What users are saying about
2 Ratings
1 Ratings
2 Ratings
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Score 5.7 out of 101
1 Ratings
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Score 7 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
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Nuclino

Nuclino is a great choice for a small team where you need something cheap/free and you do not require a lot of fancy plug-ins or formatting. In fact, it's superior to Confluence in some regards due to its simplicity. I was able to get my team excited about documenting because it was "easy" and didn't require my training them on how to embed various plugins. Due to this simplicity, the larger your documentation becomes it became trickier to edit, as scrolling can be difficult and also the ability to export resulted in bugs (you get a 500 servlet error if I recall). So keep your pages smaller and you shouldn't run into this issue.
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Feature Rating Comparison

Project Management

10000ft
3.5
Nuclino
6.0
Task Management
10000ft
6.0
Nuclino
Resource Management
10000ft
6.0
Nuclino
Gantt Charts
10000ft
2.0
Nuclino
Scheduling
10000ft
2.0
Nuclino
Workflow Automation
10000ft
2.0
Nuclino
Team Collaboration
10000ft
1.0
Nuclino
Document Management
10000ft
2.0
Nuclino
Email integration
10000ft
1.0
Nuclino
Timesheet Tracking
10000ft
7.0
Nuclino
Change request and Case Management
10000ft
2.0
Nuclino
Budget and Expense Management
10000ft
7.0
Nuclino
Mobile Access
10000ft
Nuclino
4.0
Search
10000ft
Nuclino
8.0

Professional Services Automation

10000ft
5.0
Nuclino
Quotes/estimates
10000ft
6.0
Nuclino
Invoicing
10000ft
2.0
Nuclino
Project & financial reporting
10000ft
7.0
Nuclino

Communication

10000ft
Nuclino
7.0
Notifications
10000ft
Nuclino
8.0
Discussions
10000ft
Nuclino
4.0
Internal knowledgebase
10000ft
Nuclino
9.0

File Sharing & Management

10000ft
Nuclino
7.3
Versioning
10000ft
Nuclino
5.0
Document collaboration
10000ft
Nuclino
10.0
Access control
10000ft
Nuclino
7.0
Advanced security features
10000ft
Nuclino
7.0

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
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  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
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Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
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  • The product could use more formatting ability to control what content looks like; currently you cannot set text to different text color.
  • You cannot control the width of the content, which makes it difficult to embed large content such as tables.
  • Tables are not responsive; instead they scroll as if within an iframe and this makes export problematic.
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Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
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Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
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Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
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Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
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  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
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Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Nuclino

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details