What users are saying about
6 Ratings
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Top Rated
5861 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
5861 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • 10000ft ranks higher in 1 feature set: Project Management

Project Management

8.9

10000ft

89%
8.1

Slack

81%
10000ft ranks higher in 12/16 features

Task Management

8.0
80%
2 Ratings
7.7
77%
142 Ratings

Resource Management

10.0
100%
2 Ratings
N/A
0 Ratings

Gantt Charts

10.0
100%
2 Ratings
8.0
80%
51 Ratings

Scheduling

10.0
100%
2 Ratings
7.5
75%
107 Ratings

Workflow Automation

8.0
80%
2 Ratings
8.1
81%
116 Ratings

Team Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Support for Agile Methodology

10.0
100%
1 Rating
N/A
0 Ratings

Support for Waterfall Methodology

10.0
100%
1 Rating
N/A
0 Ratings

Document Management

8.0
80%
2 Ratings
N/A
0 Ratings

Email integration

8.0
80%
2 Ratings
N/A
0 Ratings

Mobile Access

8.0
80%
1 Rating
9.2
92%
234 Ratings

Timesheet Tracking

8.0
80%
2 Ratings
N/A
0 Ratings

Change request and Case Management

8.0
80%
2 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
2 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
8.4
84%
234 Ratings

Visual planning tools

N/A
0 Ratings
7.9
79%
75 Ratings

Professional Services Automation

5.0

10000ft

50%

Slack

Feature Set Not Supported
N/A
10000ft ranks higher in 3/3 features

Quotes/estimates

6.0
60%
1 Rating
N/A
0 Ratings

Invoicing

2.0
20%
1 Rating
N/A
0 Ratings

Project & financial reporting

7.0
70%
2 Ratings
N/A
0 Ratings

Communication

10000ft

Feature Set Not Supported
N/A
8.5

Slack

85%
Slack ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.7
97%
252 Ratings

Notifications

N/A
0 Ratings
9.1
91%
249 Ratings

Discussions

N/A
0 Ratings
9.2
92%
243 Ratings

Surveys

N/A
0 Ratings
7.9
79%
139 Ratings

Internal knowledgebase

N/A
0 Ratings
7.4
74%
139 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.0
80%
75 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.7
87%
131 Ratings

Integrates with Outlook

N/A
0 Ratings
8.3
83%
87 Ratings

File Sharing & Management

10000ft

Feature Set Not Supported
N/A
8.5

Slack

85%
Slack ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.6
86%
99 Ratings

Video files

N/A
0 Ratings
8.5
85%
200 Ratings

Audio files

N/A
0 Ratings
8.7
87%
196 Ratings

Document collaboration

N/A
0 Ratings
8.2
82%
161 Ratings

Access control

N/A
0 Ratings
7.9
79%
142 Ratings

Advanced security features

N/A
0 Ratings
8.2
82%
121 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.9
89%
156 Ratings

Device sync

N/A
0 Ratings
8.8
88%
157 Ratings

Attribute Ratings

  • 10000ft is rated higher in 1 area: Support Rating
  • Slack is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.6

10000ft

86%
2 Ratings
9.2

Slack

92%
252 Ratings

Likelihood to Renew

4.0

10000ft

40%
1 Rating
9.2

Slack

92%
15 Ratings

Usability

10000ft

N/A
0 Ratings
9.1

Slack

91%
28 Ratings

Support Rating

10.0

10000ft

100%
2 Ratings
7.7

Slack

77%
122 Ratings

Implementation Rating

10000ft

N/A
0 Ratings
10.0

Slack

100%
4 Ratings

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Slack

I can be on a phone call and still answer questions without being interrupted. This helps with increasing the opportunities for us to serve our clients. Instead of having to update my status because of a meeting, Outlook is connected. Saves me a few steps of changing status or calls getting transferred while I am in a meeting.
Anonymous | TrustRadius Reviewer

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Slack

  • Excellent in terms of tracking new and upcoming orders for business.
  • Create various channels to manage your team and departments.
  • The User Interface (UI) is friendly.
  • Portable and to use. They both have software, website and application.
  • Excellent in terms of fast communication with employer, team and co-workers.
Marvin Malinao | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Slack

  • Reflecting the availability status of an individual based off of integration with other products e.g., Microsoft Outlook. Currently, it does indicate that there is a meeting on Outlook but syncing the status takes it a step further.
  • Search feature can be made better with the ability to search based on a certain criteria like a Person etc. This feature is not as mature as it can be.
Anonymous | TrustRadius Reviewer

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

10000ft Editions & Modules

Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 Per User Per Month

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Slack

Slack 9.2
Based on 15 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Usability

10000ft

No score
No answers yet
No answers on this topic

Slack

Slack 9.1
Based on 28 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Slack

Slack 7.7
Based on 122 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Implementation Rating

10000ft

No score
No answers yet
No answers on this topic

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Slack

Slack has expanded functions and much better connection. Slack is heavily customizable whereas 3CX and Google Chat are standard across the board. To my knowledge 3CX and Google Chat do not have the thread function, expanded reactions function, group channels vs group messages, profile photos/titles for users, or customized viewing preferences
Anonymous | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Slack

  • Slack has significantly improved team collaboration and communication, and as a result, a large number of users are now able to communicate more effectively.
  • It's easier to handle remote work with Slack because it's so simple to do so. On small projects, better communication and collaboration are essential.
  • When it comes to business environments, Slack is the best. Saving time by automating routine tasks is one benefit of the technology's existence.
Mst Rahima Khatun | TrustRadius Reviewer

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