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41 Ratings
3 Ratings
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Score 8.5 out of 101

Acuity Scheduling

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41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Likelihood to Recommend

10to8 Appointment Scheduling Software

10to8 helps me manage my jobs better. I have no complaints about it at the moment and love that it's free, which is really beneficial for small businesses
Jonathan haslam profile photo

Acuity Scheduling

I honestly can't think of a situation where the system would be ill-suited to anyone. It's more appropriate for those who have more than one service to sell, I suppose. And it might not be as helpful when you're selling products (vs. services), so that would be one thing to improve.
Michele Moore profile photo

Pros

10to8 Appointment Scheduling Software

  • Organized.
  • Professional.
  • Easy to use.
Jonathan haslam profile photo

Acuity Scheduling

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore profile photo

Cons

10to8 Appointment Scheduling Software

  • Free logo display.
  • Up to 3-4 staff on the free version.
  • Everything works great.
Jonathan haslam profile photo

Acuity Scheduling

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.
Eric Weiss profile photo

Likelihood to Renew

10to8 Appointment Scheduling Software

No score
No answers yet
No answers on this topic

Acuity Scheduling

Acuity Scheduling 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss profile photo

Usability

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.1
Based on 1 answer
It is very easy to use
Jonathan haslam profile photo

Acuity Scheduling

Acuity Scheduling 9.2
Based on 4 answers
It’s pretty straightforward.
Josephine Stafford profile photo

Support

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.1
Based on 1 answer
The support has been reliable and efficient
Jonathan haslam profile photo

Acuity Scheduling

Acuity Scheduling 8.7
Based on 2 answers
Support is great. I've reached out a few times since our use is a bit different. Support has always been prompt and responsive and led me to a solution, including some workarounds that aren't immediately obvious, such as how to disable a client's ability to reschedule from the cancel appointment link (which you can't do directly. Support guided me to a workaround).
Christopher Cantrall profile photo

Alternatives Considered

10to8 Appointment Scheduling Software

I have used the WriteUpp service which has an online booking component but switched to 10to8. While WriteUpp provides an excellent service with a wide range of features, a lot of what it offers I don't need as a sole practitioner. It was effective though. I received bookings and payments through WriteUpp and it was generally an attractive booking system for clients.
Liz Jeffries profile photo

Acuity Scheduling

I preferred the light-hearted communication from Acuity Scheduling. They are very customer-service oriented and the calendar is easy to set up. I am able to customize using my brand's colors, logo, and documents for clients. I also like the ability to set up purchasing packages, subscriptions and gift certificates. It adds to the variety of ways clients can work with me.
No photo available

Return on Investment

10to8 Appointment Scheduling Software

  • The return has been positive and has helped me be more organized with clients.
Jonathan haslam profile photo

Acuity Scheduling

  • Continues to take less time to schedule appointments
  • Saved money on essential software
Josephine Stafford profile photo

Screenshots

Acuity Scheduling

Pricing Details

10to8 Appointment Scheduling Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

10to8 Appointment Scheduling Software Editions & Modules

Edition
Free Forever$01
Basic$121
Grow$252
Bigger Business$503
BespokeBespoke4
  1. pcm (100 appts + 2 logins)
  2. pcm (300 appts + 3 logins)
  3. pcm (600 appts + 6 logins)
  4. Bespoke
Additional Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acuity Scheduling Editions & Modules

Additional Pricing Details

Add comparison