4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 4 reviews and ratings
Slack
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
3525 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 3525 reviews and ratings
Likelihood to Recommend
10000ft
I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesSlack
When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Employee in Other
NoomHealth, Wellness and Fitness, 1001-5000 employees
Feature Rating Comparison
Project Management
10000ft
8.9
Slack
8.0
Task Management
10000ft
8.0
Slack
7.8
Resource Management
10000ft
10.0
Slack
—
Gantt Charts
10000ft
10.0
Slack
7.3
Scheduling
10000ft
10.0
Slack
7.8
Workflow Automation
10000ft
8.0
Slack
7.7
Team Collaboration
10000ft
10.0
Slack
—
Support for Agile Methodology
10000ft
10.0
Slack
—
Support for Waterfall Methodology
10000ft
10.0
Slack
—
Document Management
10000ft
8.0
Slack
—
Email integration
10000ft
8.0
Slack
—
Mobile Access
10000ft
8.0
Slack
9.0
Timesheet Tracking
10000ft
8.0
Slack
—
Change request and Case Management
10000ft
8.0
Slack
—
Budget and Expense Management
10000ft
8.0
Slack
—
Search
10000ft
—
Slack
8.4
Visual planning tools
10000ft
—
Slack
7.8
Professional Services Automation
10000ft
5.0
Slack
—
Quotes/estimates
10000ft
6.0
Slack
—
Invoicing
10000ft
2.0
Slack
—
Project & financial reporting
10000ft
7.0
Slack
—
Communication
10000ft
—
Slack
8.7
Chat
10000ft
—
Slack
9.7
Notifications
10000ft
—
Slack
9.0
Discussions
10000ft
—
Slack
9.1
Surveys
10000ft
—
Slack
7.9
Internal knowledgebase
10000ft
—
Slack
8.2
Integrates with GoToMeeting
10000ft
—
Slack
8.5
Integrates with Gmail and Google Hangouts
10000ft
—
Slack
8.8
Integrates with Outlook
10000ft
—
Slack
8.3
File Sharing & Management
10000ft
—
Slack
8.1
Versioning
10000ft
—
Slack
7.4
Video files
10000ft
—
Slack
8.3
Audio files
10000ft
—
Slack
8.2
Document collaboration
10000ft
—
Slack
7.9
Access control
10000ft
—
Slack
8.2
Advanced security features
10000ft
—
Slack
7.6
Integrates with Google Drive
10000ft
—
Slack
8.8
Device sync
10000ft
—
Slack
8.6
Pros
10000ft
- Capacity planning/resource planning.
- Operational forecast and bring it up in a very visual manner.
Director of Customer Operations & Account Management
KoombeaInternet, 51-200 employees
Slack
- Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
- Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
- Slack continues to refine and improve their product, with new features being rolled out just about every month.
- Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Technical Project Manager
California State University, NorthridgeEducation Management, 1001-5000 employees
Cons
10000ft
- It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
- When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
- The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesSlack
- The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
- Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
- Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Analista de sistema
ExpediaLeisure, Travel & Tourism, 10,001+ employees
Likelihood to Renew
10000ft
10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesSlack
Slack 9.7
Based on 12 answers
It is just an all around excellent product for a company with over 100 employees whom work in various locations around the country. We have remote workers, as well as people that work in the office every shift, so it makes it much easier to communicate with everybody in the simplest and fastest way.
Call Center Rep 1
Education AffiliatesHigher Education, 51-200 employees
Usability
10000ft
No score
No answers yet
No answers on this topic
Slack
Slack 9.0
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Developer
By the Book, Inc (Software For Churches/NonProfits)Religious Institutions, 1-10 employees
Support Rating
10000ft
10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Director of Customer Operations & Account Management
KoombeaInternet, 51-200 employees
Slack
Slack 8.3
Based on 130 answers
- Slack's help page offers almost everything you need to know about using Slack.
- It provides options like getting started, using Slack, profiles, preferences, administration and customization of workspace, and roles and rights of the users, a tutorial for the integration of tools into your Slack workspace.
- Slack also gives an option to contact them where we can report bugs or ask questions by attaching a file and sending a query.
- The customer support is quite good, whether you are a free user or paid customer, the responses from the support team are very quick and, of course, you get added attention if you are a paying customer.
Software Engineer
RiteCareInformation Technology & Services, 11-50 employees
Alternatives Considered
10000ft
Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesSlack
Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
- Better UX
- Ability to edit messages once they've been sent
- More functionalities and integrations with different tools
- Ability to share channels with other organizations
- Better mobile app
- Dark mode
Partner Manager
ReferralCandyMarketing and Advertising, 11-50 employees
Return on Investment
10000ft
- Accurate forecasting.
- Source of truth.
Director of Customer Operations & Account Management
KoombeaInternet, 51-200 employees
Slack
- I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
- Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
- We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Director - Strategic Project Delivery
Holman Strategic VenturesTransportation/Trucking/Railroad, 5001-10,000 employees
Pricing Details
10000ft
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Slack
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No