Likelihood to Recommend I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
Read full review Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
Read full review Pros For startups on a low budget, it offers a free plan that allows you one or two integrations. You can embed your booking page that you create directly on 10to8 to your website using a shortcode. You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients. You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days. You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars. Read full review Provide a very good, customizable user management system. Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html. Provides unlimited space and records. Gives an opportunity to have a database on EU servers to comply with GDPR Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space. Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented Customers service if very helpful and friendly. All my questions were answered within a couple hours. Read full review Cons Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs. More ability to customize the schedule page. They need an APP for iPhone and Android. Read full review The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it. Read full review Usability Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.
Read full review Support Rating I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
Read full review They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
Read full review Alternatives Considered Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.
Read full review Quickbase is a good product which I have been using for 5 years (powerful, nice interface) but - not so powerful as TeamDesk - started to move toward large companies (>50 people) - more expensive than TeamDesk Zoho was not as flexible as TeamDesk
Caspio was not as powerful as TeamDesk
Read full review Return on Investment Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle with Read full review The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings. Read full review ScreenShots 10to8 Appointment Scheduling Software Screenshots