10000ft vs. YouTrack

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Incentivized

We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.

The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).

It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.

Incentivized

• Clear views
• Employees said it was easy to use
• They liked that it reflects changes immediately (or nearly immediately)

Incentivized

• Orginaization
• Aesthetics
• Utility

• The only problem I have with 10000ft is that the design/UI has started to feel a little outdated.
• I would like to have pre-done integrations with other platforms.

Incentivized

• We're actually very happy YouTrack users and have yet to come across a scenario where any of the team felt the product was lacking.

Incentivized

I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going

Incentivized

They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.

Incentivized

Lower cost, easier interface, lower learning curve. More use it than past software b/c of these reasons. We use it now daily instead of as needed.

Incentivized

You Track holds it's own against Jira considering the price difference. Jira does allow for more customization and can do more ultimately but You Track is not to be trifled with. With a powerfully intuitive UI it can arguably be a better choice for certain companies and individuals alike. They really did a great job.

• Better at adjusting budgets in real-time
• Gets us away from complex spreadsheets like Excel and Sheets
• Feels like we have been a bit more scalable in our approach thanks to this software

Incentivized

• YouTrack is inexpensive and isn't something we question the value of when it comes to renewal
• The team and our clients have positive things to say about the product. This is often not the case with JIRA in my experience. Some snobbier project managers from other companies will grumble about software like YouTrack because it isn't familiar to them, but this attitude is misleading and unfair as the product is every bit as capable.

Incentivized