What users are saying about
3 Ratings
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Top Rated
200 Ratings
3 Ratings
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Score 7.3 out of 101

Jabber

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Top Rated
200 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

Jabber

Truly the flexibility of not being tethered to my desk is the greatest joy of Cisco Jabber. It is so beneficial for me to be able to go to other offices and be collaborating with others but still not miss important calls to keep work flowing. This tool goes a long way to making users available to communicate while getting work done. I would totally recommend this as it is a great tool for modern professional environments.
Eric Taylor profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
Jabber
7.8
Task Management
10000ft
6.0
Jabber
7.5
Resource Management
10000ft
6.0
Jabber
Gantt Charts
10000ft
2.0
Jabber
7.5
Scheduling
10000ft
2.0
Jabber
7.6
Workflow Automation
10000ft
2.0
Jabber
7.6
Team Collaboration
10000ft
1.0
Jabber
Document Management
10000ft
2.0
Jabber
Email integration
10000ft
1.0
Jabber
Timesheet Tracking
10000ft
7.0
Jabber
Change request and Case Management
10000ft
2.0
Jabber
Budget and Expense Management
10000ft
7.0
Jabber
Mobile Access
10000ft
Jabber
8.7
Search
10000ft
Jabber
8.0
Visual planning tools
10000ft
Jabber
7.5

Professional Services Automation

10000ft
5.0
Jabber
Quotes/estimates
10000ft
6.0
Jabber
Invoicing
10000ft
2.0
Jabber
Project & financial reporting
10000ft
7.0
Jabber

Communication

10000ft
Jabber
8.2
Chat
10000ft
Jabber
9.1
Notifications
10000ft
Jabber
8.7
Discussions
10000ft
Jabber
8.7
Surveys
10000ft
Jabber
7.0
Internal knowledgebase
10000ft
Jabber
7.7
Integrates with GoToMeeting
10000ft
Jabber
8.0
Integrates with Gmail and Google Hangouts
10000ft
Jabber
7.1
Integrates with Outlook
10000ft
Jabber
9.0

File Sharing & Management

10000ft
Jabber
7.5
Versioning
10000ft
Jabber
7.3
Video files
10000ft
Jabber
7.2
Audio files
10000ft
Jabber
7.5
Document collaboration
10000ft
Jabber
7.8
Access control
10000ft
Jabber
8.0
Advanced security features
10000ft
Jabber
7.3
Integrates with Google Drive
10000ft
Jabber
6.7
Device sync
10000ft
Jabber
8.5

Pros

10000ft

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available

Jabber

  • If individuals work for your company, their name and title is shown, as well as recent transactions you've had with them. In a dynamic environment such as the one I was employed, it was very organized and beneficial.
  • A strength of Jabber would be the integration involving alternate services a business might provide. It lets coworkers know if you are presenting a PowerPoint slide show by flashing "In Presentation Mode" which lets colleagues know not to message you at that time.
  • Everything works pretty smoothly and without a hitch. Another strength of Jabber is that it's been around long to enough to have many of the bugs and kinks worked out.
No photo available

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
No photo available

Jabber

  • There is no Linux client. I don't run a Linux workstation on my daily work, but I have colleagues who do. They struggle a bit with alternative clients in order to connect with Jabber. Most of them, if not all, do not have the capability to send or receive images in chats.
  • Jabber does not synchronize the conversations over multiple devices. My main computer is a Mac, and my backup computer runs on Windows. When Jabber is opened on both, one of the computer starts to receive all messages, while the other doesn't see them. I might lose some conversations just because they appear only on the other computer.
  • Jabber does not keep a server-side history of conversations. All conversations are stored only on the computer of the two people discussing. When switching to a new computer, we have to archive our conversations, otherwise we would lose them.
No photo available

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available

Jabber

Jabber 8.0
Based on 2 answers
because it is a program that contains all the work tools required by the organization for the operation and strengthening of communication among personnel.contains a series of tools that have been very positive for the optimization of the activities and tasks of the company.has represented a means of communication that the staff has assimilated and understood. has represented a means of communication that the staff has assimilated and understood.
FRANCO PIÑERO profile photo

Usability

10000ft

No score
No answers yet
No answers on this topic

Jabber

Jabber 9.0
Based on 5 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker profile photo

Support

10000ft

No score
No answers yet
No answers on this topic

Jabber

Jabber 9.1
Based on 5 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson profile photo

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
No photo available

Jabber

Jabber is much more user friendly than Cisco's IP Communicator. The clunky overall UI design of Cisco IP Communicator is not as appealing. The Jabber interface looks just like an instant messenger UI which makes it more user friendly as most of the larger corporations have a separate instant messenger application
No photo available

Return on Investment

10000ft

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available

Jabber

  • Apples to apples, we were able to free up about $6,000 in licensing from Skype for Business and reducing the number of physical handsets we were licensing and supporting.
  • Communication up the organization has increased, as executives or other senior managers are more accessible and willing to communicate over chat, than with face-to-face or phone calls.
Brian Taylor profile photo

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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