10to8 Appointment Scheduling Software vs. Engageware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
10to8 Appointment Scheduling Software
Score 7.1 out of 10
N/A
10to8 is appointment management software from the UK company of the same name.
$0
pcm (100 appts + 2 logins)
Engageware
Score 9.0 out of 10
N/A
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…N/A
Pricing
10to8 Appointment Scheduling SoftwareEngageware
Editions & Modules
Free Forever
$0
pcm (100 appts + 2 logins)
Basic
$12
pcm (100 appts + 2 logins)
Grow
$25
pcm (300 appts + 3 logins)
Bigger Business
$50
pcm (600 appts + 6 logins)
Bespoke
Bespoke
Bespoke
No answers on this topic
Offerings
Pricing Offerings
10to8 Appointment Scheduling SoftwareEngageware
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
10to8 Appointment Scheduling SoftwareEngageware
Top Pros
Top Cons
Best Alternatives
10to8 Appointment Scheduling SoftwareEngageware
Small Businesses
vCita
vCita
Score 9.7 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.8 out of 10
Calendly
Calendly
Score 9.2 out of 10
Enterprises
Zoom
Zoom
Score 8.2 out of 10
Zoom
Zoom
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
10to8 Appointment Scheduling SoftwareEngageware
Likelihood to Recommend
9.8
(10 ratings)
6.0
(5 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Support Rating
9.8
(7 ratings)
8.0
(2 ratings)
User Testimonials
10to8 Appointment Scheduling SoftwareEngageware
Likelihood to Recommend
10to8
I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
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Engageware
It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.
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Pros
10to8
  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
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Engageware
  • Customized schedules for each employee.
  • High degree of customization possible.
  • Set-up doesn't require coding skill (even HTML).
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Cons
10to8
  • Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
  • More ability to customize the schedule page.
  • They need an APP for iPhone and Android.
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Engageware
  • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
  • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
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Usability
10to8
Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.
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Engageware
No answers on this topic
Support Rating
10to8
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
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Engageware
Their support team often gets back to us promptly and is very helpful.
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Alternatives Considered
10to8
Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.
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Engageware
TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
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Return on Investment
10to8
  • Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle with
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Engageware
  • Saves me time by automating appointments.
  • Low-cost, so little to no impact on budget.
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ScreenShots

10to8 Appointment Scheduling Software Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Engageware Screenshots

Screenshot of Appointment Scheduling, queue management and reportingScreenshot of Use Salesforce? Online Meeting & Appointment Scheduling purpose-built for Salesforce.Screenshot of Schedule unlimited appointments through your website, email and prospecting campaigns, and social media channels