What users are saying about

10000ft

2 Ratings

10000ft

2 Ratings
Score 5.2 out of 101

Freshsales CRM

5 Ratings
Score 9 out of 101

Add comparison

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Freshsales CRM

Freshsales is great for intermediate CRM users. It is less appropriate for freelancers and better suited for agencies or bigger organizations.

Feature Rating Comparison

Project Management

10000ft
3.5
Freshsales CRM
Task Management
10000ft
6.0
Freshsales CRM
Resource Management
10000ft
6.0
Freshsales CRM
Gantt Charts
10000ft
2.0
Freshsales CRM
Scheduling
10000ft
2.0
Freshsales CRM
Workflow Automation
10000ft
2.0
Freshsales CRM
Team Collaboration
10000ft
1.0
Freshsales CRM
Document Management
10000ft
2.0
Freshsales CRM
Email integration
10000ft
1.0
Freshsales CRM
Timesheet Tracking
10000ft
7.0
Freshsales CRM
Change request and Case Management
10000ft
2.0
Freshsales CRM
Budget and Expense Management
10000ft
7.0
Freshsales CRM

Professional Services Automation

10000ft
5.0
Freshsales CRM
Quotes/estimates
10000ft
6.0
Freshsales CRM
Invoicing
10000ft
2.0
Freshsales CRM
Project & financial reporting
10000ft
7.0
Freshsales CRM

Sales Force Automation

10000ft
Freshsales CRM
8.5
Customer data management / contact management
10000ft
Freshsales CRM
9.3
Workflow management
10000ft
Freshsales CRM
8.0
Territory management
10000ft
Freshsales CRM
7.7
Opportunity management
10000ft
Freshsales CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
10000ft
Freshsales CRM
9.0
Interaction tracking
10000ft
Freshsales CRM
9.3
Channel / partner relationship management
10000ft
Freshsales CRM
7.1

Marketing Automation

10000ft
Freshsales CRM
8.7
Lead management
10000ft
Freshsales CRM
9.7
Email marketing
10000ft
Freshsales CRM
7.7

CRM Project Management

10000ft
Freshsales CRM
7.7
Task management
10000ft
Freshsales CRM
8.6
Reporting
10000ft
Freshsales CRM
6.7

CRM Reporting & Analytics

10000ft
Freshsales CRM
8.3
Forecasting
10000ft
Freshsales CRM
7.5
Pipeline visualization
10000ft
Freshsales CRM
10.0
Customizable reports
10000ft
Freshsales CRM
7.5

Customization

10000ft
Freshsales CRM
7.0
Custom fields
10000ft
Freshsales CRM
8.0
Custom objects
10000ft
Freshsales CRM
6.0

Security

10000ft
Freshsales CRM
8.0
Single sign-on capability
10000ft
Freshsales CRM
8.0
Role-based user permissions
10000ft
Freshsales CRM
8.0

Platform

10000ft
Freshsales CRM
9.0
Mobile access
10000ft
Freshsales CRM
9.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • It really helps with prospecting and closing deals
  • It has a great UI, far way better than much of the CRMs on the market
  • It has an awesome points system for leads qualification
  • It has an integrated phone number that you can activate so you can log and record your calls directly to the CRM platform
  • It's really easy to use and understand
  • Sales campaign and workflows really make your life easier when following up on prospects/contacts

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • It would be great if you could manage the system scores for leads qualifications (like when a lead interacts with your emails it adds a point when it might be a cold lead)
  • Support help could respond a little faster when having problems (we were almost a week with a problem and the answers we got from them were every two days when it was something urgent)

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No score
No answers yet
No answers on this topic

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
The best part of Freshsales CRM it's that is an all-in-one CRM for prospecting and sales teams. It has lead scoring, task, and pending messages management, bulk emails, sales campaigns, workflow for automatization of different things, just to name a few. In many of the CRMs, the problem is that you need to use more than one app to get all of this, or you need to pay extremely high prices for a small team/business plus the integrations with other automatization apps.

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • Freshsales has saved us at least 50% of the time to store and retrieve leads data for future marketing.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
10000ft Editions & Modules
10000ft
Additional Pricing Details

Freshsales CRM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Freshsales CRM Editions & Modules
Freshsales CRM
Edition
SPROUT
$01
BLOSSOM
$121
GARDEN
$251
ESTATE
$491
1. /user/month
Additional Pricing Details