123FormBuilder (formerly 123ContactForm)

37 Ratings
Score 6.9 out of 101

Bullhorn Recruitment CRM

Top Rated
73 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Brad Price profile photo

Bullhorn Recruitment CRM

I believe Bullhorn would be a strong benefit to add to any organization. I have used many different CRMs for Recruitment, Sales, and Human Resources. I find Bullhorn to be the easiest to cross train a team when not in the same office. I find it to be very user-friendly and even if you are not a technical guru, the step-by-step process is broken down and very easy for anyone at any level to use. I believe it could be used improperly if taking the notes to court against someone and therefore anyone that has access to enter notes, needs to be taught that anything entered into the system can and will be used as a legal document. I believe there should be training on what is considered appropriate terminology and what is forbidden or frowned upon.
Catherine Soto profile photo

Feature Rating Comparison

Recruiting / ATS

123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.2
Job Requisition Management
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.4
Company Website Posting
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.7
Publish to Social Media
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.4
Job Search Site Posting
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.2
Customized Application Form
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
7.9
Resume Management
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.4
Duplicate Candidate Prevention
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
7.4
Candidate Search
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
7.9
Applicant Tracking
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.5
Collaboration
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.3
Task Creation and Delegation
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.6
Email Templates
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.5
User Permissions
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.9
Notifications and Alerts
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
7.6
Reporting
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
6.6

Pros

  • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
  • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
  • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
Brad Price profile photo
  • Cloud system easily accessible
  • Quick search facility (to find specific candidates and client contacts)
  • Good reporting / analytics features
  • Support generally answer the phone quite quickly and are always polite and firendly
Steve B. Thompson profile photo

Cons

  • One-off payment integration requires a higher subscription
  • Storage is not commensurate with pricing
  • Not exactly a strong negative, but could work on pricing it better for non-US markets
Prasar Sharma profile photo
  • Some key areas of the system are not customizable, including some very basic functions that you would expect to be. The amount of times we are told by support, "this is the default method and it cannot be changed" is quite disappointing.
  • The layout / workflow in vacancies is poor and not easy to see where you are at with each vacancy.
  • The LinkedIn integration does not work very well. It does not actually cross-reference profiles in LinkedIn & Bullhorn unless a certain link is clicked in every single candidate (even if the email address matches the one in the profile's Linkedin account), so this renders the LinkedIn integration ineffective in many cases. Furthermore, the LinkedIn team information area (aka 'Team activities') in each candidate profile does not populate properly, with information missing or strange text appearing. All in all, it's a poor API.
  • The process for booking interviews is arduous. For example, when in a candidate profile and trying to make an appointment for an interview, it does not populate fields you would expect it to. You even have to find/enter the candidate as an attendee when you're already in that candidate profile! (Sending out vacancy details to candidates is just as clunky. Even from within a vacancy you have to search from within all vacancy documents to find the job spec document that you want to send).
  • The email editor is shockingly bad. It's all too easy to end up sending out client or candidate emails with mixed-up fonts, because in the editor you cannot see what's going on. Also, when adding candidate notes, it does not keep the formatting such as paragraphs, so you end up with notes that don't read particularly well.
  • The 'standard resume' templates are not great and the formatting of CVs can end up looking a bit unprofessional. You are only allowed 2 templates, which is not much good if you have clients that require you to use their own front sheets. We now do all of our CV formatting outside of Bullhorn and then import the finished files into the candidate profile.
Steve B. Thompson profile photo

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Justin Kofron profile photo
Bullhorn Recruitment CRM4.7
Based on 8 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino profile photo

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
Bullhorn Recruitment CRM10.0
Based on 1 answer
Bullhorn really works for me and what I do. I can move through full desk recruiting and use it to both market to clients as well as recruit candidates. Overall, it has helped to keep my business on track and to evaluate how well I am doing and to track effectively
Derek Rose profile photo

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
Bullhorn Recruitment CRM1.0
Based on 1 answer
They don't care, they want you off the phone, and you have to talk to multiple people where you repeat your problem again and again before they tell you they will call you back. They never will call you back, so you'll call the next day & repeat the cycle until you finally shame someone into fixing your problem or threaten them with legal action due to breach of contract.
Dixie Agostino, SHRM-SCP, SPHR, CPC profile photo

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have used several contact form plugins for WordPress, they are superior to 123ContactForm in that they provide more CRM options, but in terms of ease of installation and ease of use 123ContactForm is a better option for non-development website builders, or site owners that might not be as tech-savy.
Justin Kofron profile photo
Bullhorn was by far the strongest SaaS offering when we began our search in the fall of 2010 - In the selection of Bullhorn, we identified, reviewed and demoed software from 8 product vendors. Their out of the box, vanilla implementation, offered the broadest functionality that covered what we were looking for in an ATS. Bullhorn's look and feel, ease of use and workflow increased the likelihood of adoption by our employee base.
Paul Sabatino profile photo

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Improved contact information updates
  • Improved reporting
  • Improved workshop attendance communications
Ann Murray, M. Ed. profile photo
  • Great tool that makes it very easy to track candidates and provides a great database and way to keep track of roles, candidates and users.
  • Positively effects business because we use this tool for everything - to publish roles, to source, to submit candidates, to track candidates, etc etc
  • Lots of features and ways to keep track of candidates and create tear sheets, etc etc
  • Only negative is that sourcing is sometimes a pain and does not often times provide great results.
Alexa Betze profile photo

Screenshots

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Bullhorn Recruitment CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Bullhorn Recruitment CRM Editions & Modules
Bullhorn Recruitment CRM
Additional Pricing Details