123FormBuilder vs. Altova SurveyMaker

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.

Incentivized

For employee engagement, where you want to learn their complaints or business demands, Altova SurveyMaker will help you. Further, for a comprehensive market research, where clients are many and in different locations, Altova SurveyMaker will act as a suitable data collection tool. The analytical part is also well developed, as there are APIs, working in hand with the tool for reliable reporting.

Incentivized

• Ease of constructing a form with requisite inputs
• Customizable look and feel options based on varying requirements in our case
• Logic based branching & validation

Incentivized

• Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
• The program issues real-time feedback, as it's web based.
• The tool has more than 200 templates, and they are editable.

Incentivized

• Some employees are intimidated at first. After all, it is html.
• There is so much functionality that it can be easy for novices to get lost.
• Will there be more payment flexibility? parents use more of the bank to person payment options.

Incentivized

• The pricing plan is not favorable to the business starters; expensive.
• The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
• The response team, like customer help, is not speedy enough.

Incentivized

I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products

Incentivized

Easy to install and quickly explain to others how to use

Incentivized

Altova SurveyMaker is an active application, giving reliable survey results, and the coordination the program has with different apps makes it stable and reliable. The templates with the application make usage possible, as they have a guide and classes are also online. Altova SurveyMaker has advanced analytical options for statistical inferences and reporting.

Incentivized

I did not encounter any blackout issues

Incentivized

The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products

Incentivized

Very neutral, did not have to use support a lot

Incentivized

Altova SurveyMaker support is not the best, but sometimes the customer help is ready to help. I would suggest that the developer establish better means of communication between the software users and the customer help or the technical department, so that when a challenge comes, an immediate solution is found.

Incentivized

I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient

Incentivized

123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions

Incentivized

Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form

Incentivized

Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience of Altova SurveyMaker is amazing, as it supports even live surveys.

Incentivized

It was easy to install and I believe that would make it easy to use across several websites

Incentivized

• 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.

• Altova SurveyMaker acts as a major determinant of the decisions we make.
• Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
• Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.

Incentivized