38 Ratings
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Score 6.8 out of 101
Top Rated
79 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Brad Price profile photo

Bullhorn Recruitment CRM

We are trying to reach our candidates as quickly as possible to meet the needs of our clients in the most efficient way. This tool is allowing us to do just that. For example, immediately after meeting with a candidate, I am able to parse their resume and get it into the system to send out to clients. I add my notes to their profile and am all ready to go! Recording necessary information to ensure that all previous phone calls, notes, emails, are safely and accurately reported for future reference is a huge plus.
No photo available

Feature Rating Comparison

Recruiting / ATS

123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.2
Job Requisition Management
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.4
Company Website Posting
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.8
Publish to Social Media
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.5
Job Search Site Posting
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.2
Customized Application Form
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.0
Resume Management
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.4
Duplicate Candidate Prevention
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
7.4
Candidate Search
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
7.8
Applicant Tracking
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.5
Collaboration
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.3
Task Creation and Delegation
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.7
Email Templates
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.5
User Permissions
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
8.9
Notifications and Alerts
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
7.6
Reporting
123FormBuilder (formerly 123ContactForm)
Bullhorn Recruitment CRM
6.6

Pros

  • 123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
  • 123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
  • The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.
No photo available
  • Bullhorn allows for multiple users to edit a profile. For example, if I meet with Joe Johnson, I can upload his resume and my colleague who might meet with him 3 months down the line can go into his profile and edit t update his resume.
  • Another thing I feel Bullhorn does well and that is a strength would be the ability to track emails and communication outside of the tool. It does this by using the emails in the system. For example, if I email the candidate from my Outlook, because I emailed the candidate's email address, it is tracked which is awesome because looking through outlook for one email can be a pain!
  • Easy to use! We have different offices across the country and every new hire is able to use this quickly and efficiently.
No photo available

Cons

  • I found no drawbacks to using 123ContactForm.
No photo available
  • Duplicate profiles. I think this feature is great but our system has so many duplicate profiles, there should be a way to clean it out and improve this feature to stop duplicates.
  • Freezing. The system will freeze a lot while uploading a new resume or profile. For example,when I upload the resume, the name will disappear and make it so that I have to reenter all of the information.
  • The software is a little clunkly, and although it's a newer version, it seems a bit outdated. While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.
No photo available

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Justin Kofron profile photo
Bullhorn Recruitment CRM4.8
Based on 8 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino profile photo

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo
Bullhorn Recruitment CRM10.0
Based on 1 answer
Bullhorn really works for me and what I do. I can move through full desk recruiting and use it to both market to clients as well as recruit candidates. Overall, it has helped to keep my business on track and to evaluate how well I am doing and to track effectively
Derek Rose profile photo

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo
Bullhorn Recruitment CRM1.0
Based on 1 answer
They don't care, they want you off the phone, and you have to talk to multiple people where you repeat your problem again and again before they tell you they will call you back. They never will call you back, so you'll call the next day & repeat the cycle until you finally shame someone into fixing your problem or threaten them with legal action due to breach of contract.
Dixie Agostino, SHRM-SCP, SPHR, CPC profile photo

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have used several contact form plugins for WordPress, they are superior to 123ContactForm in that they provide more CRM options, but in terms of ease of installation and ease of use 123ContactForm is a better option for non-development website builders, or site owners that might not be as tech-savy.
Justin Kofron profile photo
Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
No photo available

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Easy to install and track conversions, which has helped prove conversions to clients.
  • Less development expenses.
Justin Kofron profile photo
  • Unfortunately it's had a negative impact on our business, the on-boarding / training was spread out over 6 weeks and the initial transition to Bullhorn was 'painful'. Even now, after 4 months, I would say that we are probably worse off than when using our previous system.
  • For a system that is supposed to be one of the best (and we know is used by some very large recruitment companies), we were surprised at how poor some of the features are.
  • The support team are all very nice, but they struggle to get some things done as it's the engineering team that actually make most changes. The issue we had with the LinkedIn feature resulted in us being told that the only option was for us to take it up with LinkedIn directly, which is a bit of a joke in my opinion. The LinkedIn feature was one of the reasons we decided to go with Bullhorn, so it has caused us some frustration and annoyance.
Steve B. Thompson profile photo

Screenshots

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Bullhorn Recruitment CRM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Bullhorn Recruitment CRM Editions & Modules
Bullhorn Recruitment CRM
Additional Pricing Details