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Top Rated
514 Ratings
15 Ratings
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Score 8.7 out of 100

Smartsheet

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Top Rated
514 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.
Temitope Esuola | TrustRadius Reviewer

Smartsheet

For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Abigail Selebe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

10to8 Appointment Scheduling Software
Smartsheet
8.3
Task Management
10to8 Appointment Scheduling Software
Smartsheet
8.7
Resource Management
10to8 Appointment Scheduling Software
Smartsheet
7.9
Gantt Charts
10to8 Appointment Scheduling Software
Smartsheet
8.7
Scheduling
10to8 Appointment Scheduling Software
Smartsheet
8.5
Workflow Automation
10to8 Appointment Scheduling Software
Smartsheet
8.0
Team Collaboration
10to8 Appointment Scheduling Software
Smartsheet
8.7
Support for Agile Methodology
10to8 Appointment Scheduling Software
Smartsheet
7.9
Support for Waterfall Methodology
10to8 Appointment Scheduling Software
Smartsheet
8.2
Document Management
10to8 Appointment Scheduling Software
Smartsheet
7.8
Email integration
10to8 Appointment Scheduling Software
Smartsheet
8.3
Mobile Access
10to8 Appointment Scheduling Software
Smartsheet
8.0
Timesheet Tracking
10to8 Appointment Scheduling Software
Smartsheet
8.5
Change request and Case Management
10to8 Appointment Scheduling Software
Smartsheet
8.2
Budget and Expense Management
10to8 Appointment Scheduling Software
Smartsheet
8.2

Professional Services Automation

10to8 Appointment Scheduling Software
Smartsheet
8.4
Quotes/estimates
10to8 Appointment Scheduling Software
Smartsheet
8.0
Invoicing
10to8 Appointment Scheduling Software
Smartsheet
8.4
Project & financial reporting
10to8 Appointment Scheduling Software
Smartsheet
8.3
Integration with accounting software
10to8 Appointment Scheduling Software
Smartsheet
8.7

Pros

10to8 Appointment Scheduling Software

  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Smartsheet

  • To manage all the office main things with the help of Smartsheet. I have been using this platform for a very long time in my organization and it is pretty much one of the best available in the marketplace.
  • The main feature that Smartsheet has that it is a cloud-based platform that deals with work management in the workplace.
  • It helps me to assign tasks to other team members, track the deadline of work that I have assigned to different team members and manage calendar events.
Elizabeth Mason | TrustRadius Reviewer

Cons

10to8 Appointment Scheduling Software

  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Liz Jeffries | TrustRadius Reviewer

Smartsheet

  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Anonymous | TrustRadius Reviewer

Likelihood to Renew

10to8 Appointment Scheduling Software

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 23 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Usability

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.9
Based on 4 answers
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Smartsheet

Smartsheet 8.6
Based on 13 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Support Rating

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.3
Based on 10 answers
The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.
Anonymous | TrustRadius Reviewer

Smartsheet

Smartsheet 8.1
Based on 96 answers
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Jesse Bickel | TrustRadius Reviewer

Implementation Rating

10to8 Appointment Scheduling Software

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 18 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Alternatives Considered

10to8 Appointment Scheduling Software

We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.
Sara M. Kelley, Esq. | TrustRadius Reviewer

Smartsheet

Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Anonymous | TrustRadius Reviewer

Return on Investment

10to8 Appointment Scheduling Software

  • Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
Tanya Fox | TrustRadius Reviewer

Smartsheet

  • Monitoring workflow has reduced wastage of time which has helped company a lot of meeting review time
  • ability to have multiple people edit a document saves 100s of hours
  • Monitoring the progress for a planning Engineer like me is useful and saves extra efforts
Hunain Ahmed | TrustRadius Reviewer

Screenshots

Smartsheet

Pricing Details

10to8 Appointment Scheduling Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

10to8 Appointment Scheduling Software Editions & Modules

Edition
Free Forever$01
Basic$121
Grow$252
Bigger Business$503
BespokeBespoke4
  1. pcm (100 appts + 2 logins)
  2. pcm (300 appts + 3 logins)
  3. pcm (600 appts + 6 logins)
  4. Bespoke
Additional Pricing Details

Smartsheet

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartsheet Editions & Modules

Edition
Individual$141
Business$252
EnterpriseContact Sales
PremierContact Sales
  1. Per Month
  2. Per User / Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

10to8 Appointment Scheduling Software
9.3
Smartsheet
8.5

Likelihood to Renew

10to8 Appointment Scheduling Software
Smartsheet
10.0

Usability

10to8 Appointment Scheduling Software
9.9
Smartsheet
8.6

Performance

10to8 Appointment Scheduling Software
Smartsheet
10.0

Support Rating

10to8 Appointment Scheduling Software
9.3
Smartsheet
8.1

Online Training

10to8 Appointment Scheduling Software
Smartsheet
7.0

Implementation Rating

10to8 Appointment Scheduling Software
Smartsheet
10.0

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