What users are saying about
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11 Ratings
15 Ratings
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Score 8.7 out of 100

TeamDesk

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11 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.
Temitope Esuola | TrustRadius Reviewer

TeamDesk

Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
Rick Cogley | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

10to8 Appointment Scheduling Software
TeamDesk
9.1
Visual Modeling
10to8 Appointment Scheduling Software
TeamDesk
8.0
Platform Security
10to8 Appointment Scheduling Software
TeamDesk
10.0
Platform User Management
10to8 Appointment Scheduling Software
TeamDesk
8.4
Reusability
10to8 Appointment Scheduling Software
TeamDesk
10.0
Platform Scalability
10to8 Appointment Scheduling Software
TeamDesk
9.1

Pros

10to8 Appointment Scheduling Software

  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

TeamDesk

  • Provide a very good, customizable user management system.
  • Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html.
  • Provides unlimited space and records.
  • Gives an opportunity to have a database on EU servers to comply with GDPR
  • Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space.
  • Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented
  • Customers service if very helpful and friendly. All my questions were answered within a couple hours.
Ivan Papish | TrustRadius Reviewer

Cons

10to8 Appointment Scheduling Software

  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Liz Jeffries | TrustRadius Reviewer

TeamDesk

  • The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it.
Aaron Kenter | TrustRadius Reviewer

Usability

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.9
Based on 4 answers
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

TeamDesk

No score
No answers yet
No answers on this topic

Support Rating

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.3
Based on 10 answers
The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.
Anonymous | TrustRadius Reviewer

TeamDesk

TeamDesk 9.1
Based on 1 answer
They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
Anonymous | TrustRadius Reviewer

Alternatives Considered

10to8 Appointment Scheduling Software

We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.
Sara M. Kelley, Esq. | TrustRadius Reviewer

TeamDesk

We have evaluated many other low-code offerings and none offer the all-around package that is provided by TeamDesk. They are a privately run and funded company and have been in existence for over 15 years. Many other companies in this industry have either been bought out and lost focus or simply gone by the wayside.
Scott Miller | TrustRadius Reviewer

Return on Investment

10to8 Appointment Scheduling Software

  • Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
Tanya Fox | TrustRadius Reviewer

TeamDesk

  • The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

10to8 Appointment Scheduling Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

10to8 Appointment Scheduling Software Editions & Modules

Edition
Free Forever$01
Basic$121
Grow$252
Bigger Business$503
BespokeBespoke4
  1. pcm (100 appts + 2 logins)
  2. pcm (300 appts + 3 logins)
  3. pcm (600 appts + 6 logins)
  4. Bespoke
Additional Pricing Details

TeamDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

TeamDesk Editions & Modules

Edition
Starter Edition$491
Team Edition$992
Enterprise Edition$2493
  1. 5 users included
  2. 10 users included
  3. 10 users included, Unlimited databases, Sub-domain
Additional Pricing Details

Rating Summary

Likelihood to Recommend

10to8 Appointment Scheduling Software
9.3
TeamDesk
8.9

Usability

10to8 Appointment Scheduling Software
9.9
TeamDesk

Support Rating

10to8 Appointment Scheduling Software
9.3
TeamDesk
9.1

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