Likelihood to Recommend I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
Read full review Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services. I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button. I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet
Read full review Pros For startups on a low budget, it offers a free plan that allows you one or two integrations. You can embed your booking page that you create directly on 10to8 to your website using a shortcode. You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients. You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days. You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars. Read full review Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each) Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth Read full review Cons Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs. More ability to customize the schedule page. They need an APP for iPhone and Android. Read full review When charting, I would love to be able to edit a chart afterward, without having to use an amendment. I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports Read full review Usability Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.
Read full review Support Rating I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
Read full review Alternatives Considered Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.
Read full review I like
ClinicSense , but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app.
ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future
Read full review Return on Investment Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle with Read full review Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports) Read full review ScreenShots 10to8 Appointment Scheduling Software Screenshots