What users are saying about
2 Ratings
47 Ratings
2 Ratings
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Score 5.8 out of 101
47 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

WORKetc

If you really do a lot of retainer type billing it may be an issue for you. But, if you bill time and materials or flat fees for products and services it should be fine.If you use Google Apps fully WORKetc is a great tool. I know it works with other email solutions but the GApps integration is outstanding.If your team is spread out in multiple locations, the management tools keep things moving. It works fine if you are all in one room but it really shines if you don't work in the same physical location.If you don't like working in the cloud and what that entails you will have a problem with it. But, if you fine with the cloud it has virtually no management required. If you can't be patient waiting for new features and handle the transparency they share on why things take time, you shouldn't use the tool.
Donna Grindle, CHPSE, CHPC profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
WORKetc
Task Management
10000ft
6.0
WORKetc
Resource Management
10000ft
6.0
WORKetc
Gantt Charts
10000ft
2.0
WORKetc
Scheduling
10000ft
2.0
WORKetc
Workflow Automation
10000ft
2.0
WORKetc
Team Collaboration
10000ft
1.0
WORKetc
Document Management
10000ft
2.0
WORKetc
Email integration
10000ft
1.0
WORKetc
Timesheet Tracking
10000ft
7.0
WORKetc
Change request and Case Management
10000ft
2.0
WORKetc
Budget and Expense Management
10000ft
7.0
WORKetc

Professional Services Automation

10000ft
5.0
WORKetc
Quotes/estimates
10000ft
6.0
WORKetc
Invoicing
10000ft
2.0
WORKetc
Project & financial reporting
10000ft
7.0
WORKetc

Sales Force Automation

10000ft
WORKetc
7.9
Customer data management / contact management
10000ft
WORKetc
8.6
Workflow management
10000ft
WORKetc
8.3
Opportunity management
10000ft
WORKetc
7.9
Integration with email client (e.g., Outlook or Gmail)
10000ft
WORKetc
7.9
Contract management
10000ft
WORKetc
7.3
Quote & order management
10000ft
WORKetc
8.0
Interaction tracking
10000ft
WORKetc
7.8
Channel / partner relationship management
10000ft
WORKetc
7.3

Customer Service & Support

10000ft
WORKetc
8.3
Case management
10000ft
WORKetc
9.0
Call center management
10000ft
WORKetc
7.3
Help desk management
10000ft
WORKetc
8.6

Marketing Automation

10000ft
WORKetc
7.3
Lead management
10000ft
WORKetc
7.6
Email marketing
10000ft
WORKetc
7.0

CRM Project Management

10000ft
WORKetc
8.2
Task management
10000ft
WORKetc
8.8
Billing and invoicing management
10000ft
WORKetc
7.9
Reporting
10000ft
WORKetc
7.9

CRM Reporting & Analytics

10000ft
WORKetc
7.3
Pipeline visualization
10000ft
WORKetc
7.5
Customizable reports
10000ft
WORKetc
7.2

Customization

10000ft
WORKetc
8.0
Custom fields
10000ft
WORKetc
8.4
Custom objects
10000ft
WORKetc
8.2
API for custom integration
10000ft
WORKetc
7.4

Security

10000ft
WORKetc
9.0
Single sign-on capability
10000ft
WORKetc
9.1
Role-based user permissions
10000ft
WORKetc
8.9

Social CRM

10000ft
WORKetc
7.3
Social data
10000ft
WORKetc
7.3

Platform

10000ft
WORKetc
7.5
Mobile access
10000ft
WORKetc
7.5

Pros

10000ft

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available

WORKetc

  • Connecting all the different methods of communicating with our clients into one place is the best part of the application to us. The Google Apps integration lets us update all of our WORK[etc] details directly from our email page which saves a huge amount of time. It lets us move back and forth freely between WORK[etc] tools and our Google Apps email, documents, calendar, etc. with ease.
  • Breaking work according to what we are doing helps us group and ungroup things as needed. Since we do tech support and so much more having the ability to connect projects, support cases, to dos, documents, discussions, and more all together makes it easy to work with the relationships of all the different activity.
  • We have found the discussion tool to be vital to moving things through quickly. There are many discussions that are just FYI while others really need a decision or answer form the team members. Discussions allows us to quickly note the people we need to answer us and what is there as an FYI. It keeps all that history so our decision process become documented easily and not lost in email chains.
Donna Grindle, CHPSE, CHPC profile photo

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
No photo available

WORKetc

  • Incorporating a mail merge print feature inside the system similar to MS Word or Google Docs.
Sam Goodwin profile photo

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available

WORKetc

WORKetc 8.2
Based on 30 answers
It works, the support is decent and it is not a vertical product (you will spend more using vertical products and trying to get them to interface then paying for a turn key solution like Worketc).
Marc Korody profile photo

Usability

10000ft

No score
No answers yet
No answers on this topic

WORKetc

WORKetc 8.2
Based on 5 answers
They let you do your work.
Runy Calmera profile photo

Reliability and Availability

10000ft

No score
No answers yet
No answers on this topic

WORKetc

WORKetc 9.1
Based on 3 answers
It never let me down. The support team never let me down.
Runy Calmera profile photo

Performance

10000ft

No score
No answers yet
No answers on this topic

WORKetc

WORKetc 8.2
Based on 4 answers
They load quickly. Recently I have had an issue ( I still have) where when I click on the WE logo in Google mail there is a step between. That is an error. Needs to be picked up. Will report to support.
Runy Calmera profile photo

Support

10000ft

No score
No answers yet
No answers on this topic

WORKetc

WORKetc 8.2
Based on 5 answers
They are good. Only thing see above.
Runy Calmera profile photo

Online Training

10000ft

No score
No answers yet
No answers on this topic

WORKetc

WORKetc 8.2
Based on 2 answers
They know their stuff. They listen to your use cases. They get back to you.
Runy Calmera profile photo

Implementation

10000ft

No score
No answers yet
No answers on this topic

WORKetc

WORKetc 9.1
Based on 2 answers
The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.
Jonathan Hickman profile photo

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
No photo available

WORKetc

For web development, Adobe was just like a larger WordPress based software to me. with WORKetc I get just about everything I need to manage clients, projects, workers, and more!
Robbie Crenshaw profile photo

Scalability

10000ft

No score
No answers yet
No answers on this topic

WORKetc

WORKetc 8.2
Based on 2 answers
Everything is related. You can scale up your team rapidly.
Runy Calmera profile photo

Return on Investment

10000ft

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available

WORKetc

  • Better organisation
  • Lower response times to clients
  • Less time wastage
  • Ease of information retrival
  • The list goes on...
James Hartley profile photo

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

10000ft Editions & Modules

10000ft
Additional Pricing Details

WORKetc

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

WORKetc Editions & Modules

WORKetc
Edition
Starter Edition
$781
Team
$1952
Foundations
$3953
1. Per Month for up to 2 Users
2. Per month for up to 3 Users (Each extra user + $49/month)
3. Per month for up to 5 Users (Each extra user + $59/month)
Additional Pricing Details

Add comparison