Likelihood to Recommend
10WEB is cheap, especially the personal plan which is $14/month coming up with greater features like hosting and super-fast CDN, Support is paramount, as you can contact them whenever you face any technical challenge and the team is very polite to assist with capping the issues faced within the software. NEXT, their servers load very fast compared to custom hosting servers from website hosting providers.
Read full review
New users to WordPress can rejoice with a very hands-off hosting approach. If 100% uptime is not essential, you can get breakneck speeds with minimal tinkering using their platform. If you need to get up and running quickly and scale as required, the cost-benefit is here, although you need to pay a lot to get the most from it.
Read full review Pros Recreating the website. Importing of the recreated website and backing website files. Read full review I love the database backups and how quickly & easy it is to restore from an old backup point. This gives me & my clients confidence that any change can be rolled back. The built in caching & CDN mean that I have to spend less time worrying about the speed of the server & site. The caching has some side-effects that take getting used to (on-page dynamic PHP code sometimes needs to be moved to API endpoints), but this is true for most caching systems. They have really good support for multiple environments. It's very easy to have separate production & staging environments. It's also very simple to deploy from staging to production, making product launches and large scale website copy changes much easier to coordinate. Read full review Cons Some plugins fail to be updated. Optimizing images takes more than normal time. Read full review I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc. I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example. Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site. Read full review Likelihood to Renew
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
Read full review Usability
It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
Read full review Support Rating
Support is generally great. Enterprise support is fantastic, with little to no wait times. I find that chat support can almost always take care of the problem without escalating to a ticket for a higher level of troubleshooting. The chat support for many other hosting providers can only handle basic issues. This is a big bonus for us to get quick and helpful answers.
Read full review Alternatives Considered
While we still use
for some services, WP Engine definitely has been a major upgrade for our WordPress hosting. In addition to faster load speeds, WP Engine has been more adept at allowing us to manage a high number of websites without straining the system. We have never used
for our own hosting needs, but when we do interact with them on behalf of our clients, their systems always seem to be clunky and hard to use, and they often overcharge customers by selling them products they do not need.
Read full review Return on Investment We get more traffic from organic due to the friendly SEO that come within the service. We have attracted more sales since we implemented the software. Read full review WP Engine reduces our time investment and upkeep costs which increases our margins. WP Engine simplifies site management with a built-in development server, which saves us headaches. WP Engine itself is positioned as a premium service, which allows us to use their branding as a tool to close sales. Read full review ScreenShots