What users are saying about
21 Ratings
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Score 8.5 out of 100
Top Rated
73 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Low-Code Development

    10to8 Appointment Scheduling Software

    Feature Set Not Supported
    N/A
    8.3

    PowerApps

    83%
    PowerApps ranks higher in 6/6 features

    Visual Modeling

    N/A
    0 Ratings
    7.8
    78%
    18 Ratings

    Drag-and-drop Interfaces

    N/A
    0 Ratings
    7.7
    77%
    18 Ratings

    Platform Security

    N/A
    0 Ratings
    8.9
    89%
    18 Ratings

    Platform User Management

    N/A
    0 Ratings
    8.5
    85%
    18 Ratings

    Reusability

    N/A
    0 Ratings
    8.4
    84%
    18 Ratings

    Platform Scalability

    N/A
    0 Ratings
    8.6
    86%
    17 Ratings

    Attribute Ratings

    • 10to8 Appointment Scheduling Software is rated higher in 1 area: Likelihood to Recommend
    • 10to8 Appointment Scheduling Software and PowerApps are tied in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    9.5

    10to8 Appointment Scheduling Software

    95%
    11 Ratings
    8.7

    PowerApps

    87%
    21 Ratings

    Usability

    10.0

    10to8 Appointment Scheduling Software

    100%
    4 Ratings
    10.0

    PowerApps

    100%
    2 Ratings

    Support Rating

    9.5

    10to8 Appointment Scheduling Software

    95%
    10 Ratings
    9.5

    PowerApps

    95%
    10 Ratings

    Likelihood to Recommend

    10to8

    10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.
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    Microsoft

    Power-Apps can be used for virtually any type of situation. I've seen it used for an office reservation tool, especially during COVID, where that has been extremely useful. I currently use it a lot for various quality assurance forms for various teams who need different things to review for each team that calculates scores, as well as sends the information I need from various sources to SharePoint for analysis later. People can use it for mobile apps or canvas apps - I prefer canvas apps, but you can really create pretty much whatever you want and there are so many different tools and items to use for each app (scanner, signature insert, etc.). So really the sky is the limit.
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    Pros

    10to8

    • For startups on a low budget, it offers a free plan that allows you one or two integrations.
    • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
    • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
    • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
    • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
    Read full review

    Microsoft

    • Power Apps has formats that are pre-built that don't require any coding which makes it easier to achieve your vision. This does become a challenge if your App needs don't fit into that format.
    • We deal with a ton of data so the fact that you can connect to any data source in addition to their pre-stablished data connections makes the process a breeze.
    • The online learning resources and tutorials are helpful as well for those who are tech savvy.
    Read full review

    Cons

    10to8

    • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
    • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
    • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
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    Microsoft

    • More complicated to understand in comparison with Nintex Forms.
    • Complicated to find errors.
    • Using PowerApps for SharePoint Forms is a bit complicated by setting up the start and load scenario with a lot of JavaScript.
    • Load values, change them by code, and save them back could be easier. Actually quite complicated to handle a lot of variables.
    Read full review

    Pricing Details

    10to8 Appointment Scheduling Software

    Starting Price

    $0 pcm (100 appts + 2 logins)

    Editions & Modules

    10to8 Appointment Scheduling Software editions and modules pricing
    EditionModules
    Free Forever01
    Basic122
    Grow253
    Bigger Business504
    BespokeBespoke5

    Footnotes

    1. pcm (100 appts + 2 logins)
    2. pcm (100 appts + 2 logins)
    3. pcm (300 appts + 3 logins)
    4. pcm (600 appts + 6 logins)
    5. Bespoke

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0

    Additional Details

    PowerApps

    Starting Price

    $10 per user per app per month

    Editions & Modules

    PowerApps editions and modules pricing
    EditionModules
    Per App Plan101
    Per User Plan402

    Footnotes

    1. per user per app per month
    2. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    10to8

    The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
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    Microsoft

    PowerApps is a great solution and I have spent the last year familiarizing myself with the platform and building custom applications to complete a whole range of tasks such as asset management, custom invoice generation, and item restriction tracking. We as a company have barely begun to scratch the surface of what can be achieved with PowerApps.
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    Support Rating

    10to8

    The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.
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    Microsoft

    The community forums are extremely responsive to questions asked, there is a good body of online documentation and many community posts to draw from. Although the platform has changed, which means some of the posts are out of date and the solutions provided aren't relevant. Of relevance, I read over 400 articles plus documentation to get this first app built in SharePoint, move it to SQL and make it work exactly the way it should.
    Read full review

    Alternatives Considered

    10to8

    We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.
    Read full review

    Microsoft

    Much cheaper, much more customizable, and easier to use. There is not much of a learning curve and the licensing cost is much cheaper. PowerApps does one thing very well, whereas other platforms are mediocre. There is much more customization possible for your in-house workflows that you can build yourself vs using NetSuite engineers to build it for you.
    Read full review

    Return on Investment

    10to8

    • Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
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    Microsoft

    • It has given us a focal point for development. We now have the possibility of connecting to mobile and the default SharePoint online interface isn't always easy to manipulate. PowerApps has given us an opportunity to improve our user experience.
    • An improved user experience has given us a better shot at compliance. When users don't fight the environment, they don't gravitate towards workarounds or non-compliance.
    • As lists and libraries change, the platform scales pretty well.
    • Having users with the capability to create their own forms and tools has dialed back the app dev need (there is a balance though) and distributed power to the process architects and people who actually need the solutions in the first place—much more efficient model of service delivery: self-service.
    Read full review

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