What users are saying about

10000ft

2 Ratings

Glip

22 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

Glip

22 Ratings
Score 8 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Glip

Being a new entrant (in other words, a Challenger to more established players), Glip should try harder to delight users. I feel that it covers well all the basic use cases, but so do similar tools that are already proven and validated. The switching cost for this type of communication platform is big.

Feature Rating Comparison

Project Management

10000ft
3.5
Glip
7.8
Task Management
10000ft
6.0
Glip
7.8
Resource Management
10000ft
6.0
Glip
Gantt Charts
10000ft
2.0
Glip
Scheduling
10000ft
2.0
Glip
Workflow Automation
10000ft
2.0
Glip
Team Collaboration
10000ft
1.0
Glip
Document Management
10000ft
2.0
Glip
Email integration
10000ft
1.0
Glip
Timesheet Tracking
10000ft
7.0
Glip
Change request and Case Management
10000ft
2.0
Glip
Budget and Expense Management
10000ft
7.0
Glip

Professional Services Automation

10000ft
5.0
Glip
Quotes/estimates
10000ft
6.0
Glip
Invoicing
10000ft
2.0
Glip
Project & financial reporting
10000ft
7.0
Glip

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • The chat functionality of Glip is fantastic, and even their mobile app is really good. The software is truly platform-agnostic. My team uses Mac, Windows and Chrome OS as well as iOS and Android.
  • The task functionality is well-designed and intuitive. It's very helpful to have access to tasks regardless of device or location, and the ability to create tasks from messages is surprisingly handy.
  • The notes functionality is a great way to store information that the whole team or just a few members need access to. We also use it for mark-up occasionally, since it has the ability to leave comments pinned to a location on the document or image.
  • We have the option of inviting clients to join Glip. This isn't something my team uses at this point, but it's an option.

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • Would love it if Glip had a survey feature, so you could survey a team on a topic
  • Calendar interface could be better

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Glip9.0
Based on 2 answers
Very likely we will renew unless the closest competitor lowers its price tiers.

Usability

No score
No answers yet
No answers on this topic
Glip8.0
Based on 2 answers
Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.

Support

No score
No answers yet
No answers on this topic
Glip9.1
Based on 1 answer
You get to chat real time with the CEO :)

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
We moved from Skype to Glip primarily because we went with Ring Central for our phones, and Glip is included and integrates with Ring Central. It also adds far more funcationality than Skype in one package

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • Stronger communication between employees.
  • Lends well to our culture with the gifs and fun chat capabilities.
  • Dead time when product is updating.
  • Unable to communicate when glitches or errors with the product occur.
  • Faster communication response time with employees.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Glip

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details