usability
Artefact Product Group, LLC
No answers on this topic
Certinia
It is maturing and does what it does well although it is not fully complete.

Integration to SF is great.

Gives great visibility to incoming services projects and allows the staffing process to start on pipeline deals.

There are certain processes that take more click-throughs then needed so there are refinement opportunities around the UI.

The resource management screen and project status views have really matured since our original purchase, and while not perfect, allow business leaders to do their jobs.

Configurations vs. customizations. We seem to have to bring in an Apex developer to do a customization for changes I would think could be configuration settings
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Reliability and Availability
Artefact Product Group, LLC
No answers on this topic
Certinia
We have maybe had 1-2 outages over 3 years.
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Performance
Artefact Product Group, LLC
No answers on this topic
Certinia
Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
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Support Rating
Artefact Product Group, LLC
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
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Certinia
Every time I submit a new help request, whether it's an actual help request or just a question about FinancialForce PSA, I always feel that I'm receiving world class support. The support we receive from FinancialForce PSA is always very detailed and professional. There are some requests that take longer than other for the initial response, which is why I did not give a full 10.
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In-Person Training
Artefact Product Group, LLC
No answers on this topic
Certinia
It was fine.
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Implementation Rating
Artefact Product Group, LLC
No answers on this topic
Certinia
Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
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Alternatives Considered
Artefact Product Group, LLC
Lower cost, easier interface, lower learning curve. More use it than past software b/c of these reasons. We use it now daily instead of as needed.
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Certinia
FF PSA is a robust Project Management solution that can be configured to fits any size business. We have tried several other applications and PSA so far has met and exceeded our needs. We run our day to day operations on Salesforce so having a solution that is native was a must have. PSA met that requirement and much more.
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Return on Investment
Artefact Product Group, LLC
  • Better at adjusting budgets in real-time
  • Gets us away from complex spreadsheets like Excel and Sheets
  • Feels like we have been a bit more scalable in our approach thanks to this software
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Certinia
  • FinancialForce PSA has helped us improve our data tracking and allows us to get more granular about our financial information and performance.
  • PSA has given more tools and reports to individual contributors to take greater ownership over their own data, and has increased accountability across the organization.
  • PSA has added a fairly hefty administrative burden to individuals, project managers, and our financial team.
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ScreenShots