What users are saying about

10000ft

2 Ratings

Insightly

Top Rated
531 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

Insightly

Top Rated
531 Ratings
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Insightly

Our business utilizes Insightly as a basic CRM storing customer basic information, tracking pipelines and task functionality. We have benefitted, pre-subscription pricing of $15 per user, per month, with the free version up to a certain amount of entries. Insightly helped us decide what we did and did not need for our company specifically, by being small business friendly. The basic features and basic theme make it easy to train staff for basic users' needs.

Feature Rating Comparison

Project Management

10000ft
3.5
Insightly
Task Management
10000ft
6.0
Insightly
Resource Management
10000ft
6.0
Insightly
Gantt Charts
10000ft
2.0
Insightly
Scheduling
10000ft
2.0
Insightly
Workflow Automation
10000ft
2.0
Insightly
Team Collaboration
10000ft
1.0
Insightly
Document Management
10000ft
2.0
Insightly
Email integration
10000ft
1.0
Insightly
Timesheet Tracking
10000ft
7.0
Insightly
Change request and Case Management
10000ft
2.0
Insightly
Budget and Expense Management
10000ft
7.0
Insightly

Professional Services Automation

10000ft
5.0
Insightly
Quotes/estimates
10000ft
6.0
Insightly
Invoicing
10000ft
2.0
Insightly
Project & financial reporting
10000ft
7.0
Insightly

Sales Force Automation

10000ft
Insightly
7.3
Customer data management / contact management
10000ft
Insightly
8.3
Workflow management
10000ft
Insightly
7.4
Territory management
10000ft
Insightly
6.1
Opportunity management
10000ft
Insightly
7.9
Integration with email client (e.g., Outlook or Gmail)
10000ft
Insightly
7.3
Contract management
10000ft
Insightly
6.5
Quote & order management
10000ft
Insightly
7.2
Interaction tracking
10000ft
Insightly
7.3
Channel / partner relationship management
10000ft
Insightly
7.7

Customer Service & Support

10000ft
Insightly
7.1
Case management
10000ft
Insightly
7.0
Call center management
10000ft
Insightly
7.2
Help desk management
10000ft
Insightly
7.1

Marketing Automation

10000ft
Insightly
7.2
Lead management
10000ft
Insightly
7.5
Email marketing
10000ft
Insightly
6.9

CRM Project Management

10000ft
Insightly
6.5
Task management
10000ft
Insightly
7.8
Billing and invoicing management
10000ft
Insightly
4.6
Reporting
10000ft
Insightly
7.2

CRM Reporting & Analytics

10000ft
Insightly
7.0
Forecasting
10000ft
Insightly
6.5
Pipeline visualization
10000ft
Insightly
7.2
Customizable reports
10000ft
Insightly
7.4

Customization

10000ft
Insightly
7.0
Custom fields
10000ft
Insightly
7.5
Custom objects
10000ft
Insightly
6.6
Scripting environment
10000ft
Insightly
6.8
API for custom integration
10000ft
Insightly
7.3

Security

10000ft
Insightly
7.9
Single sign-on capability
10000ft
Insightly
7.9
Role-based user permissions
10000ft
Insightly
7.9

Social CRM

10000ft
Insightly
6.7
Social data
10000ft
Insightly
6.8
Social engagement
10000ft
Insightly
6.5

Integrations with 3rd-party Software

10000ft
Insightly
6.0
Marketing automation
10000ft
Insightly
6.8
Compensation management
10000ft
Insightly
5.2

Platform

10000ft
Insightly
7.4
Mobile access
10000ft
Insightly
7.4

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • Follow up emails, different checklists, and the iPhone app makes it easy to stay on top of your tasks. Prior to this software, it was easier to accidentally forget to contact a customer or let a lead slip away.
  • I like that it is user friendly. I always find it easy to get through my day with a checkoff list. This product has helped me.
  • I have really appreciated the automated workflows that Insightly has afforded us going from opportunity to project and creating tasks based on where things are in the process.

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • I wish the mobile app was a little more robust. It's not super intuitive and I have had a hard time making use of all the functionality I need from my phone.
  • I do not like that sometimes it takes a while fo it to update on my end. I want something that is really fast, but I do think that sometimes it's my WiFi.
  • I honestly do not like the color that Insightly has set as their theme color.

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Insightly8.9
Based on 18 answers
Because we are doing well with Insightly and we expect to improve it

Usability

No score
No answers yet
No answers on this topic
Insightly8.5
Based on 47 answers
Because usability is one of the great things about Insightly

Reliability and Availability

No score
No answers yet
No answers on this topic
Insightly10.0
Based on 3 answers
Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.

Performance

No score
No answers yet
No answers on this topic
Insightly8.4
Based on 22 answers
The interface is very user friendly and easy to navigate. Reports can quickly be made, including custom fields.The website response has always been quick to load and has never been unavailable when I have needed access. They listen to requests for additional or custom features, and they hold workshops frequently to assist new and experienced users.

Support

No score
No answers yet
No answers on this topic
Insightly4.3
Based on 13 answers
I have never given any other software support a 10, but Insightly has really done a great job over the 3 years we have been using it. They are quick to respond, don't ask stupid questions, don't bump you to others, and every issue has been resolved in very short order.

Online Training

No score
No answers yet
No answers on this topic
Insightly9.0
Based on 5 answers
I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable

Implementation

No score
No answers yet
No answers on this topic
Insightly8.6
Based on 19 answers
Matching fields was easy, consider what customization you need, especially keywords to regroup.

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
What I like the best about Insightly is that I can see if and when an email was opened and any links/attachments. I love being able to create email templates so I don't have to type a full email. Insightly's app helps me to respond to leads in a timely manner by sending me notifications while on the go. I also love being able to check off each task for my opportunities. I am not an organized person, but having all my tasks done in advance, and checking off each task after a reminder, has saved me so much time.

Scalability

No score
No answers yet
No answers on this topic
Insightly7.7
Based on 6 answers
Would be nice to have certain allotment of memory per user

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • Since we're a start up there is no benchmark against which to measure the delta. Overall, I'm pleased with Insightly and feel it provides a solid, single program that helps us effectively manage our business.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

10000ft More Information

Insightly

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Insightly More Information