What users are saying about

10000ft

2 Ratings

TaskRay

4 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

TaskRay

4 Ratings
Score 7 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

TaskRay

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.

Feature Rating Comparison

Project Management

10000ft
3.5
TaskRay
9.3
Task Management
10000ft
6.0
TaskRay
10.0
Resource Management
10000ft
6.0
TaskRay
8.2
Gantt Charts
10000ft
2.0
TaskRay
8.0
Scheduling
10000ft
2.0
TaskRay
8.0
Workflow Automation
10000ft
2.0
TaskRay
9.7
Team Collaboration
10000ft
1.0
TaskRay
10.0
Document Management
10000ft
2.0
TaskRay
Email integration
10000ft
1.0
TaskRay
Timesheet Tracking
10000ft
7.0
TaskRay
10.0
Change request and Case Management
10000ft
2.0
TaskRay
9.0
Budget and Expense Management
10000ft
7.0
TaskRay
9.0
Support for Agile Methodology
10000ft
TaskRay
9.9
Support for Waterfall Methodology
10000ft
TaskRay
10.0

Professional Services Automation

10000ft
5.0
TaskRay
8.3
Quotes/estimates
10000ft
6.0
TaskRay
Invoicing
10000ft
2.0
TaskRay
8.0
Project & financial reporting
10000ft
7.0
TaskRay
8.4
Integration with accounting software
10000ft
TaskRay
8.4

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • Kanban Board View for moving tasks from stage to stage. Easy to see where work is. Each team has visibility as to what is coming down the pipeline.
  • Great time keeping capabilities with its integration with Salesforce. Know exactly where your staff is spending their time with each project, across all the various tasks being worked.
  • Quickly identify Blockers with shading tasks. Staff would identify these blockers with a quick check mark inside the task details and Project Management would know to step in to assist. Great feature when working through Sprints.
  • Easy to schedule repeatable tasks for each day or week. If you have recurring Sprint Meetings, you can setup the task to recreate itself after it has been closed during its next scheduled interval.

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • During my use, I would at times get responsive issues in regards to tasks opening, editing task details, or moving from stage to stage. This didn't occur for quite some time until we started loading the system with extensive projects and hundreds of tasks to each project. While unfortunate to run into these performance issues, many applications run into similar issues when working many simultaneous tickets at the same time.
  • Customization to the task layouts is a bit cumbersome.
  • If you are running a lot of stages, 8 - 12, moving tasks from one side of the board to the other can take a little bit of work. At the time there were no quick close capabilities on the tasks to redirect the task to its final stage.

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
TaskRay10.0
Based on 1 answer
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately

Usability

No score
No answers yet
No answers on this topic
TaskRay10.0
Based on 1 answer
Easy Easy Easy to use

Support

No score
No answers yet
No answers on this topic
TaskRay10.0
Based on 1 answer
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue

Implementation

No score
No answers yet
No answers on this topic
TaskRay10.0
Based on 1 answer
Again, just like the app, the implementation was very easy.

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
TaskRay does not require you to be a certified project manager to manage your project like MS Project. We also tried using the Salesforce free project solution but it's not as tightly integrated with SF as the TaskRay and again not nearly as easy to use. We also used ConnectWise in the past but again it was it's own silo and not integrated with the rest of our business software so it was difficult to use it in practice

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • It has highly increased the efficiency and communication with our teams. We are a virtual company and this is the most important benefit we get from Task Ray.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

TaskRay

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details